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“Home from home in the heart of Marrakech”
Review of Riad Shaden

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Riad Shaden
Ranked #201 of 1,133 Marrakech B&B and Inns
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Home from home in the heart of Marrakech”
Reviewed 19 February 2014

Stayed here with my friend for three nights, we're both in our 20s and had a brilliant time.
I would say that's enough time to see the city but you could easily spend much longer if you fancy doing some excursions or exploring outside Marrakech.
Definitely take the airport transfer if you can, a great service and means you get led right to the front door which could otherwise be a bit hard to find at first! It's a good location and close to everything but it's helpful to get a few tips on directions etc before heading out into the Medinah.
Said and Yousseff are absolutely lovely and couldn't do enough for all the guests.
As two girls on our own we did find the Medinah a little intimidating at first so be prepared for that, but it's great to be right in the heart of things and see the real Marrakech. We personally particularly found this when walking after dark when there is a slightly different atmosphere.
We had one incident where a taxi took us to the wrong place and we ended up calling the hotel late at night. Said said to hand the phone to the driver and spoke to him for us to make sure he came to the right place before walking out to meet us and taking us safely back! Definitely above and beyond and we were very grateful.
The next night when we were planning to go out they organised for their driver Abdul to take us and bring us back so we wouldn't be worried at all.
The riad is lovely, really cosy and so calm compared to its surroundings, you feel relaxed as soon as you walk through the door. The roof terrace is a real sun trap and we spent many happy hours up there on the loungers!
We were lucky enough to be there when the owner Shona and her husband Ronnie were also staying and they gave us lots of brilliant tips for where to go and what to see. Shona is constantly emailing guests and will be happy to help with any questions you have!
The food is lovely - breakfast is homemade bread and pastries which will fill you up all day, and if you choose to have dinner here you won't be disappointed either. Make sure to book a few hours in advance though as they do prepare it all to order!
All in all we had a really great holiday and would love to go back to the Riad Shaden.
Best things about it are the lovely welcoming atmosphere and staff, and the rooms and terrace are all beautiful too.

Stayed February 2014, travelled with friends
Helpful?
3 Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 January 2014

Actually I found a whole week as a holiday in Marrakech was a little too long, unless you are doing excursions and this would be a perfect venue for a short break due to the short flight and airport transfers. This is an ample time to spend exploring the local area and the diverse range of markets. Although it does take a day or two to adjust to the culture, you soon 'warm' to the locals charm and banter! Coming from Glasgow this made me feel quite at home. We had some fabulous meals in surrounding restaurants recommended by the staff at the ryad and enjoyed some welcome sun while reading via the free wi fi in the riad of the poor weather back in Scotland!

The highlight of the holiday for me was the gem of riad shaden and the superb staff. The night we ate in the riad was spectacular and the staff went out of the way to cater to our every need.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Suzirvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevenage
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2014

Enjoyable stay right in the centre of Marrakech, in an oasis of calm from the streets of Marrakech.

Shona (the owner) was in regular contact both before and after our trip and her two staff members (Youssef and Said) were extremely helpful and friendly.

The room itself was spacious and comfortable and the breakfasts were more than enough to fill you up until dinner time.

We recommend the private two night trip into the desert, which was arranged through the Riad and with a driver, accommodation, food etc all included - though you'll need some stamina and courage, as it's a very long drive and the camel ride into the Sahara is probably not for the faint-hearted (and it gets pretty cold in the Sahara at night).

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank richjp1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 867 helpful votes
Reviewed 19 December 2013

My girlfriend and I booked 11 nights at Riad Shaden and never regretted a singe moment of it.

We used Riad Shadden as our base for exploring not just Marrakech but Essaouria, the Atlas Mountains and into the Sahara. The Atlas Mountains and Sahara were arranged through the Riad -- a private tour, two nights, three days, all meals and an amazing driver, Abdul, through a company affiliated with the Riad called Atlas Sahara Prestige Transport Touristique. I'll have to write a review about that company too -- a worry-free experience which allowed for spontaneity.

In fact, it was this spontaneity which epitomised the worth of both Riad Shaden and Atlas Sahara Prestige. On the first day, the driver and guide, Abdul, asked whether we would like to see kasbah Telouet. It wasn't part of our itinerary and would require a detour off the main road suitable only for a 4X4. We thought it was a great idea (and were not disappointed), however, this put us a couple hours behind schedule...a fact that we didn't even think about until the Riad's manager, Youseff, called our driver to check on our status. It was already dark and we hadn't made it to our hotel for the night. Youseff was checking to make sure we were on schedule...wow! That incident epitomised the care and responsibility that the Riad's staff consistently demonstrated for it's guests...amazing!!

Others have said much about the location and rooms of Riad Shaden, so I won't go there, other than to say that the Amir suite is really wonderful...the exquisite carved ceiling, tiled walls and comfortable furnishings were more than we expected.

I would definitely recommend a stay here.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
21 Thank Deanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 December 2013

I returned to Marrakesh for a second occasion, having stayed in Riad Shaden 2 years ago... Not much has changed in Marrakesh, same Moroccan characters trying to hassle you into parting with cash, however - I noticed some elements of the Riad had been upgraded (tv's & showers) but the same good customer service and welcoming staff. Nothing is too much trouble for Youssef & Siad, a pleasant change in today's world of many and frequent uncertainties.
It is so good to get some healthy sunshine in November, especially when you come from Scotland! We explored the city by using the open top bus, the fixed price 'hop on/off' ticket is valid for 48 hrs and we thought was good value. I even found the English commentary both interesting and factual. Although not all that big, a visit to the Marjorelle Gardens provided a similar tranquil atmosphere to that of the Riad after a busy morning haggling.
On at least one occasion during your stay, arrange to eat in the Riad - a treat choosing from the menu, an experience to behold, starting with the aroma & finishing with the most delicious and savoury tastes on the pallet.
I received good advice: only pay about half of the taxi fare suggested by the driver, but agree before getting in (you may have to walk away, before they actually agree!) and don't get annoyed by the locals persuading you to come in / look around / good price etc... Just reply "ENSHALLA" which roughly translated means "some day" ... They soon get the message. Enjoy!!

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2013

From the welcome at the front door, the mint tea on arrival, the beautiful bedroom -we could not have been happier. A little gem tucked away in the hustle and bustle of Marrakech but only a short walk from the square. Just sorry our stay was so short - we will be back!

Stayed November 2013, travelled with family
Helpful?
Thank Maggie5327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 November 2013 via mobile

As has been said by other reviewers, Riad Shaden is a haven amongst the hustle and bustle of Marrakech. The owner, Shona, was a huge help in the lead up to our stay at the Riad and I can reiterate the comments of others about Youssef and Said - genuinely nice guys that couldn't have been more helpful. I can't ever recall having better service.

The rooms were clean, spacious with traditional Moroccan decor and modern TV. We dined in the Riad the first night of our trip and it was one of the best meals we had - wonderful traditional Moroccan cuisine. The breakfasts we had each day were also excellent.

I liked the location of the Riad. The walk to/from the main square in the Medina gives an insight into life in Marrakech and the noise and colour emphasises the fact that you really are experiencing a different and enjoyable culture. A day trip to the Unesco world heritage site at Aït Benhaddou was recommended and organised by Shona and was superb.

I'd recommend Riad Shaden to anyone.

  • Stayed October 2013
    • Value
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Helpful?
Thank StuartHGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Shaden

Property: Riad Shaden
Address: 222 Derb El Kadi, Bab Ailen, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #201 of 1,133 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riad Shaden 3*
Number of rooms: 6
Official Description (provided by the hotel):
Situated in a traditional area in the east of the medina, yet only a 15 minute walk from Djemaa al Fna, Riad Shaden is the perfect place to relax and unwind. The property has a total of 6 bedrooms (2 suites and 4 standard double/twin rooms). All rooms are ensuite, with reversible air conditioning, flat screen TVs, complementary toiletries and safes. There is a spacious central courtyard, a cosy living room and a sunny and secluded roof terrace with sunbeds and parasols. Breakfast is included in the room rate, with additional meals available on request. Cookery lessons are available, which include a shopping trip to the local market. Riad Shaden's staff speak English, French and Spanish and are available 24 hours a day. They are happy to assist with booking day trips, golf, restaurants and hammams, as well as providing general advice about what to see and do in Marrakech. Riad Shaden's English speaking driver is available for airport transfers, as well as day trips and longer excursions. ... more   less 
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Also Known As:
Riad Shaden Hotel Marrakech

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