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“A gem”

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Southern Sun Dar es Salaam
Ranked #2 of 95 Hotels in Dar es Salaam
Certificate of Excellence
Guelph, Ontario, Canada
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A gem”
Reviewed 1 November 2013

Fabulous hotel - stayed here for 4 nights total - 3 before our safari and 1 after - fantastic. Rooms are on smaller side as others stated but everything you need and bathrooms are roomy so great. Wifi excellent. The Staff - exceptional - EVERYONE is friendly and helpful - cool drinks at reception when you arrive - a +. The manager there to greet you - a huge + (Rita went above and beyond anything one could expect.). The pool is nice and refreshing. The breakfast buffet is delicious, the restaurant for lunch and dinner is a huge +++++ excellent food at very reasonable prices. A true 5 star establishment. The location is also fantastic - a horticultural garden in the backyard, the National Museum - less than five minutes away, walking to city center 10 minutes, the Indian Ocean a 10 minute walk also. What more can you ask for. A true GEM.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank MarGarSh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 12 November 2013
Hi MarieShoup
On behalf of my team THANK YOU for such a kind review. I am so happy that my team gave you such a memorable experience, we don't pretend to be the biggest or most luxurious hotel in town, but try very hard to be the friendliest and to be a home from home. Rita is delighted with your shout out, it isn't often that our managers get mentioned which makes it that much more special

Again thanks!
Adam
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677 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
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Ho Chi Minh City, Vietnam
Level 6 Contributor
150 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 18 October 2013

Stayed here for a couple of nights on business. Rooms are ok if a little bland and dated. Wifi generally works but the real plus is the restaurant which serves excellent fish - you can't go wrong with catch of the day which seems to change daily. Breakfast also very good. Staff friendly, welcoming and helpful.

  • Stayed October 2013, travelled on business
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Helpful?
Thank timabdelhadytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 23 October 2013
Dear Timabdelhadytravel,

I am very happy that you had such a good stay with us and that my team went out of their way to help you! I know that Chef Joe will also be delighted that you enjoyed our Seafood!
We will be refurbishing our rooms soon giving them a facelift, I hope you might be able to return and sample?

Best wishes and thanks for the post
Adam
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London
Level 4 Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 October 2013

Stayed here one night whilst transitioning through Dar es Salaam. Lovely service. Rooms are clean, typical/standard business hotel. Really enjoyed dining here, though- top chicken makhani and excellent pasta. Good breakfast- dining was a nice surprise!

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank 288Maisie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 23 October 2013
Hi 288maisie
Thanks for your post on trip adviser! I am delighted that Chef was able to take care of your culinary desires so well!
I hope you had a memorable holiday here in Tanzania and come back sooner than later?
Best Wishes
Adam
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Kitwe, Zambia
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 October 2013

Was booked in here on a business trip so cannot comment on value for money, but in terms of hospitality and service, there is little to dislike here. The room was very clean and well decorated (if a little small), with a small balcony overlooking the front. The staff were excellent; polite, very helpful, friendly and welcoming. The food in the restaurant is good, with a variety of local and international dishes. It is quite convenient for the business at the port (even though travel to and from it can take some time due to the traffic 'challenges'.....but that is hardly the hotel's fault!) Overall, this was my first visit to Dar Es Salaam and I would not hesitate in booking in here again. Highly recommended.

  • Stayed October 2013, travelled on business
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Helpful?
Thank tomcallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 23 October 2013
Dear Tomcat5724

Thanks for your review! I am delighted that you enjoyed your stay with us! Your observation about the traffic here in Dar is correct it can be a nightmare, though luckily we are well situated downtown for access to government offices, the harbor and airport!

I hope we will get the opportunity to welcome you back soon?
Best Wishes
Adam
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Boulder, Colorado
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 September 2013

This hotel is roughly comparable with the medium level USA chains such as Holiday Inn Express, Hampton Inn, etc. Our room was smaller than those, not as up to date, slightly cramped shower and more than double the cost. The casual dining was pleasant, food was good and the service was good. The food price was moderate.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank samrlloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 30 September 2013
Dear Samrlloyd,

Thanks again for your feedback! I am delighted that at least our service met your expectations :) We are blessed here in Africa with wonderful people who really do want to create lasting impressions with friendly and happy service and we have great team that reflects that ethos. I am sorry you did not feel that you receive value for money on your brief stay, we understand that pricing is sensitive and try very hard to ensure that our pricing is aligned to the market we operate in.

I do hope you both enjoyed the rest of your safari, and will return to our shores soon
With our best Wishes
Adam
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Nairobi, Nairobi, Kenya
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2013

Having stayed at the same chain of hotel while in Lagos, I was looking forward to same exemplary treatment but was not quite so. The staff were all friendly though and offered good service. The restaurant staff were always upbeat and quite to meet my requests. The breakfast has a great variety and tasty local dishes,

However, the room I got was at the extreme corner next to the fire exit stairway so was always missed out on the newspaper supply! The room seemed not to have been used for some time therefore was not aired adequately and the bedcover had a moldy smell. After advising the staff on this they acted quickly and I noted some improvements the rest of my stay.

Easy checking and check out. Hoping to return some time.

  • Stayed August 2013, travelled on business
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Helpful?
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 30 September 2013
Dear Jane W! Thanks so much for your feedback. I am glad you enjoyed our breakfast and service offering but I am sorry we missed it with your room! We don't automatically give newspapers to all our rooms, but next time you stay with us we will enroll you to our Frequent Guest Programme. Not only will this give you your daily read but loads of other value added benefits.

Once again thanks for the review
Karibu Tena
Adam
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Cairo, Egypt
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2013

i have been in dar es salaam many times, this was my favorite stay,thoug it was 2 years ago, the hotel is very nice place after a long day at work, staff are so friendly and helpful it feels like your own home, clean rooms tough it's quite narrow, classic look in its details, rate was a little bit high, but they have earn it, food was some how nice not much of a variety but sure you will find something you would like at dinner, breakfast was very good, pool is bit small, free Gim, hotel place near the ocean and in a quite location in the city center..

  • Stayed October 2012, travelled on business
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Helpful?
Thank ahmedshawkyalrakhawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 16 September 2013
Dear Ahmed

Thanks again for your kind words of encouragement! I am delighted that our team continues to make you feel at home - indeed that is our key objective when we take care of our guests. We know that all too often in large City Hotels that the guest can get forgotten. Working on the variety offered up by our Chef is his constant challenge, and can assure you that he continues to work away at making sure we offer all our guests something different to the norm, yet enough to feel at home!

Karibu Tena Dar!
Adam
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Additional Information about Southern Sun Dar es Salaam

Property: Southern Sun Dar es Salaam
Address: 1 Garden Avenue | PO Box 80022, Dar es Salaam, Tanzania (Formerly Holiday Inn)
Phone Number:
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Dar es Salaam
#2 Luxury Hotel in Dar es Salaam
#3 Business Hotel in Dar es Salaam
#5 Romantic Hotel in Dar es Salaam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Southern Sun Dar es Salaam 4*
Number of rooms: 152
Official Description (provided by the hotel):
Southern Sun Dar-Es-Salaam offers the best of all worlds with excellent facilities and within walking distance of the city centre. It is situated in a quiet part of town, close to the sea, next door to the Botanical Gardens and numerous diplomatic missions. The Hotel was recently awarded Silver status by the Heritage Environmental rating program in recognition of our commitment to reducing the Hotels environmental impact. A free Wi-Fi service is offered throughout the building. ... more   less 
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Also Known As:
Southern Sun Dar Es Salaam Hotel Dar Es Salaam
Holiday Inn Dar Es Salaam

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