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“Very Disappointing - Seems To Have Deteriorated”

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Sunrise Beach Resort
Ranked #80 of 95 Hotels in Dar es Salaam
Dodoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Disappointing - Seems To Have Deteriorated”
Reviewed 24 August 2011

We had travelled from Dodoma with the idea of spending two days relaxing her on beautiful Kigamboni Beach. We stayed in Seaview Room No. 16 for two nights, after seeing it advertised on the company website. However were were very disappointed because:
1. Reception staff on both days were unfriendly.
2. Our room was not ready when we arrived in the late afternoon:
- there was only one bathroom towel, Another one was later provided, but both were a grey dirty colour.
- no bathroom soap
- no mosquito net. It was later installed by the Reception Manager, but it was too small for the king-size bed, and was torn in at least 2 places
- no bedspread
- sheets & pillowslip were unclean
- floors were not properly swept
- one light switch was not working
- the refrigerator was not working properly
- the shower drain was blocked
- the basin seem to have a leak on the floor on the right hand side.
3. I had to ask twice for bathroom soap to sent to my room, and even though it was eventually delivered by staff, it did take more than 2 hours.
4. On the second day of our stay, the peaceful ambience was shattered by the amplified music of a private birthday on the beachfront bar. This went on for almost four hours.
5. Many of the beach furniture was either unclean, or old & damaged.
6. The most disturbing aspect was the manner in which the Room Service Staff cleaned our room on the second day:
- They used a sponge, which had been sitting in a mop bucket & on the floor, to clean the tea cups & glasses of our room!
- They even used the toilet brush to clean the shower!
So what should have been an enjoyable experience, turned out to be a most unpleasant holiday.

Room Tip: The beach front bungalows have nice angled views of the beach(esp. # 16, 17 & 18), but they all...
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Icthus1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
Mechelen, Belgium
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2011

We stayed for our 2 last nights at this hotel and we liked it. For 4500 TSH we had a hut near the beach. It was very basic, but clean and nice. There was no noise at night, only musquitos because you're near the water. A lot of local Tanzanians come to this beach during the weekend. It's nice to meet local people. The dinner is great!

Stayed July 2011, travelled as a couple
Helpful?
Thank Ann188637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 June 2011

spent 2 days in the beach of this hotel, so have no idea about the hotel. the beach is incredible long!! white sand, clean in general. my friends (who work in DarEsSalaam) go there for weekends. they prefer the beach of exactly this hotel istead of goin' the nearest to them. so it's safe, clean enough, good bar, perfect view!

Stayed June 2011, travelled solo
Helpful?
Thank Nata1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abingdon, Virginia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2010

we stayed here on two occasions for a total of five nights in july and enjoyed it very much. the food was very good, if slow to arrive. the staff is present and helpful and the beach is one of the best. - beautiful & clean. the view at night with the fishing boats lit up in the dark is great! rooms are clean, air conditioned and private. the only complaint we had was the lack of hot water pressure. we stayed in two different rooms and had little or no hot water. however, these are minor complaints for us.

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank narfnargle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haywards Heath, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2009

We stayed here for one night at the end of our holiday and had an 'Executive' room, which are the furthest from the beach. The hotel is right on the beach though and the beach is beautiful - white sand, blue waters and very long - perfect! Our room was fine, even had air con, and the food was good. I would recommend this hotel baseed on value for money - $75 per night was a lot cheaper than we paid elsewhere in Tanzania and Zanzibar. Our friends stayed in the Sea View rooms which are better positioned (literally on the beach) and slightly cheaper but lack air con which when we were there we were very grateful for! The service from the staff here is typical Tanzanian 'pole pole' and they have a lot to learn to meet Western standards but if you are on a budget this place is excellent.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2009

Sunrise Beach, what should I tell about it, wonderfull food, staffs were very polite & Sharp. I've visited with my wife & 2 kids. Resort has water-sports. Jet-ski rides was mind blowing. value of money too.place to be.

c yaa

  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stimulus_water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunrise Beach Resort

Property: Sunrise Beach Resort
Address: Mji Mwema, Kigamboni | P.O.Box 21210, Dar es Salaam, Tanzania
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#11 Spa Hotel in Dar es Salaam
#13 On the Beach Hotel in Dar es Salaam
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sunrise Beach Resort 3*
Number of rooms: 50
Official Description (provided by the hotel):
On the shores of the Indian Ocean situated in Mjimwema, 7km south of Dar es Salaam lies the picturesque Sunrise Beach Resort & Conference Centre, on a private beach. The resort consists of 14 Executive Deluxe Rooms, 6 Sea View Rooms, 30 Suite Rooms. It also boasts of a magnificent campsite consisting of 7 tents., big enough to cater for overland truckers from any part of the world. The campsite is furnished with an open kitchen which gives residents that perfect view of the ocean which they have always been looking for. Our world class Conference hall can accommodate up to 300 delegates. Apart from offering that unique sea view, it also offers resources and technology equaling those of European Conference Centres. This conference hall, which is multipurpose is a perfect venue for corporate presentations, products launches as well as family functions like wedding receptions and graduation ceremonies. The unspoilt beaches of the Swahili coast offer an entirely new experience for the discerning holiday maker. Whether interested in snorkelling or diving, there is an abundance of ocean life to be discovered on the finest waters of the Indian Ocean and looking out across the ocean, you view the Sinda Island. ... more   less 
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Also Known As:
Sunrise Beach Hotel Dar Es Salaam

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