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“Great hotel with amazing view and outstanding service”
Review of New Africa Hotel

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New Africa Hotel
Ranked #19 of 98 Hotels in Dar es Salaam
Reviewed 19 July 2010

Everytime I come to Dar Es Salaam, I only stay at New Africa hotel over Movenpick and Kiliminjaro due to the outstanding service by the hotel staff who always have a smile on there face and make you feel comfortable. On numerous occassions the staff has gone beyond the call of duty and out of there way to make sure that I am comfortable and get what I need. The views facing the seaport are amazing and the hotel has two resturants which serve really good food and the best thai food in TZ. At times the rest. can be busy to reservations are a good call but either way the wait is worth it. MY kudos to the management for running such a good operation. Every staff member right from front desk to room service deserves a praise.

  • Stayed: July 2010, travelled on business
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Thank sah4x4ara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShankerN, General Manager at New Africa Hotel, responded to this reviewResponded 20 July 2010

Thank you for the lovely review of the hotel. It is very heartening to note your comments on the services of the hotel. I shall share the same with the team. I am sure that they will be ethused with such feedback and be motivated to do strive harder. Looking forward to hosting your next vist at the hotel.

Regards,
Shanker Narayan,
General Manager & Drirector.

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356 - 362 of 424 reviews

Reviewed 15 June 2010

We stayed in two rooms at this hotel, 2 adults in a twin and myself and 1 year old in another. There was a reliable transfer from the airport and it is 5-10 minutes walk from the ferry so very convenient to arrange our ferry tickets the next day. The staff and service were excellent, friendly and helpful. Very smart. They arranged for a cot for my child - however note that the safety standards are different, she could almost squeeze through the wide bars. We slept well although I would not stay opposite the church side of the hotel again as we were woken by very loud singing at 7a.m. which went on for an hour or so. Lovely but i needed more rest after a 20 hour journey there!!! We returned for an evening meal on our last day after spending our holiday in Zanzibar and were welcomed, they looked after our luggage and it gave us somewhere safe and comfortable to spend a few hours in Dar before travelling to the airport. I would stay there again.

  • Stayed: June 2010, travelled with family
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Thank MumnTot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShankerDaresSalaam, General Manager at New Africa Hotel, responded to this reviewResponded 30 June 2010

At the outset I would like to thank you for the lovely review. I shall share the same with the team. I am sure it will be a great source of motivation for them. Your comments on the baby cot have been noted. We shall do the needful to ensure that the same is fixed. Thank you once again from the New Africa team.

Regards,
Shanker Narayan
General Manager & Director

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Reviewed 28 March 2010

TNAZANIA TOUR'S BEST PART was a brief stay at this Hotel. It has wonderful management as it doesn't allow one to feel at typical 'hotel' but one is absolutely at home. Its layout is so easy to go around, it has excellent secretarial services on asking and not at any cost.Atleast to us ,the memeber of trade delgations, they didn't chrge anything extra --I was wondering ifthisis extended togroup being booked by India Mission at Tanzania. even if i take out these privleges[?], it was good on all accounts, food was great,,Africa have typicalmango, i believe all year round butI then told them what Indian Mnagos are like and he came up with some such sfot variety ,close to Indian Mango. Hospitalitymanagement must do a case study of this hotel as what motivates the staff who are so dedicated.

Stayed: February 2008, travelled on business
Thank vikal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShankerDaresSalaam, General Manager at New Africa Hotel, responded to this reviewResponded 30 June 2010

At the outset I would like to thank you for your review of the hotel. I am glad that you enjoyed our hospitality as did many others who were part of the trade delegation. I shall share your compliments with the team. Feedback such as yours keeps the team motivated and smiling. I am glad that you liked the service at the restaurant as well as the mangoes that were sourced for you. Looking forward to hosting your future stay at the hotel.

Warm regards,

Shanker Narayan
General Manager & Director

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Reviewed 27 January 2010

The hotel with embrace you from moment of reception. Two average good restaurants await and the room service includes international cuisine (not bad!).

Stayed: December 2009, travelled on business
Thank eu_Alexandrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShankerDaresSalaam, General Manager at New Africa Hotel, responded to this reviewResponded 30 June 2010

At the outset I would like to thank you for your review. I am glad that you liked the hotel and the services. I shall share your compliments with the food and beverage team. I am sure that they will be thrilled to know that you liked the cuisine and choice of dishes. Thank you once again.

Warm regards,
Shanker Narayan
General Manager & Director

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Reviewed 6 December 2009

Well furnished and maintained rooms.. Close to the church.. The Bandari grill is a very nice hotel with a variety of items for Breakfast including some cute South indian varieties.. Very tasty. The thai restaurant in the top floor is an exquisite place to eat and look at the sunset and port in the night lights.. Very beautiful.. As such Tanzania is a gifted country with lots of loving people..

I hope they also organise Safari visits to Serengeti..
Zanzibar is also close where you will love staying leisurely..

  • Stayed: June 2009, travelled on business
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Thank Aravindh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddharth C, General Manager at New Africa Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for this review and i look forward to seeing you at New Africa again. We have taken note of your feedback and will improve immediately.

You can email me your booking queries at Gm@newafricahotel.com

Kind Regards,
Siddharth Chaudhry

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Reviewed 29 November 2009

New Africa Hotel is a very good hotel both for stay, choice of food, and location in the city. The services are perfect and the choice of cuisine available in the hotel is amazing, especially the spread at the breakfast in the mornings and the thai restaurant in the evenings.

Adding to this, it houses one of the famous casinos in Africa.

Stayed: May 2009, travelled on business
Thank venky4none
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddharth C, General Manager at New Africa Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for this review and i look forward to seeing you at New Africa again. We have taken note of your feedback and will improve immediately.

You can email me your booking queries at Gm@newafricahotel.com

Kind Regards,
Siddharth Chaudhry

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Reviewed 3 November 2009

I do not need much, but the New Africa Hotel did seriously not meet my level of satisfaction. Main point was the room and the reseption desk service.
Room smelled of tobacco and ventilation was terrible as the airco did not really blow that much clean air into the room. Windows were hermetically sealed.
The service at reception lost its friendliness from the moment I stepped into the front door... They never foud it again.
For U$ 160 per room per night, they surely could include complemetary internet...
The sports bar was a good place. Quick service and friendly. The F&B manager was very thoughtful of client satisfaction. A true professional imported from India.
Tip: if you book there. Make sure you get a room looking out over the Dar harbour. Besides it being a great view... you will be softly woken around 06.00 hrs by great African singing from the white church below... A true experience...

  • Stayed: May 2009, travelled on business
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Thank FlyingDutchman1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siddharth C, General Manager at New Africa Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for this review and i look forward to seeing you at New Africa again. We have taken note of your feedback and will improve immediately. We have fully renovated the hotel now so we request you to please give us another chance to serve you.

You can email me your booking queries at Gm@newafricahotel.com

Kind Regards,
Siddharth Chaudhry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Africa Hotel

Address: Azikiwe St. / Sokoine Dr. | P. O Box 9314, Dar es Salaam, Tanzania
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Casino Hotel in Dar es Salaam
#16 Luxury Hotel in Dar es Salaam
Price Range: £81 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Africa Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel New Africa

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