We booked two rooms months in advance. We received a boking confirmation from the owner.
We checked back again before flying to Tanzania and we received an additional booking reconfirmation from the owner.
Then all of a sudden, upon arrival, there were no rooms left for us. Of course, nobody tried to contact us per email before arrival, so we were left standing there with our luggage and no options.
Then the owner appeared, very friendly, well articulated, speaking excellent English and offered us "an adequate alternative":
"A nice, quiet appartment also belonging to Trinity, well furnished, just 5 min away by car", which we could have for a "very discounted price as a compensation".
Being polite travellers, we said ok and were driven to the appartment.
Surprise, surprise, this "so beautiful and charming place, where even the owner of Trinity used to live" turned out to be a grim, dark place at the far end of the peninsula (haha about the 5 min by car!), situated in a normal Tanzanian residential compound with iron bars on the windows and a dirt road in front of it.
I would not want to stay there for free! It felt closer to a prison than simply a bad acomodation.
The best part was however, when we were informed that the "highly discounted price which is to compensate us for the negligence of our booking" is 100 USD per night (!!!).
I was not even able to discuss this any longer.
Luckily we had internet and were able to find an alternative accomodation within 20 minutes.
The driver of Trinity at least drove us there. I guess we should be thankful.
- Official Description (provided by the hotel):
- Triniti is a little piece of tranquility, centrally located only 10 minutes from Dar es Salaam city centre. They started with only one room and now the compound has grown up to 13 unique rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo and Agoda so you can book your Triniti Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.