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Le Riad Monceau
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Reviews (560)
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All reviewsthe main squarepasha suiteprivate jacuzzicooking classthe hustle and bustlejemaa ellovely riadhotel restauranthammam spafirst floorsmall alleyan oasis of peacemoroccan pastriesshort stayheart of marrakechhighly recommend this riadbig square
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107 - 112 of 560 reviews
Reviewed 30 December 2013 via mobile

We were lucky to spend 1 full evening at Monceau. Started with spa and massage in a v typical beautiful hammam on the roof top.
Could have drinks in interior court of the riad which is as beautiful as the best pictures you can see on guides. Finally had dinner : preset menu can be annoying for some people, as far as we are concerned we liked it being another evidence (with the taste) that food was homemade. Staff is incredibly diligent .

Stayed: December 2013
Thank Herve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RM-management, Propriétaire at Le Riad Monceau, responded to this reviewResponded 15 January 2014

Dear Guests,
Our clients' opinions are very useful - to us as well as to other fellow travellers, so please let me thank you for writing this very nice review. I understand you have enjoyed this time spent with us and this makes me sincerely happy.
I hope we’ll have the pleasure and opportunity to welcome you again if you happen to come back to Marrakech.
Thank you to TripAdvisor to allow us this management response.
Isabelle Aubry
Owner of Riad Monceau,
Boutique hotel, gourmet restaurant and cooking school in Marrakech
Promoter of the MarrakChef Trophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Three of us stayed at Le Riad Monceaux over Christmas. We found it a real oasis of calm so close to the riotous bustle off the main square, and perfectly positioned for walking to the various sights of Marrakech. The square is two minutes walk, the Saadian tombs are about ten minutes, and the Ali Ben Youssef Madrassa and the museum are about 15 minutes, if you manage to walk straight through the souks without stopping.
The Riad is an eighteenth century building, accessed off a narrow street, and an even narrower side alley. It has seven rooms gathered round a very pretty tiled open courtyard, with plunge pool and palm trees. There is a lovely terrace with various seating areas perched above the rooftops, and many other quiet corners.
The ‘best rooms’ seem to be those on the ground floor - but there might be a lack of privacy as their doors and windows open immediately onto the courtyard and pool. Ours were on the first floor - large rooms, spotlessly clean, with welcoming bowls of fresh fruit, and mineral water. The windows of ours opened onto the courtyard below, the other onto the open balcony. Our bathrooms had beaten metal basins, huge tiled baths - plenty of toiletries were supplied, and replenished daily. I found the bed a little hard, and a mattress topper was found immediately.
One of the many strengths of the Riad is the staff. Without exception they were charming and helpful. We must single out Ghizlaine, the receptionist, who welcomed us on our arrival and sat us down by the pool with a mint tea and from that moment on, nothing was ever too much trouble. We had many interesting chats, and we found out more about Marrakech from talking to her, than from our attempted conversations with the drivers we hired to take us to the sights of the wider city and the Atlas Mountains. She is a gem.
We ate twice at the restaurant, and it was very good, classic Moroccan food. They did leave an a la carte menu in our room - but while we were there, this was not available. We had a set meal each time, with no choices - but everything was delicious. We could have joined the Christmas Eve party, a five course menu with music and a visiting dancer and singer - but we decided not to and ate that night in the square - a real must-do. Menu-wise, at the Riad, there does not appear to be any flexibility - I asked for a fresh orange to eat instead of the dessert, the second time - but this was not possible - a bit surprising given the mountains of oranges and fresh juice everywhere.
However - the food was so nice we decided to join one of the Riad’s cookery school sessions - learning to cook Moroccan style. The chef is renowned in Marrakech, and fifteen students crammed into the tiny kitchen on Christmas Day, to learn about making a lamb couscous, chicken tagine, vegetables, caramelised tomatoes, and roasted almond pastilla with scented milk cream. A brilliant opportunity, followed by a wonderful lunch.
Breakfasts are simple but adequate - fresh orange juice appeared every day - also a range of breads, sliced cheeses, jams and yogurts. A hot pancake is made for you every morning, and eggs any way you like.

We booked a driver for half a day to show us the sights of Marrakech we could not walk to - and found that he was not prepared to do that - just took us where we wanted to go. Slightly Kafkaesque, as we didn’t know where we wanted to go apart from Yves St Laurent garden, and the Palmerie. The former is OK, the latter, can be ignored unless you like driving past the high walls of very smart ‘could-be-anywhere-on-earth’ hotels, and groups of camels waiting to give you a ride.
We wanted to go to the Atlas Mountains, off the beaten track - and Ghizlaine asked on our behalf for a guide (not just a driver) who could take us on a one day tour. The resulting trip was so disappointing, ending at the tourist hell that is Sitti Fatima - not what we paid for at all. Subsequently, Ghizlaine and the owner of the Riad helped us sort out recouping some of the exorbitant payment for that trip, and we are very grateful to them. That is the test of a place - how they rally round when something goes wrong for their guests - and the Riad Monceau was just great in that regard, saying, ‘We do not want you to leave with a bad impression of Marrakech.’ On the contrary - Marrakech can be proud to have them, and their Riad, we’d say.

Recommended.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Vanessa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RM-management, Propriétaire at Le Riad Monceau, responded to this reviewResponded 15 January 2014

Dear Guests,
Our clients' opinions are very useful - to us as well as to other fellow travellers, so please let me thank you for writing this very nice review. I understand you have enjoyed this time spent with us and this makes me sincerely happy.
I hope we’ll have the pleasure and opportunity to welcome you again if you happen to come back to Marrakech.
Thank you to TripAdvisor to allow us this management response.
Isabelle Aubry
Owner of Riad Monceau,
Boutique hotel, gourmet restaurant and cooking school in Marrakech
Promoter of the MarrakChef Trophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

"We wanted a luxurious stay in a traditional Riad and I'm glad we picked Riad Monceau. Staff were excellent, attention to detail is absolutely superb.
The main square is a short walk from the Riad - close enough to get there easily when you need to, yet quiet.
Meals by the poolside were exquisite, possible the best food I had in Morocco.
Best part - the rooms, which were simply all we could have expected. Very good hotel."

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Rosa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RM-management, Propriétaire at Le Riad Monceau, responded to this reviewResponded 15 January 2014

Dear Guests,
Our clients' opinions are very useful - to us as well as to other fellow travellers, so please let me thank you for writing this very nice review. I understand you have enjoyed this time spent with us and this makes me sincerely happy.
I hope we’ll have the pleasure and opportunity to welcome you again if you happen to come back to Marrakech.
Thank you to TripAdvisor to allow us this management response.
Isabelle Aubry
Owner of Riad Monceau,
Boutique hotel, gourmet restaurant and cooking school in Marrakech
Promoter of the MarrakChef Trophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

Firstly, I want to thank the lovely Ghizlane who welcomed us and made us feel like family. She is a true credit to this riad. After mint tea and some Moroccan pastries, we were shown to our amazing room/suite. There are many riads in Marrakech and it's almost impossible to choose that special one without a personal recommendation. After much research, I decided on Le Riad Marrakech. We phoned from London and arranged for a car to pick us up at the airport which is a good idea for first time visitors. This riad is conveniently a very short walk from the main square of Jemaa el Fna. They arranged a professional (official) guide for us so that we may see some of the hidden gems within the medina. Ghizlane was also always there with a friendly face and perfect English to answer our many questions. At the end of each day, coming back to this riad was a relief from the chaos that Marrakech can sometimes be. We had a fabulous room with a Jacuzzi and separate shower. In the riad’s restaurant, we had the set menu on the second night which was equivalent to any top restaurant in London or Paris. All in all, a beautiful riad and lovely break from winter in London.

Room Tip: Ask for a room above the ground floor.
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jodilovesamsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RM-management, Propriétaire at Le Riad Monceau, responded to this reviewResponded 15 January 2014

Dear Guests,
Our clients' opinions are very useful - to us as well as to other fellow travellers, so please let me thank you for writing this very nice review. I understand you have enjoyed this time spent with us and this makes me sincerely happy.
I hope we’ll have the pleasure and opportunity to welcome you again if you happen to come back to Marrakech.
Thank you to TripAdvisor to allow us this management response.
Isabelle Aubry
Owner of Riad Monceau,
Boutique hotel, gourmet restaurant and cooking school in Marrakech
Promoter of the MarrakChef Trophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2013

A dream stay for a very affordable price. The benefits are excellent. The hotel is 10 minutes’ walk from the main square near a main road and plenty of establishments. The room is really nice, as nice as the pictures and all the comfort that comes with it. The staff is brilliant and makes sure that you will fell just like home. I’d definitely recommend it!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marguerite2Cdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RM-management, Propriétaire at Le Riad Monceau, responded to this reviewResponded 15 January 2014

Dear Guests,
Our clients' opinions are very useful - to us as well as to other fellow travellers, so please let me thank you for writing this very nice review. I understand you have enjoyed this time spent with us and this makes me sincerely happy.
I hope we’ll have the pleasure and opportunity to welcome you again if you happen to come back to Marrakech.
Thank you to TripAdvisor to allow us this management response.
Isabelle Aubry
Owner of Riad Monceau,
Boutique hotel, gourmet restaurant and cooking school in Marrakech
Promoter of the MarrakChef Trophy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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