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“At home in Marrakech”

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Riad le Clos des Arts
Ranked #2 of 499 Hotels in Marrakech
Certificate of Excellence
Reviewed 2 December 2012

After an almost endless row of 5-stars reviews about Riad Le Clos de Arts what can one add? Difficult, but I'll give a try: No Keys. There are no keys! You will have to ring the bell evertime you come home to the riad. And that's exactly what it is: A home for the hostess and host, Giorgina and Massimo and their serviceminded staff. And you, specially you, are their welcomed and highly appreciated guests. At least you feel like that when you after a hard day discovering the Medina are welcomed home by the two hosts and with big interest asked about your experiences and if you need anything, from coffee, tea to good advices.The interest for your wellbeing is genuine, not false or superficial. No keys for your room either. We are part of the family and in families we don't lock the doors for each other (except for the night of course). In this way Giorgina & Massimo have created a relaxed feeling-at-home atmosphere which we never have experienced before at any hotel. Besides this I could mention our lovely Amethyste suite, the daily rich breakfast and following other reviews the best meal we had in Marrakech (allthough Masssimo thought that the King's favourite Fondouk where we lunched on his (Massimo, not the King) recommendation is better). The King should certainly try Clos de Arts! Pay extra attention to the advices of your hosts. Specially I had great benefit from Massimo's advice how in a respectful and polite way to reject eager tradesmen.
Unfortunately we can only give Giorgina and Massimo 5 stars. This is what Tripadvisor allows. But be sure, Riad Le Clos de Arts deserves more.

  • Stayed: November 2012, travelled as a couple
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Thank ulpa_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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577 - 583 of 1,400 reviews

Reviewed 27 November 2012

Just returned from a one week trip to Morocco. Stayed at this lovely properly while we were in Marrakech. Massimo and Georgina were excellent owners and you could tell they really care about the property and the level of service they provide. Upon arrival, I was greeted with mint tea and an introduction/map to the area. When I left at the end if the trip, Georgina walked with me to the cab stand and helped arrange a taxi for me to the airport and made sure the price was discussed before hand so there would be no funny business at the airport. We also booked our arrival taxis through the hotel, everything was flawless and Massimo was there to meet me upon arrival. Overall, a lovely property, gorgeous rooftop terrace, excellent service and a wonderful experience. We also took dinner one night at the hotel and it was delicious! Highly recommend this property for your stay in Marrakech!

  • Stayed: November 2012, travelled with friends
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2  Thank lcnyc123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

Hard to add to what has already been said, but it would be very hard to find a better place to stay in Morocco or any other country for that matter. Massimo and Georgina are fantastic and the staff is extremely professional. I stayed with 4 friends over 2 nights and the meal we had at the riad was the best among many good ones over 9 days in Morocco. Clos des Artes is an excellent choice for those wanting to experience staying in the Medina while also enjoying an oasis of serenity in the madness.

  • Stayed: November 2012, travelled with friends
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1  Thank chsmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2012

We have just returned from a fantastic 3 nights in Marrakesh, the riad is beautiful and the hosts excellent. We ate 2 wonderful meals in the riad and Massimo and Georgina couldnt have been more helpful in advising us about the town and booking restaurants and hamman - go with their advice. We stayed in Corail which was a great room. Dont worry about the couple of bad reviews on here - no possibilty of motorbikes zooming past riad! If you are past the backpacking phase and want want a bit of luxury whilst still feeling you are part of the town and experiencing the culture this is the place for you!!!

Room Tip: We loved our room Corail
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  • Stayed: November 2012, travelled as a couple
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3  Thank RuthieB77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012

My husband, daughter and I spent 2 nights at this riad during our tour of Morocco. We arrived three hours behind schedule after a grueling 11 hour journey through the Atlas mountains in terrible weather. My husband had a terrible cold and our daughter was carsick. They could not have been kinder to us. They brought my daughter a warm herbal drink to settle her stomach, offered my husband soup for his cold,and settled us in our rooms right away. They had a delicious meal waiting for me in their lovely dining room and sat and chatted with me. The riad is beautiful, the beds are comfortable and the food was delicious!! Stay there if you go to Marrakech!!!

Room Tip: They are all beautiful and quiet.
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  • Stayed: November 2012, travelled with family
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2  Thank Pamieanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

Just back from a superb trip to Marrakech, made all the better by this charming riad, it excellent owners and great caring staff. From my first enquiry to having to change my original dates to new ones, the owners went out of their way to accommodate all my requests and I could not have asked for anymore. My room was perfect for me and everything else in the riad are what you would expect, given their current rating on TA.. This riad should be your first choice when deciding to book somewhere to stay in Marrakech.

Room Tip: Go for a suite room as they are bigger and charming.
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  • Stayed: November 2012, travelled solo
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2  Thank Markymoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

We stayed at Riad le Close des Arts for 7 nights and can't fault it. I booked directly with the riad and this was dealt with very efficiently and provided us with all the information we needed before we arrived. As part of the arrangement we opted for transfers to and from the airport organised by the riad and when we arrived our taxi driver was waiting for us with a large, comfortable vehicle and, as no vehicles can get to the riad door, we were met by Massimo and a gentleman with a cart to take our luggage for us. After a few minute walk we arrived at the riad and were warmly greeted by Giorgina and given some lovely mint tea and biscuits as we completed our paperwork. We arrived in the evening and so after freshening up had dinner in the riad, which serves delicious, fresh, homemade food - if you stay be sure to eat in at least one night. The following morning Massimo took us through all the essential information, made some recommendations about what we may like to see and do and he and Giorgina were kind enough to make bookings for us, where necessary. It was so useful to get "insiders" information on a place we hadn't visited before.

The whole riad is wonderfully decorated in an authentic way but with all the necessary touches to make your stay comfortable. Fresh plums were put in our room daily and there were some nice details such as fresh flowers dotted around the room and the riad.

Each morning we were presented with a lovely breakfast of fresh fruit and yoghurt, a selection of breads and pastries and sometimes eggs too. It was all delicious and on most mornings we were able to have it on the roof terrace, which was a lovely setting to start the day.

Unfortunately a couple of days into our trip we became unwell with an awful virus but everyone at the riad was extremely kind and looked after us so well. We were offered tea, broth and once we were feeling up to it light food - they did everything they could to make us feel as comfortable as possible in the situation and we are very grateful for this. Sadly it meant that we couldn't go on all the trips that had been arranged but it won't deter us and we will return to Marrakesh and will definitely stay again with Giorgina and Massimo at this riad as we couldn't have wished for more! They have built a fantastic team at the riad, who are always happy to help and friendly. They quickly learn what you like and are eager to accommodate you. Massimo said when we arrived that they treat the riad like a home and we are the guests in their home - we certainly felt cared for and the help we received was much more personal than any other accommodation I have stayed in.

Thanks Giorgina, Massimo and all the team - we hope to see you again soon.

  • Stayed: November 2012, travelled as a couple
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1  Thank alliei80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad le Clos des Arts

Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#20 Business Hotel in Marrakech
Price Range: £111 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad le Clos des Arts 4*
Number of rooms: 9
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere. Be tempted by the authenticity of traditional Moroccan flavours. Be refreshed by a plunge into our small pool on the terrace. The riad offers 1 suite deluxe, 2 suites, 3 double deluxe, 2 double superior and 1 single room, all with ensuite bathrooms facilities, independent heating/cooling system and safe. Food is central to the life of the house and our chef proposes daily typical Moroccan specialities and revisited traditional recipes. Dinner is on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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