The rooms are clean. The staff are ok but they do not go out of their way to be friendly or helpful. We had a problem that our travel agent had not settled our bill. HE had sent the card details but not the cvv number. The hotel did not bother to chase this up but just decided to land us with the bill. I ended up having to sort the mess out myself by getting our travel agent to get in touch with the hotel and sort things out. On the plus side they didn't make us pay there and then to get room access though they did take our passports hostage. A bit more initiative from the hotel would have been appreciated. The wifi is free and fast. The hotel is located in a nice spot, my room had a great view over the park. I will give it another try soon.
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