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““5 Stars !!No””

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Domaine des Remparts Hotel & Spa
Ranked #159 of 499 Hotels in Marrakech
Certificate of Excellence
Bern, Switzerland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
““5 Stars !!No””
Reviewed 8 July 2011

As regards the quality of the hotel service, let us say that it raises(finds) from one 3 stars less. As if often, it is the interview(maintenance) of the toilet that raises problem. On the other hand, as previous numerous opinions(notices) hint at it, avoid at all costs the restoration(catering): badly cooked, tasteless preparations.
The cleanliness of rooms(chambers) leaves something to be desired, hair everywhere on the stone floor of the room(chamber). Dusts had not been made since a lease. Avoid looking in corners(places), because they are not made. Bedding of mediocre quality. I stayed during 4 days. Sincerely it is pretty poor. First of all if you look for a beautiful hotel, avoid(flee)!
The breakfast is not for the height, the pretty poor Restoration and one too expensive SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
It does not deserve an one 5 stars we would say an ibis... It's a pity

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank zurikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

Traveller rating
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    32
    14
    20
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Brussels , Belgium
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 February 2011

Excellent place , good spa thanks to Laure , charming service , thanks to Kamel!

Outside the burden and noise of Marrakesh and however quite close , roomy suites with private terraces on both sides , large swimming pool , heated and perfectly maintained ; restaurant inside and on the pool .Air conditioning working perfectly , large bath rooms with separate shower ,separate toilet .

In the middle of the golfs.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acidtest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 November 2010

My wife and I stayed here in mid-October. The location is quite a distance from the medina but the grounds and facilities and the rooms are large and everything is top-notch.

One of the benefits of staying here versus the riads in the medina is that you are not awaken at 5:00 am with the call to prayer. On the other hand, a taxi back and forth to the medina will run you 400 dirhams (about $50).

The staff are really friendly and helpful, especially Amelie. She was very helpful in booking and confirming things we wanted to do and also arranged drivers for us whenever we needed to go somewhere, including a day through the Atlas Mountains to visit Ait Benhaddou.

We enjoyed breakfast most mornings but we weren't overly impressed with the selection at dinner. I understand that a boutique hotel can't have all the choice of a busy restaurant but I think it's just time before more gets built up around the area.

We took in the spa and we both throughly enjoyed it. You have to try it!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 October 2010

The staff are really friendly and helpful, the decor is beautiful, the breakfast so so. Dinner is pricey for what you receive and is er to be had somewhere else lol. We made use of the tennis court and gym but unfortunately didn't manage to have a spa treatment, but we were given a tour and it looked beautiful... The pool was NOT heated, bloody freezing even on a hot day.

Be prepared to have separate beds if you book a Junior suite!

A lovely hotel but make sure you travel to the main city as you will miss too much.

Stayed October 2010, travelled as a couple
Helpful?
Thank kaelou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Domaine des Remparts Hotel & Spa

Property: Domaine des Remparts Hotel & Spa
Address: Km 4 Route de Fes vers Tallaght | Bp. 2708, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #159 of 499 Hotels in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Domaine des Remparts Hotel & Spa 5*
Number of rooms: 32
Official Description (provided by the hotel):
In the heart of Marrakech's Palm Grove, the Domaine des Remparts, with its 2-hectare park and an astonishing view of the Atlas Mountains, is a genuine haven of peace. Hanging in the Spa Cocooning, the scents of the Orient will delight your senses. Enjoy also a large variety of facilities: heated swimming-pool, clay court, fitness center, shop, library and two restaurants. ... more   less 
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