The guesthouse is nicely decorated and perfectly situated. The price was on the high side by Moroccan standard but in general we got what we paid for, especially for the room at the very top which has a private terrace (that is to say if you have much time to spend in your room), even though the shower in the room was quite tiny, and the shower in my friend's room (Room Mahabata) sometimes got bad smell probably from poor or dated drainage system.
There was, however, some room for improvement.
The staff have been quite pushy in offering a guide to the kasbah which we didn't need. When we rejected the offer, they offered a "student" guide AGAIN. Quite annoying.
The air-conditioner in our room was not connected to the power and we found out that it was only meant as a decoration. We didn't need it at night eventually as the weather tended to get windy but at the moment we checked in, we were steaming hot and would like to cool down quickly. At first we thought the remote control was out of battery, so we requested for new batteries. I think they should have the decency and honesty to admit the fact that we weren't supposed to use the air-con in the room.
The maids were not very meticulous either. One day we were short of towels, and the other day the small bottle of water.
After I returned, I re-read some reviews and noticed that free tea service was available. As we weren't notified, we didn't have a chance to enjoy this service for our 3 nights' stay.
And lastly, on our last day, we arranged for car transfer at 8:30am with the guesthouse. We weren't told that breakfast would not be ready by 8am. So when I got down to call for breakfast after 7am, there was nobody but the guard. Breakfast was one thing, the other was that we needed to check out and pay, and nobody was there. Luckily, the guard phoned somebody and so we could still managed to settle all things and have a brief breakfast.
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