This Riad was the highlight of our trip to Marrakech, not just the beauty of the rooms and building (not to mention Massimo having the most incredible office there ever was!), but the service, friendliness, relaxed atmosphere and invaluable advice.
Our driver was waiting for us at the airport so we had a seamless transition to the car park where Massimo met us. Being our first trip to Morrocco, my partner and I were a little apprehensive, especially after the transfer and seeing the mental driving of the locals (not our driver) and the hustle and bustle on the streets, but Massimo relaxed us immediately as he greeted us and straight away started to share his advice and knowledge to us. Leading us to the Riad he showed us points of reference which proved to be invaluable and ensured we never got lost coming home....even after several cocktails at the Mamounia!
Upon entering the Riad, the first thing that hits you is the decadent smell of jasmine, absolutely beautiful, its fairly dark in the hall with little candles and has a mysterious air... brilliant. We then preceded to sit in the courtyard with lovely mint tea and sweet treats. Massimo, took us through a map of Marrakech and gave fantastic practical and very useful advice on the areas and sights. He also talked to us about the culture and etiquette and how to handle certain situations...again invaluable and we really believe that this enhanced our trip massively as we felt comfortable and were able to communicate effectively with locals etc.
The rooms....absolutely stunning. We had amethyst for 2 nights which was incredible and rubis for 1 night. Unfortunately amethyst was not available for the entirety of our stay as we were a little late with booking, but the transition between rooms was made very easy for us and we didn't have to lift a finger. The rooms were both ridiculously beautiful, the furniture, décor, cleanliness.
Breakfast was either served downstairs or on the rooftop terrace which was super. Fresh fruit, beautiful coconut yoghurt, a variety of pastries/cakes, juice, coffee and tea, all scrumptious. One morning we slept in until late, past the normal breakfast time, when we did eventually emerge from our slumber, Massimo noticed we hadn't been in breakfast and arranged for us to have a late breakfast on the rooftop terrace.... amazing.
We were also invited to keep our room for the entire day of our check out as we had a late flight, and Massimo kindly arranged for a 'snack' to be prepared for us to have before we left for the airport. This was served on the roof terrace and was a delicious array of Moroccan treats....'snack' doesn't even come close.
Massimo also arranged a hamman spa for us which was a lovely experience and I would highly recommend as well as advising us of a nightclub to try where we had the best night ever.
A few things really stood out for me, the staff were really accommodating, even when we rocked in at 3am, always a smile and a welcoming greeting. Either Massimo or one of the staff was also around when we arrived back in the riad, and it was nice to come 'home' to such a friendly place where people genuinely seemed pleased to see you. The way that Massimo communicated with his staff was so lovely, the courtyard is quite echoey, so they do little bird whistles to get attention .....superb! There are no locks to the rooms and the doors are left open and you have no key to the riad, you knock on the door or ring the bell. There is a safe in the room, but really its so relaxed and homely, it felt perfectly normal and comfortable. Such a lovely change from non descript chain hotels with electronic key cards!!! It really did feel like home.
In summery, fabulous location being a few minutes walk from the square, stunning Riad and most importantly the service and staff made this trip one of the best holidays ever. I wouldn't hesitate to return to this Riad, in fact I don't think I could stay anywhere else now.
Marrakech is a great city, absolutely breath taking. Couple of recommendations, if you are looking for a rooftop hideaway with good food and BEER then head to Dar Nejjarine. A local chap will walk you there for a euro or few dirham. Don't be scared when you go off the beaten track a bit. This became our favourite bar....its beautiful, has a great ambience and most importantly, serves alcohol!
Massimo recommended Palais Jad Mahal which was a great night club, we danced, drank, saw belly dancing, this was the best night of our trip.
Massimo, thank you so much, you really are a legend!! We look forward to staying with you again in the future.... if you will have us! Charlotte and Matt xxx
- Official Description (provided by the hotel):
- In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere, be tempted by the authenticity of traditional Moroccan flavours, be refreshed by a plunge into our small pool on the terrace. The riad offers 1 suite deluxe, 2 suites, 3 double deluxe, 2 double superior and 1 single room, all with ensuite bathrooms facilities, independent heating/cooling system and safe. Food is central to the life of the house and our chef proposes daily typical Moroccan specialities and revisited traditional recipes. Dinner is on order. ... more less
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- Also Known As:
- Riad Le Clos Des Arts Hotel Marrakech