I arrived in Marrakech with my son for a short holiday. I pre booked this Riad which is in the Medina. The owner Ron, arranged for Abdel to meet us at the airport, late in the evening. Abdel brought us to the Riad, and his sister, a wonderful cook, presented us with a beautiful dinner on our arrival. Abdel and his sister work full-time in the Riad. They are a great team and they pamper and look after their guests in a thoughtful, wise and practical way. Abdel and his sister are proud of the Riad. This is evident in the way they look after their guests.This is not merely providing good service, they also provide practical advice and services for outings, restaurants and plotting one's way through the mesmeric Souks and Jemma el-Fna. For them it is not a chore or a job, they just want guests to have the best experience possible.
Our en-suite bedrooms were comfortable, spacious and most of all dramatic. They looked out onto a terrace. A small kitchenette with a fridge was beside my room so that if guests wished to spend the whole day in the Riad, this would have been perfectly viable. The Riad, with its Atrium, Terraces, Rest Rooms, Dining Room is a Haven in the middle of a very energetic city.
Every day we spent in Riad Hayati was a joyous experience. On our final day I lazed around the flower-filled terrace reading my book, while my son went shopping. There was never any question that we should leave at a fixed time. Abdel put it succinctly, "This is your home in Marrakech. Stay until you are ready to go." and he meant it.