We booked Riad Tibibt based on the reviews we read on trip advisor and were really looking forward to our stay.
I will start by mentioning the two wonderful aspects of this riad.....Abdul and Fatima. They are an asset to the riad and to Thierry. Diamonds in the rough!
When we arrived at the airport late at night we were supposed to be met by someone with a sign bearing our name. The man who met us only had the name of the riad on his paper and spoke absolutely no english and apparantly very little if any french either. This was not to be a significant problem until he got lost. He had no idea where the riad was and tried to call them numerous times during our journey but never got an answer. So, when he got within the general vicinity (Still 1 km away) he pulled over, got out of the taxi and disappeared into the night for over half an hour. My mother and I (who have travelled extensively in the third world) were left sitting in a taxi with the windows stuck down, in a dark alley, with people passing by and the key in the ignition with no driver and no explanation as to what was going on.....not just disconcerting, terrifying. When the driver was unable to confirm the location of the riad, he had a young man come and lead us the 1 km remaining to the riad down tiny, dark alleyways, through unlit tunnels and to the riad at which point he asked us for money. We had to pay 15 euros for the privilage of being put through this ridiculous farce Thierry likes to call a chauffer driven taxi.
Then, as if it couldn't get any worse, the room we had booked months in advance wasn't available for us that night so we had to sleep in a double room instead of a twin room in which they had made up a devan for me to sleep on. I am tall and slender and it was so tiny both length wise and width wise that I was in no way able to sleep.
The following day we were moved to the room we had booked which was an improvement but three major problems prolonged throughout our stay:
1. Noise from the courtyard in the middle of the riad travelled up and bounced off the walls making it impossible to sleep through even the slightest bit of noise on the ground floor. You could also hear everything going on within every other room on our floor.....enough said. When we complained about the noise ealy in the morning Thierry told us we should be up by 9:00 anyway....!!!!
2. There was very little lighting in the rooms or the common areas of the riad making it nearly impossible to read or look at a map.
3. The hot water in the shower ran out after only several minutes, meaning if two people wanted to wash their hair, there was not enough hot water to do so.
For a riad rated number 3 in all of Marrakech, none of these issues are acceptable. Thierry is charming and charismatic but if you have a problem he doesn't seem willing to address it at all.
Fundamental issues really let this place down.
- Official Description (provided by the hotel):
- In this genuine Moroccan dwelling, the lounge offers its guests cosy cushions by the fireside. The five air-conditioned bedrooms look onto the riad whose fountain ( the bou ) will cool you down on hot summer days. The sunny roof garden is the ideal place for lavish breakfasts among the colourful bougainvillaea, hibiscus and other sun-loving flowers. ... more less
- Reservation Options:
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- Also Known As:
- Riad Tibibt Hotel Marrakech