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“Perfect Marrakesh Retreat”
Review of Riad Noir d'Ivoire

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Riad Noir d'Ivoire
Ranked #7 of 499 Hotels in Marrakech
Certificate of Excellence
Reviewed 2 November 2012

I spent a long time researching where to stay in Marrakesh for the perfect romantic break for my wife and I. It's rare these days for expectations to be truly exceeeded, but that is exactly what Noir D'Ivoire does - in so many ways.

Tucked away in the Medina, the first thing to strike you is the ambience of tranquility and the genuine friendliness of Damien and Rebecca who welcome each and every guest personally, as well as offering advice and assistance about your stay.

And this then sets the scene - exquisite attention to detail, friendly and professional staff, wonderful accommodation in the form of the Zebre suite, beautifully cooked local food and an intimate atmosphere that simply cannot be recreated at large prestige hotel chains. In fact, we did visit the famous Hotel Mamounia during our stay and as pleasant as it was, it just confirmed that we'd made the right decision with Noir D'Ivoire.

I haven't stayed anywhere quite like it during many years of travel. This Riad's unique and appealing charm will certainly ensure a repeat stay in the not too distant future.

Room Tip: The extra outlay for one of the 3 suites is well worth it in my opinion - so much Moroccan character...
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  • Stayed: October 2012, travelled as a couple
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Thank Atom73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 October 2012

Beautiful place!.... It is a lovely Riad.......Very nice decoration and attention to detail......employees where very kind and sweet........Rebeca is a great hostess.....she will make sure you feel at home!

Stayed: October 2012, travelled as a couple
Thank lili c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2012

When you arrive at the Riad you are first met by Cous Cous, the donkey, and one or two of the Riad's staff at Bab Doukala Mosque. Your bags are carted to the Riad through narrow, weaving passageways. Vespas and cyclists fly by you, and the walkway/streets are busy with locals shopping at the stands along the way. Chaotic and wonderful at the same time. You arrive at the Riad within minutes. You are whisked into the building, the door shuts behind you and bliss! You do not even hear the sounds from the walk ways. Rebeca and Damien met my sister and I at the front door, our bags disappear to our room. Rebeca took us up to the rooftop deck for a glass of mint tea. Perfect introduction. Damien then showed us around the amazing property. And I mean amazing. Pool, mini gym, and multiple areas to relax in or hide away. And our room - gorgeous! The bathroom was to die for. Double sinks, circular bath with shower. We were in the Elephant room. We relaxed for about 30 minutes, then took Damien and Rebeca up on their offer for one of the staff members (Noireddine) to take us around a few blocks to get our bearings. Which helped reinforce the turns to get back to the Riad. Damien has the best suggestions on where to eat. He knows the area. The best was La Maison Arabe (near the Riad) and Kosybar (go at 530pm - before sunset, order a drink and watch the storks, in their nests, seated amongst the old wall of the Medina. The sunset was amazing. I think my sister took 50 pictures. If you are lucky you will see a few of the storks fly in!

After touring all day we would end up in the Riad's lounge to relax. The staff would stop by and ask how our day was and really be interested in what we did and how we loved touring their country. I loved ending our days in the lounge. So much fun and many laughs. We got to know 2 of the guests from MN there. We even had a light dinner at the bar. Which was so good. The Moroccan salad is fantastic. After hours Aziz was able to get us some light bites to eat after Mama(the cook) left for the day.

In the morning, we would be greeted by the kitchen staff, then lead to our table by the pool or rooftop or in the living room area. And have a breakfast of fresh fruit, breads and my favorite the yogurt. So good and a great way to start the day.

Best advice: Have the Riad set up a guided tour of the Souk area of Marrakech - at least for 3 hrs. I fought it because I love to wander and explore on my own. Bad decision. On our second to the last day, we realized we were missing a lot of the city. Our new friends Cindy and Larry from MN advised us to take a tour. Especially when they said.. Did you see? Did you see? We did not know what we were looking at... Our Guide was amazing. He helped us with tipping when you view an artisan who goes above and beyond, or if you have a snake wrapped around your neck, then visit the Cobras (yep, we did it - yuk!). It is usually 50 Dirhams = $6.

Beware of the young people along the streets welcoming you, then asking where you are from, then they tell you about a great place to visit. No problem, just being friendly. Say "La Shukran" No thank you and walk away. They love to get you lost so you have to befriend them all the way back to your Riad. Then they ask for a tip.... Yup, 2 season travelers fell for it. Damien prepared us but we fell for it.

My sister and I experienced the Hamam at the Riad. Which is a sauna, then you are scrubbed down with essential oils and salts. So relaxing!! Loved it. Perfect after a long day of touring.

I can not say enough wonderful things about the Riad Noir d'Ivoire. The day of our departure, my sister and I felt like we were leaving family. The whole staff was so warm and welcoming we did not want to leave. We will be back because I want to see Cous Cous again. (and the staff) I wanted to take him home. I bought him carrots at the street vendor down the street because I wanted favoritism over my sister.

You will love your stay here and never want to leave!

  • Stayed: October 2012, travelled with family
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Thank NHsisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

My husband and I have just returned from a 3 night stay and cannot recommend this riad highly enough. Everything in this riad is well thought out and extremely well run. Our transfer to the riad was swift and flawless, once through the painfully slow passport control we met our driver and then were subsequently met by a member of the riad staff who took our luggage and led us through the maze of alleyways in the medina to the riad, which in the chaos of Marrakech felt very reassuring. From the moment we arrived we started to relax and we were greeted by the very warm and welcoming Rebecca who showed us around the riad. The riad itself is beautiful and truly exceeds expectations. Due to our late arrival we arranged beforehand with Rebecca to have dinner in the riad and the food was excellent. Rebecca emphasised to us that we should feel that this riad was our home during our stay and I have to say that this could not have been more true. All of the staff were incredibly friendly and helpful and nothing was too much trouble. Hannan showed us the way to a cash point the following morning and started us on the route to the Djemaa el fna. I emailed Rebecca before our arrival to ask her to make some dinner reservations in the restaurants we had chosen and when we arrived she had prepared a map for us with the location of these restaurants marked! She gave us invaluable tips on what to do and bars and cafés to try and the best routes to and from the djemaa el fna. The main square is only about a 15 minute walk away from Djemaa el fna and this provides you with a great opportunity to breathe in the sights and sounds of Marrakech. There are also plenty of taxis close to the riad.
We had dinner in Casa Lalla and Al Fassia; both were exception meals. As for Al Fassia, every second person arriving seemed to know the owners and were met with a hug and a kiss! The food and service was exceptional. We had lunch in le Foundouk and Dar Moha, both were again very good but I preferred Dar Moha. Dar Moha is close to the riad and lunch is served in the courtyard around the pool. The mix of colours, water and excellent food steps away hustle and bustle was very peaceful. We also ate lunch in la terrasse des épices near to Djemaa el fna and the food and views were also excellent. As for bars and cafés, there were so many to choose from. Le grand balcon in djemaa el fna is a great location to watch the activity in the square but I found the staff and cleanliness in le café de France much better. Le grand café de la poste in la nouvelle ville was wonderful for an afternoon drink after exploring Yves Saint Laurent’s jardin marjorelle. We found café arabe very nice for after dinner cocktails and le comptoir was a fantastic place to experience the belly dancers! Damien was perfect in his timings of when to arrive in order to catch the show. We arrived about 10.30pm after dinner at Al Fassia and at 10.40pm the lights dimmed and ladies balancing silver tea trays and candles appeared through the doors on the staircase. They were quickly followed by numerous belly dancers who danced around the diners. The show lasted about 20 minutes and was well worth the overpriced drinks!
As for shopping, you can shop just about anywhere, on any street but I liked rue Moussaine and rue Semmarine, the shop owners in the souk Semmarine seemed less pushy. We also visited the Berber tannery and saw the people working on the leather and dying process. I bought a bag but expect to be shown several rugs in the shop!
At the time of booking we didn’t realise we would be travelling during the festival of Aid al Adha and many shops and restaurants would be closed, but Rebecca’s help ensured that we made the most of our visit. We found the people in Marrakech to be friendly and helpful. A few words in Arabic made a huge difference and following Hannan’s language tips we ended up finding ourselves with two very kind invitations to celebrate the festival in people’s homes! Being a French speaker was also a definite advantage to us but most people have a good knowledge of English too.
I don’t think our trip would have been complete without a hamman and massage and as we were only staying in Marrakech a short while, Rebecca and Damien went out of their way to arrange an early morning hamman and massage for us. This meant the Riad emloyees in the spa having to come in early in the morning but nothing was too much trouble. The hamman was a wonderful experience and a great way to reward tired legs after 3 days sightseeing!
Overall we had a wonderful stay in Marrakech but it was the riad Noir d’Ivoire that made our trip exceptional. Rebecca and Damien saw us to the door on our way out and this couldn’t have felt any more homely. We will be back to Marrakech and I wouldn’t stay anywhere else.

  • Stayed: October 2012, travelled as a couple
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Thank jelly79bean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

The stunning photos of the Riad Noir d'Ivoire speak for themselves and do not lie, but the bit you can't see and just make this place fabulous is the welcome and service. Marrakech is exciting and busy and for us, rather unfamiliar. This Riad is a haven of beauty and reassurance. We were given the best advice for not only sight seeing but also restaurants which fitted our specification perfectly. We were given a mobile phone in case we got lost and no end of help getting to and from places. Breakfast on the terrace looking towards the atlas mountains was dreamy and we just loved the whole experience. I cannot recommend it enough.

Room Tip: We saw 3 rooms - all beautiful and modern moroccan - all quiet.
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  • Stayed: October 2012, travelled as a couple
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1  Thank Demetra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

From beginning to end, this trips was one of the best. We arrived at the RIad via Couscous the donkey and were met by Rebecca and Damien. The Riad was beautifully finished inside and every detail had been thought of. Rebecca and Damien and the rest of the staff could not have been more helpful and made sure we made the most of our three days in Marrakech. Our room - Renard des Sables - was stunning, the roof terrace and the pool courtyard were perfect to relax in and the barman made wonderful cocktails Breakfast every day was also perfect. There really couldn't have been a better place to stay in Marrakech - a tranquil oasis in the buzzing Medina. I would recommend this place without hesitation. We can't wait to go back..

  • Stayed: October 2012, travelled as a couple
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1  Thank Steph F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

We just returned back to Paris from 5 wonderful days in Marrakech due in a huge part to the fabulous experience at Riad Noir d'ivoire. The General manager Rebecca and her charming assistant Damien held our hand, guided us through the Medina and in general created a magical experience for us. The staff could not have been more helpful and pleasant. Big Mama's food was excellent and we learned so much from our genial bartender having a cocktail before we went out for the evening. The Riad itself is exquisite and decorated beautifully. Even couscous, the donkey who hauls your luggage in a cart through the winding streets of the medina gives you a sense of the timelessness of Marrakesh and adds to the sense of wonder and delight.

Stayed: October 2012, travelled as a couple
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Noir d'Ivoire

Address: 31, Derb jdid Bab Doukkala 44.000, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Marrakech
#3 Spa Hotel in Marrakech
Price Range: £156 - £312 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Riad Noir d'Ivoire is a romantic, luxury boutique hotel composed of five suites, three of which have private roof terraces and jacuzzis, two junior suites and two double rooms. Services include bar, Spa with traditional hammam, fully equipped gym, library, restaurant and a heated pool. All suites have fireplaces and all rooms, have air conditioning, heating, mini-bars, hairdryers, wall safes and flat screen televisions. ... more   less 
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Also Known As:
Riad Noir d`Ivoire Hotel Marrakech
Riad Noir d Ivoire Marrakech

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