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“Service good, but the furnitures...”

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Helnan Chellah Morocco
Ranked #38 of 45 Hotels in Rabat
Reviewed 23 February 2014

The front was kind, but rooms need repairs. Door knob broken, flush button also, curtain tore etc. Breakfast and dinner was good. We spend just one night. The location was OK, nothing to do near, but safe.

  • Stayed: February 2014, travelled with family
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2  Thank Silvio_SP_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 240 reviews

Reviewed 11 October 2013

Probably the best part of this hotel is its location. It is in the city centre. The popular tourist destinations like Medina are nearby but not too near so you are not disturbed by the large number of visitors. There are several eateries from simple outlets to expensive restaurants so you have lots of choice. Of course this is Morrocco with the famous Mediterranean cuisine so wherever you eat you will not be disappointed.
The hotel itself is an old place which was last renovated may be ten years ago. It is in fact a long time since I saw a 21 inch box TV set in a hotel that claims to be 4 star. The lift is also ancient and looks like it could stop anytime. Yet the rooms as well as the restaurant and bar are neat and well maintained.
The complimentary breakfast is good but I don't advise eating lunch or dinner there simply because it is very expensive.
Internet is available for free but I am told it does not work in many rooms. Fortunately I had a decent connection in my room so I can't verify the problem my friends mentioned.
The rooms could use some improvement in terms of a little modernity. The hotel could also put tea and coffee making facility in the rooms and one or two bottles of complimentary water in the fridge could have gone a long way.

To conclude I find most of the staff very pleasant and friendly and I would be happy to come back here for the staff if nothing else.

  • Stayed: October 2013, travelled on business
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1  Thank MGH2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Pros: Quiet neighborhood. Room had comfortable double beds.

Cons: We were awaken by muezzin in the middle of the night.
TV, hardly working
Wi-Fi, has connection but could not get any mail unless stood in a specific corner of the
reception.
Bathroom: ok. Had Shampoo and conditioner.
Dinning: You have to buy mineral water. 1 1/2 liter costs about 25 MAD ($3). Outside
the hotel you pay $0.61.
Basic food - Good baguet, cucumbers, tomatoes, eggs and some cakes. No refills.

  • Stayed: September 2013, travelled with friends
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1  Thank Kukiline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

But nothing has changed since then. This is what new, modern hotels looked like in the 80's when I started traveling and staying in hotels. The decor, the layout, the furnishings, the TV set (my parents had the same Panasonic TV in their bedroom in the early 80's...) even the menu at the restaurant and the laminated information sheet in the rooms reminded me of those days. OK - the bathroom seemed to have been remade a little more recently and it was functional and clean, The room and the rest of the facilities were clean, no funny odors. Wi-fi worked fine in my room and it was free, which was a big plus. The staff was courteous and helpful. I only stayed there overnight and did not need anything fancier, but I don't think I'd settle for this hotel if I planned to stay longer in Rabat.

Room Tip: Ask for free wi-fi
See more room tips
  • Stayed: November 2012, travelled solo
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2  Thank Gracie--ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

A very old fashioned hotel. As our room smelt badly the reception send someone with an airfreshener, the smell got worse... Furniture old and full of dust... Instead of a couple bed there were two single beds with a sheet on the blankets to join them... Not even a bottle of water in the room or a mini-bar... A very poor four star hotel... Well located.

  • Stayed: March 2013, travelled on business
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Review collected in partnership with this hotel
Thank Ninihari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2013

This hotel was clean, centrally located, and offered all the basics. It was an easy walk to the train station, which was actually disappointing after paying three times the going rate for a taxi when we arrived! The room was hot so we opened the window to discover very early in the morning we were right above the garbage bins - extremely loud when noisy truck with noisy workers pulled up to haul off the trash with great clangs and bangs. No more sleep for us. Ask for a room away from the noisy street! The breakfast was excellent with more variety and choices than we encountered anywhere else on our trip. The front desk staff was very helpful and friendly. If you are looking for a comfortable place for a few days stay, this is probably not the place. But if you are looking for a reasonably priced hotel with everything you need for a night, this one is good value.

  • Stayed: April 2013, travelled as a couple
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Thank Betty668988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

The rooms left us unimpressed. Dark, out dated. A/c didnt work. The views from the window showed dirty rooftops on a small disorganized street. Old fashioned and out dated lobby. The dinner was pretty good, though we arrived at the same time as a large group which led us to believe they had mad extra choices on the buffet.

  • Stayed: May 2013, travelled as a couple
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Thank MicheleL972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helnan Chellah Morocco

Address: 2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco
Region: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#14 Spa Hotel in Rabat
#18 Luxury Hotel in Rabat
Price Range: £70 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helnan Chellah Morocco 4*
Number of rooms: 120
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Also Known As:
Helnan Chellah Morocco Rabat

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