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Reviewed 20 November 2017

Location is beautiful & food is awesome. We to celebrate our special occasion last Saturday. However, we got tired on reminding staff to bring our requested meal. Waiters needs to be more professional. Reception staff were good.
However, Housekeeping staff needs to understand DND sign meaning. They enters in room even if you put DND on.

Room Tip: Ocean view near resident pool side are better.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sheysha88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard T, General Manager at Hotel White Sands - The Beach Resort, responded to this reviewResponded 30 November 2017

Thank you for this feedback.
Please accept my sincere apologies for any inconvenience caused. I will address this with the relevant department heads. This as you know, is not our Standard of service and we will have it rectified immediately.

I hope to welcome you back to the hotel soon to show you our improvements made.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

spent 2 nights here in October ,2017.check in swift,food was ok with clean rooms.service was ok by Tanzanian standards although could improve.For example ,we ordered meals in rooms and sodas came without opener.we asked for it and got it the following day!

Room Tip: sea view rooms
  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank Munir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard T, General Manager at Hotel White Sands - The Beach Resort, responded to this reviewResponded 30 November 2017

Thank you for the great feedback. I will mention this to the department heads. I hope we can see you back here with us again to show you our improvements.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

We slept at the hotel just for a night so my review might get a mixed response.. Checked in On Saturday and Checked out on Sunday.. Friendly Staff and Clean Rooms.. Dinner Buffet was lovely but Breakfast Buffet was just okay.. Disappointed that the jetty was closed but overall, a decent hotel..
Advice - Reduce your rate!!

Stayed: November 2017, travelled as a couple
Thank Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard T, General Manager at Hotel White Sands - The Beach Resort, responded to this reviewResponded 30 November 2017

Thank you for taking the time to review your stay. The comments are Highly appreciated and will be addressed accordingly. We have the jetty open now everyday too for sun downers and soft music, and hope to see you with us again soon!

Kind Regards,

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Reviewed 10 November 2017

We spent the whole afternoon watching our three grandkids swim in the large crystal clear pool. We had a delicious lunch, took a walk on the beach and took pictures of the gorgeous view. The Indian Ocean is a gorgeous blue and you can see the island in close proximity. In fact, you can walk out of the hotel, just yards to the beach and catch a boat to the island. Beautiful hotel, great service and an awesome place to spend sunny days and gorgeous nights

Stayed: October 2017, travelled with family
Thank jeanner1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard T, General Manager at Hotel White Sands - The Beach Resort, responded to this reviewResponded 30 November 2017

Thank you for this fantastic feedback! We highly appreciate it. We look forward to welcome you back again to the hotel for you to experience more relaxation and beauty of this property.

Kind Regards,

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Reviewed 9 November 2017 via mobile

We had a transfer arranged by the resort from the airport to the hotel, getting in at midnight. We were shown around briefly before heading to our room. The room were simple but nice, patio view of the sea, safe, blow dryer, mosquito net provided. Breakfast included: fruit, pastries, sausage, beans, bacon, omelette etc. Unable to go in the sea as waters edge was filthy, but beach area was nice and several pool areas refreshing. Restaurants well staffed and they tend to you before you are even thinking of using their services. We would stay again.

Stayed: November 2017, travelled as a couple
Thank Janine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard T, General Manager at Hotel White Sands - The Beach Resort, responded to this reviewResponded 30 November 2017

Thank you for taking the time to write us this great feedback. We hope to see you back again in the near future, and looking forward in welcoming you back.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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