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“Unless your intention is to remain in the Riad don't bother!”

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Riad Amira Victoria
Ranked #474 of 1,167 Marrakech B&B and Inns
Reviewed 25 April 2014

Although this Riad is beautiful, the location and hospitality leave a lot to be desired. Absolutely no welcome or information about the facilities given. No English spoken by any of the staff. An extremely grumpy doorman who seems to have a problem with people coming back after 7pm. A little challenging to even get them to answer the doorbell, which is disconcerting when you have people hassling you on the street. We arrived via the train station and none of the taxi drivers had any idea where the hotel was located. Navigating the labyrinth of streets in the Medina is tricky day or night and the distance from the square makes it more difficult for anyone wanting to soak up the fabulous atmosphere at night. We arranged transport to the train station through the Riad and they failed to inform us that the train was no longer running at that time, consequently we missed our flight and are delayed 24 hours. My advise stay closer to the square and venture out to further parts in daylight hours, not stumble through deserted souks late at night.

  • Stayed: April 2014, travelled with friends
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Thank Netting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 228 reviews

Reviewed 20 April 2014

This is a well-located riad, just around 5 minutes away from the busy souks an the place Jemaa el fna. We visited Marrakech as a couple and it was truly a romantic, atmospheric place to stay at.
I especially loved the delicious Moroccan breakfast at the sunny roof terrace with an amazing view of the medina and the snow-covered peaks of the Atlas Mountains. Also, I recommend to make reservations for dinner at the hotel ( book the day before or in the morning of the same day) - the food is really worth it!
Furthermore, the staff was very friendly and polite, as well as the friendly, helpful manager, who speaks at least 5 languages (English, German, French, Spanish, Arabian...).

I would love to come back to this lovely little riad!

Room Tip: Rooms on the upper level are bigger
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  • Stayed: March 2014, travelled as a couple
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Thank 928Christiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Many tourists to Marrakech are more than happy to spend a few days in the sun in a luxury purpose-built hotel either in the new town or on the outskirts of the medina. They can enjoy all the comforts these hotels offer, have English speaking staff, the security of a tour representative, and having ventured into Jemaa el Fna and the Souks for a few hours with hotel transport provided, share their experiences with other English speaking guests.
However, if your idea of a holiday to Morocco is to immerse yourself in the culture of the country then you won't find better accommodation than the Riad Amira Victoria. Your sense of adventure will be tested from the very start! Finding this Riad in the Northern Medina amongst the labyrinth of alleyways; not being knocked down by cyclist, motorbike, or cart whenever you venture out; and of course not being parted of your money by every conceivable trick most male Marrakechis will bombard you with should you pause in the street for a split second to look at a map or gaze in a shop window. Survive this, then you will be tough enough to turn a blind eye to the eccentricities of the Amira Victoria. These include:- no overt greeting on arrival, no helpful welcome pack in your room ( you have to find out for yourself remembering any French you learnt at school ), the one-way mirrors from your bedroom into the courtyard, and the lack of heating in the dining room for the duration of our seven nights half board stay gave rise to memories of feeling cold rather than the quality of the varied meals.

Instead and hopefully, your favourite memories from this Riad will be the alfresco breakfasts on the roof terrace (individual bays for each room) with views of the snow-capped Atlas mountains in clear blue skies whilst being served by the consummate professional Mustafa dressed in his pristine black uniform, white gloves, and occasionally sporting a red Fez.

That's a memory to go with your Moroccan adventure.

Room Tip: Avoid the two smaller rooms on the ground floor.
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  • Stayed: February 2014, travelled as a couple
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3  Thank ThePBTrainerLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

Merely two blocks away from the throbbing maze of the Medina, this is the perfect refuge from which to visit the city. Elegant and very authentic moroccan ambient, very polite staff, good food and its very own spa where you should really enjoy a soothing hammam. The manager is extremely friendly, helpful, engaging and fluent in many languages.
We were made to feel very welcome indeed. There are only 12 rooms, so you will feel at home immediately. But although the building is small you will find an amazing number of terraces, balconies and private corners where you can enjoy some privacy.
Full breakfast served on the terrace upstairs, includes baguette bread, pancake, croissants, fresh orange juice, boiled egg, yoghurt, butter, jam and coffe (quite strong) or tea. Varies a bit, but not by much.
Dinner is served in the very cozy lounge and feels like it has been cooked at home for you. delicious, ample portions.
Altogetther a very satisfying experience. The photos on the website, although nice, don't completely convey the ambience.
Highly recommended for a couple or small group of friends as a nesting point in this fascinating city.

  • Stayed: December 2013, travelled with family
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Thank Goncalo_Caldeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

We had booked here for a week in early November as a group of two couples. This Riad is well hidden in the Medina and unless your taxi driver takes you to the front door you will struggle to find it. After ringing the bell the gates and door were opened and we were allowed in. No welcome greeting, not even a smile. The Riad itself is in fact like a little oasis in the midst of all the chaos outside and therefore on arrival we had high hopes. That was as good as it got. We had booked two double rooms but ended up with one double and one twin, the staff were very unhelpful, never smiled, never told us what time and where breakfast was, never told us about the Hamman in the riad, or informed us that we could book to eat at the riad in the evenings and would we like to. If we did manage to find somebody to ask a question then we were made to feel as if we were being a nuisance. You have to wait to be let out and then the doors are locked behind you. The same when you arrive back, you have to ring the bell and wait for somebody to let you in, again without and welcome or smile.

Breakfast was quite repetitive but there was plenty of it and it was always fresh, although as we were early risers and quite often up and wanting a drink before the rest of our group joined us we struggled to get one! The guy who served breakfast would keep walking past us and ignoring us even though we had politely asked for tea and coffee several times. I got the impression that he did not want to serve as we were sitting at a table laid up for 4 until the other 2 joined us. One morning we waited about 40 minutes to be served - totally unacceptable. We all tried our best at speaking as much of our basic French as we could to be polite, but still were ignored.

The Riad is quite isolated from places to go out to eat so if you fancy a quick snack or are just too tired to tackle the chaos of the Medina then unless you have pre-booked dinner which I think you have to do in the morning or even the day before (not sure because no one ever explained to us) then you are pretty much stuck, especially if some of your party are not feeling well.

After three days of feeling unwelcome, isolated and pretty much a prisoner once locked in, we decided that we could not endure a further 4 days so decided to book somewhere else for the rest of our stay in Marrakech! It did not bother us that we would have to pay again for new accommodation it was just nice to know that we would be going somewhere that we would feel welcome!

  • Stayed: November 2013, travelled with friends
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Thank Happy69Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

What a fantastic property to stay in. Spent a long weekend with a group of friends to celebrate a big birthday and had a fantastic time. The rooms were traditional, beautifully furnished and very clean - just like the photos on the website. The location was excellent, in the heart of the Medina so easy to walk around or close to a taxi rank where reliable drivers could be found. The staff were very friendly and could not do enough for us, including supplying English tea with cold milk, which became a bit of a standing joke since the Morroccan style tea is sweet and without milk.
Breakfasts were varied and served on the beautiful roof terrace. We also ate a traditional tagine dinner on the rooftop terrace after an interesting cookery demonstration to show how the food was prepared. We were able to enjoy wine with our meal and it was very good value - better than many of the local restaurants for quality and service.
The riad has a hammam which was a wonderful way to relax and unwind from the hot and hectic streets of the medina. Being washed and scrubbed was quite an experience and left the skin feeling so soft and clean.
I would have no hestitation recommending this riad and we could not believe how good value it was.

Room Tip: The rooms all face into the courtyard and so there is not a problem with noise. Ground floor rooms w...
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  • Stayed: October 2013, travelled with friends
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Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

Stayed in the riad on a weekend break with a group of girlfriends. The location was good - right in the heart of the medina. The rooms were beautiful and traditional as well as being clean.(Would make a good romantic break). Breakfasts were varied and we had a delicious quality meal served on the rooftop terrace with wine. The staff and management were friendly, helpful and accommodating, even providing birthday cake after we'd explained that we were celebrating a significant birthday. While there we had a cookery lesson and a hamman both based at the riad. The cookery lesson was ok but was cheap; the hamman excellent. Wouldn't hesitate to return or highly recommend.

Room Tip: Our group had two rooms both excellent - one accommodated 4 of us in two separate rooms on two level...
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  • Stayed: November 2013, travelled with friends
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Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Amira Victoria

Address: 12, Derb El Baroud, Hart Essoura | Bab Kechich, Médina, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #474 of 1,167 B&Bs / Inns in Marrakech
Price Range: £40 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riad Amira Victoria 3*
Number of rooms: 12
Official Description (provided by the hotel):
A stone's throw from the Marrakech Museum and the Mederasa Ben Youssef, a genuine haven of peace and quiet, Riad Amira Victoria, welcomes you in from the hustle and bustle of the souks. Indeed, a beautiful home with over 500 square meters on the ground floor the riad boasts 11 bedrooms with views on the two tree-lined patios. Original labyrinth style architecture with Moorish lines symbolizing the epitome of traditional Moroccan art. ... more   less 
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Also Known As:
Riad Amira Victoria Hotel Marrakech

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