We had a great 3 day stay here. The staff, Nora and Doudou, took care of our needs, but were not overbearing. It is located in a very convenient place, and yet is a quiet refuge from the hustle and bustle of the streets. Breakfast was always ready when we were and afternoon tea in the sitting area was enjoyable. It was a bit cold when we were there, but extra blankets and a space heater helped a lot. My only suggestion would be - better lighting for reading in bed.