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“Fantastic retreat within the Medina”

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Riad le Clos des Arts
Ranked #2 of 500 Hotels in Marrakech
Certificate of Excellence
Nottingham, United Kingdom
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic retreat within the Medina”
Reviewed 18 September 2012

The great reviews of Riad Les Clos Des Art do not do justice to this fantastic retreat within the Medina. From our welcome on arrival and guided walk to the Riad by Massimo to our personal oversight of Marrakech by Giorgina on the roof terrace, our stay was enriched by the warm and genuine friendliness of our hosts. The Riad is stunning and restored to an unprecedented level of detail and authenticity. Everything within this family-run home is of the highest quality - whether it is the tasteful decor, the linen and towels or the scented toiletries in the bathroom. However, what really makes Riad Les Clos Des Art is the people. You are encouraged to feel like one of the family. The staff are not always behind you but on call all the time to service your needs - whether it is mint tea by the pool or refreshing the plums in your room. Giorgina and Massimo gave us great insight into Moroccan life in the Medina, with advice on do's and don'ts, restaurants to eat in, the best places to visit and what to pay for your shopping! Testament to our hosts is not best paid by us but by the Marrakech community who knew Giorgina and Massimo everywhere we went, often remarking that they were their favourite Marrakech family - as Massimo said to us, 'that is praise indeed'.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank Delerious8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Launceston, Australia
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 September 2012

From the minute of booking our stay at Riad le Clos des Arts, you felt very welcome & nothing is a problem. Massimo & Giorgina & their staff are nothing short of exceptional in making your Marrakech stay fabulous. When Massimo greets you in the parking lot to show you to the riad & then the refreshing welcome iced tea & a brief on the area, you instantly feel at home. Having the 20 minute or so, brief with Massimo we found very helpful. As this allows you to ask questions about the area, culture & do's & dont's. The rooms are exquisite. We had to change rooms part way thru our stay, which was no problem, but gave us a look into two different styles of rooms. Both gorgeous. Breakfast, in the summer, is served on the roof terrace which is just fabulous. Dinner is also available on request & we would encourage everyone to try at least once. The terrace plunge pool is also a great way to relax after a maddening day in the old Medina. Once you walk thru the door of the riad, you really do lose yourself as to where you are. The madness of the alleyways outside are forgotten & you can relax with a refreshing mint tea. Free wifi, which works all thru the riad. We strongly recommend taking a private guided tour of the old medina - Abdel is fantastic & very knowledgeable. This can be arranged thru the riad. A very big thankyou to Massimo & Giorgina, for making our stay so wonderful.

  • Stayed September 2012, travelled with friends
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Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 September 2012

My trip to Morocco was everything I imagined it to be and it wouldn't have been possible without Giorgina and Massimo from Riad le Clos des Arts!

Our stay here was a home away from home...all aspects exceeded my expectations from the home-made breakfasts, the service of the staff, the beautiful rooms, the delicious food and the fabulous hosts (even the shampoo and shower gel were amazing!)

This Riad is in the perfect location, just a 5 minute walk to the main square and souks- it's perfect in that you can come back from time to time during the day to drop off shopping bags, have a rest or just relax by the pool.

Giorgina was extremely helpful when it came to planning our trip- so much that we didn't have to work with a travel agent. I told Giorgina what we wanted to do and see while we were there and she helped to make reservations or put me in contact with the right people.....from booking a trip to the desert, scheduling a hammam treatment, recommending where to eat, and setting us up with a tour guide in Marrakech.

I would highly recommend Riad le Clos des Arts to anyone going to Marrakech- it truly adds to the magic of Morocco!

Room Tip: I came with a friend so they were able to give us separate beds in the same room which worked out pe...
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  • Stayed August 2012, travelled with friends
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Helpful?
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 13 September 2012

Beautiful place. The rooms were very comfortable (I shared a room with a friend, we each had our own bed). The pool was a bonus after being in the hot sun, it was great to go up to the roof with a book and relax. Location is in the center of everything. We would shop, drop off our purchases, then head back out for more shopping. The breakfast was delicious every morning--I really got used to the mint tea and home made yogurt! Very helpful staff--that go out of their way to make you comfortable. I have to admit I came to Marrakech and I didn't do much research--i relayed a lot on the lovely couple that own Riad; Massimo and Giorgina. They arranged everything we needed (and we needed a lot--we wrote them several emails before our visit and they answered very promptly), they gave amazing suggestions on day trips, desert excursions, where to eat, where to buy, taxi services, car services to Casablanca, guides..etc. They are a one stop shop in Marrakech! :)

I would highly recommend this Riad to anyone traveling to Marrakech and I would definitely return!

  • Stayed August 2012, travelled with friends
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Helpful?
Thank Abby V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2012

Beautiful place, I could not tire my eyes of the beauty of this place. Absolutely magical, calm atmosphere. Hosts were incredibly helpful, gracious and made my stay very memorable. A definite highlight. I cannot wait to return to this lovely haven!

  • Stayed December 2011, travelled with friends
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Helpful?
2 Thank ErinW338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashby-de-la-Zouch, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2012

I can only echo others' experiences. We picked this from TripAdvisor and were delighted. The owners gave us some great tips to enjoy our 3 days here, and all the staff were really friendly and helpful - we would definitely return!

  • Stayed September 2012
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Helpful?
Thank RobCFr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2012

Better late than never on writing my review. My stay in the Riad Le Clos Des Arts was during the 2011/2012 New Year (over 9 months ago). I travelled from New York with a very close friend and the Riad was better than we had expected. The rooms were lovely and clean, the staff very friendly and the daily Moroccan breakfast was always delicious. I got very sick two days into my vacation and the staff made me ginger tea every night to sooth my throat. Giorgina and Massimo were more than gracious in finding my friend and I guides/transportation for trips to the Zagora Dessert and Essaouira. Massimo also had the best recommendations for food- he has very good taste in restaurants. Highly recommend this Riad to anyone who travels to Marrakesh.

Room Tip: Pay an extra 25-50 Euros to get one of the larger rooms. They are more spacious.
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  • Stayed December 2011, travelled with friends
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Helpful?
Thank aaatravel2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad le Clos des Arts

Property: Riad le Clos des Arts
Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#6 Family Hotel in Marrakech
#20 Business Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Riad le Clos des Arts 4*
Number of rooms: 9
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere. Be tempted by the authenticity of traditional Moroccan flavours. Be refreshed by a plunge into our small pool on the terrace. The riad offers 1 suite deluxe, 2 suites, 3 double deluxe, 2 double superior and 1 single room, all with ensuite bathrooms facilities, independent heating/cooling system and safe. Food is central to the life of the house and our chef proposes daily typical Moroccan specialities and revisited traditional recipes. Dinner is on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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