We stayed in this beautiful hotel for one night. The room was great as were the grounds and common areas. However, our experience was marred by the very unpleasant and rude person at reception. When we checked in, he was rather cold, and things were worse when we checked out. We settled our bill for dinner upon checkout and left. As we drove out, the guard at the gate told our driver that we had to go back. My husband and our driver went back into reception where we were accused of stealing the bathrobes. We had left them hanging in the bathroom on the hooks. Apparently, the housekeeper never looked there. The rude man barely apologized. A word to the next guests... Throw your robes on the floor and be prepared to not feel welcome and to be treated poorly. For the price of the room and the type of facility, they should train their staff at reception. We would recommend staying elsewhere!
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- Also Known As:
- Villa Mandarine Hotel Rabat
- Mandarine Hotel Rabat