Nice Property, Nice Area ... Horrible Service.
Room Service Closes at 2230hrs for this range of a hotel ? One Staff (Only Receptionist) for the rest of the night ? House Keeping Knock on the door 5 times in 30 Seconds for almost all the times during my stay. Receptionist wasn't able to call me a Taxi at 2200hrs?
The cook / chef knows what he /she is doing.. not too bad of food. But the lower collar staff need some serious training (The Room Service / Some of the receptionists etc).. They just don't match this hotels standards I think . If the management doesn't consider this. than they should consider lowering the prices for the rooms to match the overall service.
- Official Description (provided by the hotel):
- With inspiration drawn from classic Greco - Roman architecture; the hotel offers complete facilities and relaxation whether you arrive after a long day in the office or as a stop of between your safari and Zanzibar beach holiday. ... more less
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