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“An oasis in Dar es Salaam”

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Southern Sun Dar es Salaam
Ranked #2 of 95 Hotels in Dar es Salaam
Certificate of Excellence
Cambridge
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“An oasis in Dar es Salaam”
Reviewed 20 April 2014

We were fortunate to spend four nights here after a hard week’s work in rural Tanzania. After a long, unbroken six-hour drive on bumpy roads, arriving in the air-conditioned, cool reception and greeted by a friendly member of staff with the offer of cool drinks was heaven.
We were shown to our room and were amazed by the spacious and well-appointed space. It was blissfully cool, with a sofa and a desk as well as a large bed and a bathtub discretely separated from the bedroom by a wooden screen – providing a sense of luxury. There was a separate shower and toilet and more toiletries and toilet paper than we had seen for some time! It was a perfect place to recuperate and recover from the rigours of working in one of the poorest districts in the country and an uncomfortably long, bouncy, jarring journey.
After a welcome warm shower, the Barazza bar offered exactly the right choice of local and international dishes to tempt the palates of both my jaded husband and myself: his cheese and tomato toasted sandwich was exactly what the doctor order, while my sweetcorn and vegetable curry, served with poppadum and naan bread and a delightful array of chutneys and sambols, definitely satisfied my desire for something spicy.
Things only got better. After a good night’s sleep, a leisurely breakfast in the Kivulini restaurant was a gastronomic experience. Choices ranged from cereals and yoghurt, fresh fruit, freshly baked sourdough bread rolls and pastries, through to cheeses, salami, ham, smoked salmon and hard boiled eggs, through to cooked breakfast European style (sausages, bacon, mushrooms, baked beans and eggs cooked to order) to freshly cooked pancakes and a range of curries, rice and accompaniments. Tea, coffee and a delightful array of fresh juices made every breakfast a delight and a meal to be remembered.
The Barazza Bar also provided a welcoming place to work during the day, with an ample supply of soft drinks, teas or coffees to keep us going. Towards the end of the afternoon, a swim in the pool, followed by a glass of wine on the terrace was the perfect way to bring the day to a close and herald in the evening.
Staff were unfailingly friendly and helpful, answering our questions and accommodating our various requests for this and that. An efficient laundry service meant that we had over-packed by a considerable amount – each day our laundry was returned, clean and ironed in a basket ….
All this is accompanied by an efficient business centre (even on a public holiday) helpful and efficient reception staff who are always willing to give advice or arrange taxis, and a real personal touch – everyone really seemed to care about how we were, what we needed, whether we were happy with everything. It was lovely to have conversations with several of the staff, who seemed genuinely interested in us, as we were in them.
A nice touch was the manager’s drinks party on the terrace – a good opportunity to meet other guests, as well as the staff and discover so many return visitors who are very loyal to the hotel.
We returned for our last night before leaving Tanzania. Our room was smaller, but the service, cleanliness, amenities and welcome were just as we remembered.
There is no question that we would like to stay here again – and hope we will have the opportunity to do so.

Room Tip: The corner rooms seem to be larger and better appointed (e.g. 309) than other rooms, e.g. 229. But a...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pipsiwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 22 April 2014
Dear Pipsiwah,
Wow what a fantastic review thank you! Our PR people could not have written better copy! Great detail and I am sure your feedback will be very useful for other potential guests of ours. I am obviously delighted that my team came to the party to end off your Tanzanian Safari on a positive note. I hope, and look forward to a return visit some time
Kind Regards
Adam
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Dar es
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

It's a wonderful place for business meeting cuz it's very near town. The service is excellent and food especially the breakfast. It's also good for dinner cuz the food is also good. Great ambiance. I recommend this place for business travelers

Room Tip: It's excellent
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  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hedva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 22 April 2014
HI Hedva M
Thanks for choosing us, and I am glad to see you made the right choice! Thanks also for taking the time to share your experience with other TA"S!
Most of all we are very happy that our Chef fed you so well

Best Wishes
Adam
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Nairobi, Kenya
2 reviews
Reviewed 17 April 2014

I have been visiting Dar for the last one year and i always put up at the southern sun I love the food and the people in the hotel it feels like a home away from home.. I would like to thank Denzil restaurant manager who always has a super idea on what i should eat depending on the day and mood. I love Southern Sun Dares salaam.

Ooh n the rooms are good and very clean. The proximity to the city center is excellent. The hospitality from all staff is wonderful.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShirohNdungu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 29 April 2014
Hi Shiroh

Thanks for your wonderful feedback! Denzil is also very happy that you picked him out for his great service and wonderful tips! Denzil has been with us for six months now and is a massive asset for Baraza and our hotel!

I hope we wont have to wait too long before your return?

Best Wishes
Adam
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Hebden Bridge, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014

This is a lovely oasis in downtown Dar, opposite the enormous Julius Nyerere International Convention Centre. The facilities are comfortable and the pool terrific after a long hot day. Above all, the staff - led on my visit by the incomparable Israel - were friendly and very eager to assist at all times. Restaurant good and breakfast fabulous. Highly recommended.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 22 April 2014
Dear Robin H
Thanks for pointing out your reflections on our Oasis! I am so happy that Israel took such good care of you, we will certainly celebrate that.
Looking forward to your next trip to Dar
Best Wishes
Adam
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Nairobi, Kenya
1 review
Reviewed 14 April 2014

Soft bed.....
Great ambiance.....
Excellent food......
They could do with a personalized wake-up call rather than their automated one.
Be ready to pay extra for the complimentary bar since it isn't so complimentary.
Great experience!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PiusMurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 22 April 2014
Hi PiusMurry
Thanks for the feedback and I am delighted that you enjoyed your lay over. I am not sure I understand your comments about the complimentary bar? We don't offer a free bar service as such but we do have a weekly cocktail party on Wednesdays for all our guests - which is totally free! Hope to see you there sometime! Hopefully when we upgrade the telephone system we can get rid of the canned wake up call

Cheers again
Adam
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Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014

No minibar in the room. Disappointing! Roomservice menu choice late in the evening is very limited and slow in delivery. Driver was misinformed about pick-up time upon arrival. Wasted almost 1 hr in getting to the hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Joanbo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 8 April 2014
Dear Johanna B

Thanks for your feedback, I appreciate hearing from our guests who arrive late in the evening, and must apologize for the delayed pick up at the airport. As I noted in our private exchange we will change our pick up protocol to track the flight time in addition to the ETA supplied to us.

Mini Bars are available on request and we will be supplying Mini Bars as a standard shortly when we refurbish our bedrooms.

We do limit the choice on our late night dining options in line with the low demand for such service, however our kitchen is very happy to prepare 'off menu' items and I am sorry that this option was not pointed out to you by our Night Team.

Once again thanks for your useful feedback
Best Wishes
Adam
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Kitchener, Canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 April 2014

Stayed in this hotel twice, coming and going from Tanzania approx 6 weeks apart. Room was spacious and nice. The restaurant and bar area are comfy and relaxing. Was able to make a day trip on the second visit as I had early morning flight the following day. Staff are welcoming and helpful. Book it, you'll be pleased you did.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Morgan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review, 8 April 2014
Hey Morgan M

We really appreciate your feedback and endorsement, it means a lot to us. I hope it wont be too long before we are able to have you back for some more!
Best Wishes
Adam
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Additional Information about Southern Sun Dar es Salaam

Property: Southern Sun Dar es Salaam
Address: 1 Garden Avenue | PO Box 80022, Dar es Salaam, Tanzania (Formerly Holiday Inn)
Phone Number:
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Dar es Salaam
#2 Luxury Hotel in Dar es Salaam
#3 Business Hotel in Dar es Salaam
#5 Romantic Hotel in Dar es Salaam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun Dar es Salaam 4*
Number of rooms: 152
Official Description (provided by the hotel):
Southern Sun Dar-Es-Salaam offers the best of all worlds with excellent facilities and within walking distance of the city centre. It is situated in a quiet part of town, close to the sea, next door to the Botanical Gardens and numerous diplomatic missions. The Hotel was recently awarded Silver status by the Heritage Environmental rating program in recognition of our commitment to reducing the Hotels environmental impact. A free Wi-Fi service is offered throughout the building. ... more   less 
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Also Known As:
Southern Sun Dar Es Salaam Hotel Dar Es Salaam
Holiday Inn Dar Es Salaam

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