We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“where is the service?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ledger Plaza Bahari Beach Hotel
Ranked #24 of 96 Hotels in Dar es Salaam
London, United Kingdom
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“where is the service?”
Reviewed 17 October 2013

Well, after reading all this reviews about this hotel we decided to go and give it a try.... New hotel, 5 stars (no even to Tanzanian standards!!)... let's spend the Sunday.. first at the gate we had no trouble, they didn't charge any money, which is unusual for a day use in beach hotels in Dar. So that was good.. and that was it!!! from the parking to the hotel there is a bit of walk, nobody said anything to us.. we walked by a small reception, empty, we got to the bar, nobody say hi yet... we go to the pool.. same same.. so we finally go to the beach. No one there!!! only one couple at the end.. we waited around 15 minutes until we saw a member of the staff who took around 20 minutes (minimum) to bring us a menu.. them he left before we order.. another 25 minutes for him to get back, so we order drinks (by the way no milkshakes or juices because all blenders are broken.. hahaha true!!) and food (not hungry at all but given the pace of service...) well done, 50 minutes later we received the order. they forgot one sauce, so the waiter went to fetch it and brought it to us... when we finished....by the way, the couple at the end of the beach... they got their order after us and we found out that they had ordered it before.. great!!! all afternoon, not even one manger to be seen, not that we need him/her.. the hotel does!!!!
So, I really don't know where those great comments came from (I have an idea..., and it's not good do that, nothing worst than cheating)...
I don't know how the rooms are.. but the service is TERRIBLE!! wake up!!!!!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank C L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 18 October 2013
Please accept my apologies for any inconvenience caused during your last visit to our Resort.


Your review was communicated through to the whole Team. Actions has been taken to rectify the shortcomings experienced.


We strive to ensure our patrons experience the best visits possible and we fell short of our goal this time.
We do take the complaint seriously and appreciate your valuable comment.
We will review our service procedure especially on the beach side.

Be sure next time when you will visit us you will note the improvements.

We look forward to have you as patron guest.

GUEST RELATIONS MANAGER
LEDGER PLAZA BAHARI BEACH HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

160 reviews from our community

Traveller rating
    65
    52
    20
    14
    9
See reviews for
40
23
7
49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Swedish first
  • Any
English first
Centurion, South Africa
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2013

Healing for the soul...magnificent views of the ocean, own private beach. Staff is friendly, go out of their way to provide great service. Chalets are awesome, and spacious! great vibe.

thanks to Raphael and MJ for stellar service during our stay there!

Room Tip: Sea facing rooms, just 100m away to paradise. A/C suites. If you want peace of mind, fun and goo...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pumla N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 2 July 2014
Dear Valuable guest ,

Many Thanks for the great review which will give us an additional push to move forward.

Hope to see you again among us.

Kind regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
2 reviews
Reviewed 5 September 2013

I stayed at the BBH for a week in August 2013. I rate this hotel the best in Dar es Salaam IMHO. I particularly liked the management of Seth Osumba, who was always friendly, helpful and efficient.

There are 15 or 20 recently renovated 2-storey safari-style bungalows, each with 4 rooms equipped with everything a 5 star hotel should have.. The sea view from1st floor is excellent.

BBH room rates are not low ($250/night) but the comfort is worth it.
The hotel is somewhat distant from the city center (30-40 minutes drive) but that has its own advantages. The beach is never crowded and there is never any disturbance from peddlers or bypassers.

Seth Osumba
Reservation Manager
LEDGER PLAZA BAHARI BEACH
Dar Es Salaam, TANZANIA
Mail. reservations@ledgerplaza-baharibeach.com
Tel. + 255 (22) 5550301
Fax. + 255 (22) 2650306
Siteweb. www.ledgerplaza-baharibeach.com


Sergey Beloshapko
Moscow, Russia

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SergeyB1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 25 September 2013
Hellow Mr sergey!
Thanks for the lovely commenton us, we look forward to host you again at our beautiful hotel resort.

Regards
Guest Relations
Ledger Plaza Bahari Beach hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dares Salaam
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2013

Ledger Plaza Bahari Beach is probably Tanzania's best kept 5 star facility in the heart of Dares Salaam Metropolitan. I had the opportunity to stage the ever first event at this grand venue early this year and guess what.....i nhave never turned back!

Ledger Plaza has the best Management that will ensure your vent and stay will be memorable this team of proffessionals have mastered the art of making you feel at at home whether its a conference,wedding,beach party,meeting,camping name it! The staff are friendly and hardworking,the food is excellent while the charges are way down below the normal high rates else where!

Its simple ,from basket ball,football,beach volley ball,conference facilities,events gardens to the menu and accomodation and security sums it all! Quiet environment for you and team/family to visit ,stay,have your events !

I have staged there the following events and i have been successful!
1.Superstar Kids Festival green fun party (2 times)
2.Glamour Beach Party
3.Twiga cement FAMILY DAY OUT
And more are yet to come! WHY? I alwys get good terms from the Ledger Plaza Bahari beach Hotel that ensure a return on my investment!
I recommend all events organisers and conference organisers and Tourists /visitors to check in at Ledger Plaza Bahari Beach Hotel for the best fun,rates,and holiday moments! Long live Ledger Plaza Bahari Beach Hotel!

Room Tip: If you want a discount and a strategic room,ask for Herbert or Mr. wissem(GM) and you will be sorted...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frost A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 2 July 2014
Dear Valuable guest ,

Many Thanks for the great review which will give us an additional push to move forward.

Hope to see you again among us.

Kind regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2013

My friend and I are currently volunteering in Tanzania and we are staying in a hostel near this hotel, but wanted somewhere to shower and use the pool and have lunch etc. The staff at the ledger plaza couldn't be more welcoming - they let us change money, charge our phones and use their wifi (for a minimal price) We pay 10,000 shillings a day for the pool which is very decent considering how gorgeous the facilities are! The food and drinks are also very reasonable and very very good quality (we had the vegetable pizza and seafood pizza for lunch today for 32,000 and they were delicious) I wish I could stay here!!! The only problem is how slow the service is, ie our shisha took an hour to arrive the other day - however this is very typical of Tanzania, everything is very slow and laid back, so I can't really fault them for that!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caitlinrozario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 2 July 2014
Dear Valuable guest ,

Many Thanks for the great review which will give us an additional push to move forward.

Hope to see you again among us.

Kind regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 August 2013 via mobile

I stayed here in mid August as part of a four day conference. The facilities were very good, and the support staff were always on hand to help. The rooms are very comfortable, and the views amazing. We chose the buffet option for the meals, and there is plenty of good quality food. The service for drinks can be a bit slow, and the Internet is difficult at times (to be expected in Africa!) but this is the best hotel I have stayed in whilst in Dar.

Stayed August 2013, travelled on business
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 2 July 2014
Dear Valuable guest ,

Many Thanks for the great review which will give us an additional push to move forward.

Hope to see you again among us.

Kind regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nairobi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2013

Was surprised to find a such beautiful resort in Dar Essalam.
Spent an amazing weekend : very nice room overlooking the ocean , I like it sport activities tennis , volley ball , gym ..
The service was good , the food was tasteful.
Had a great white party in the pool area , dancing and enjoying drinks.
On Sunday enjoyed the live band around the pool.
Will come back definitely.

Room Tip: Executive room with Jacuzzi is excellent
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Edward D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna S, Guest Relations Manager at Ledger Plaza Bahari Beach Hotel, responded to this review, 2 July 2014
Dear Valuable guest ,

Many Thanks for the great review which will give us an additional push to move forward.

Hope to see you again among us.

Kind regards ,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dar es Salaam hotels
1.5 mi away
Kunduchi Beach Hotel And Resort
Kunduchi Beach Hotel And Resort
#16 of 96 in Dar es Salaam
301 reviews
2.7 mi away
Hotel White Sands - The Beach Resort
3.4 mi away
Ramada Resort Dar es Salaam
Ramada Resort Dar es Salaam
#7 of 96 in Dar es Salaam
318 reviews
Show Prices
Show Prices
Show Prices
6.2 mi away
Mediterraneo Hotel & Restaurant
Mediterraneo Hotel & Restaurant
#12 of 96 in Dar es Salaam
280 reviews
8.0 mi away
Best Western Coral Beach Hotel
Best Western Coral Beach Hotel
#9 of 96 in Dar es Salaam
459 reviews
12.9 mi away
Tanzanite Executive Suites
Tanzanite Executive Suites
#10 of 96 in Dar es Salaam
657 reviews
Show Prices
Show Prices
Show Prices

Been to Ledger Plaza Bahari Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ledger Plaza Bahari Beach Hotel

Property: Ledger Plaza Bahari Beach Hotel
Address: Kunduchi Mtongeni Road, off Old Bagamayo Road, Dar es Salaam, Tanzania
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #24 of 96 Hotels in Dar es Salaam
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Ledger Plaza Bahari Beach Hotel 5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with 5viajes2012 S.L., Expedia, Hotels.com, Booking.com, TripOnline SA, Odigeo, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Ledger Plaza Bahari Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing