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Protea Hotel by Marriott Dar es Salaam Courtyard
Ranked #3 of 95 Hotels in Dar es Salaam
Certificate of Excellence
London, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Lovely hotel”
Reviewed 24 March 2014

Very lovely hotel with huge clean rooms, very friendly and helpful staff, quiet interior, and very good food.
The courtyard and terrace are very tranquil and look out onto the pool and garden, lovely for having a drink in the evenings.
Air conditioning is available in the rooms.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Céline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 25 March 2014
Dear GUEST

Good day, thank you for staying with us and taking time to write this great review. I am glad that we managed to score 100%, we look forward to host you again soon.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar es Salaam/Znz
gm@proteadar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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374 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Trinidad
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 March 2014

Loved this hotel, which feels like an oasis from the busy Dar es Salaam. You feel like you're staying in a treehouse. Would love to stay here again.

PROs:
- beautiful hotel, with beautiful, clean rooms. Lovely wooden 4 poster bed, stained glass lighting, overall cozy, warm atmosphere. Beds are so comfortable.
- Breakfast is amazing with lots of choices, including fresh fruits, teas, cooked foods etc. It's almost like brunch.
- Restaurant has many choices and prices are good
- desk in rooms to work on are big, though chairs could be more "office" like for working
- big business centre for printing, internet etc

CONs:
- would be nice to have international plugs at desk
- wifi poor/non-existent in some rooms (like mine) although in other rooms (my colleagues) it was good enough to even talk on skype.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank dpurpleorange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 24 March 2014
Dear GUEST

Jambo from Protea Hotel Courtyard, thank you for staying with us and taking time to write this detail review. Thank you for listing the pros and cons, really useful for both the management & future GUESTS. I will definitely look into why the WiFi was not working in your room. As you rightly pointed out, we have very stable complimentary internet connectivity almost all over the hotel. We provide two international multi plugs at the working desk in almost all our rooms. You might have been given a room where this was not provided at the time of renovation. We are working on having them fixed in these rooms. Please accept my sincere apologies for any inconvenience caused.

We look forward to host you again.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar es Salaam/Znz
gm@proteadar.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 March 2014

We stayed for just one night before going on safari. The room was very comfortable and very quiet, but we would have appreciated mosquito screens on the windows. The hotel is in a lovely courtyard setting, and sitting in the courtyard in the evening having a quiet drink was very relaxing. The food was good, the service was good and the atmosphere was good. There's not a huge amount to do in the area, but it's perfect just for a stop-over. Very happy to recommend.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaraE29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 24 March 2014
Dear SaraE29

jambo from Protea Hotel Courtyard, thank you for staying with us and taking time to write this review. I am glad to hear that you had a fantastic experience with us and you were satisfied with the food, service and facilities. Thank you for the suggestion regarding mosquito nets for windows, we will look into it. Please accept my sincere apologies for any inconvenience caused.

We look forward to host you again.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar es Salaam/Znz
gm@proteadar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Larchmont, New York
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 20 March 2014

first off-- i need to really apologize for how tardy this review is-- we stayed 2/12-2/14 and i am only just now getting to write this-- given the great lengths the hotel staff and management went to on my behalf--well, i am a bit embarrassed.....and this is a long review-- so apologies again.
On check in the lovely young woman (Fatima...--if i have this spelling wrong or mis remember i hope you will please forgive me) arranged for a better rate and also a late check out for one room as our flight didn't leave until quite late in the day. the hotel was lovely-- the courtyard pool area is lush and inviting. we were tired from a long ride from Pangani and it was late.....The restaurant staff made us feel so welcome and the food was very good (a lot of great Indian choices! ) -- we wanted to go to Zanzibar the next day and the desk arranged tickets for us -- so after a very comfortable night off we went....that is where our story gets more interesting.... on leaving zanzibar i realized i had left my camera behind at a restaurant-- its a nice camera.....and new....with a new lens... and a memory card FULL of pictures of our Kilimanjaro climb, safari and everything else (in fact the whole group we had been with on Kilimanjaro were waiting for these pictures ) i was extremely bummed on the ferry back-- and figured i would no see this camera again (the card was the only thing that mattered at that point......but still) We got back to the hotel and i figured i would try to call the place we were at in Zanzibar (we were there for a drink, it was on the water, we were outside on the street, the camera was left on the back of a chair...
i COULD NOT remember the name of the place we were at! - so ENTER trip advisor.....i searched the restaurant reviews -- found the place .. found their number...called ...and ..... i speak no sawhili and they spoke somewhat limited english......I THINK they have the camera ???(in zanzibar....and i leave the next day) --so off to the front desk where the wonderful Fatima (oh gosh i hope that is correct!) calls the cafe and confirms they have my camera . I go back to my room and then while i am thinking about how i am going to get back there and pick it up and all .....she calls and says i should come down and speak to the manager....the manager, Mr Antony is just a lovely man. seriously-- if all hotels were run by this person i would stay in a hotel all the time.....he is kind hearted (and works with a charity i know to help them offset costs). the protea group has a place in Zanibar and he called to get someone there to contact the place and get my camera and place it with their mail bag that would be delivered via air the next day....and also helped me provide a tip for the wonderful waiter who turned the camera in. that evening we ae at the restaurant and learn that our dinner was comped by Mr Antony-- !!! The next day at lunch mr antony walks into the dining room..with my camera....... I have never had an experience like this at any other place -- the levee of customer service -- of genuine concern and caring , of going the extra mile.....it was extraordinary........ OH! and Arnold ! a bellman (i think?) who did such an awesome job of helping me pack up a truly unpackable sculpture so that it would get home ok...and it did.....
Mr Antony, you have my undying gratitude and you run a wonderful operation..... I have never been so well taken care of...... i am sure you can spend a lot more money and have a bit more flash- but this place is the real deal with service and comfort..... you WILL NOT go wrong staying here.....

Room Tip: top floor (3rd i think?) is really nice....
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 24 March 2014
Dear spinny

Jambo from Your beloved Tanzania and Protea Hotel Courtyard! Thank you for choosing our hotel for your pre and post kili climb, safaris & Zanzibar trip and taking time to write this detailed, glowing review. I have shared this with our TEAM ( especially Fatima and Arnold) and needless to say, they were all happy to hear that those little things they do for our GUESTS - which they consider as part of their jobs - get noticed and are appreciated so much. I think you gave us far too much credit for what we did, you are far too kind. I am humbled and grateful for your compliments and they are of great motivational value for me!

We look forward to host you again soon, have a great week ahead.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar es Salaam/Znz
gm@proteadar.com
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Kigali, Rwanda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2014

From outside doesn't really look great but wait until your first step inside!
Cool and very clean rooms and generally a very relaxing atmosphere!
Great conference facilities as well.
I enjoyed every bit of my stay at the hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 27 February 2014
Dear Francis M

Jambo, thank you for staying with us and writing this great review. I am glad to learn that you had a fantastic stay with us, we look forward to host you again soon.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar/Zanzibar
gm@proteadar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winwick, null, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 February 2014

I've just returned from a four night stay at the Protea Courtyard hotel, having been involved in delivering a workshop. It could not have been improved upon - excellent conference and hotel facilities. The conference room we used (Nelson) was beautifully presented and laid out, and the staff were extremely accommodating in ensuring it was exactly how we wanted it. There was plenty of natural light, and the room was clean and recently decorated. We were provided with tea, coffee, cold drinks and freshly prepared hot and cold snacks which were taken on the spacious balcony. The business centre was charming and was able to accommodate short notice printing requirements with high quality paper. Wifi was mostly very good, and free throughout the hotel. The rooms were also charming as described in many other reviews, and the food was delicious. The most impressive aspect of the hotel from both a personal and business perspective was the wonderful staff. All were genuinely helpful in every area, with always a friendly smile and efficient service. As I commented at checkout, I hope to visit Tanzania again with my family one day, and would certainly make the Courtyard hotel my first port of call. Many thanks to all the staff for making our stay so enjoyable and productive!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 22 February 2014
Dear Clare M

Jambo from Protea Hotel Courtyard. Wow! what a great, detailed and motivating review! While we always pay more attention to GUESTS offering constructive criticisms, reviews like yours are a great boost for our STAFF for whom nothing is too much!

I will definitely share this with the TEAM and thank them for making my job so easy! We look forward to host you and your family soon, ahsante sana, karibu tena!

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar/Znz
gm@proteadar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dendermonde, Belgium
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 January 2014

For our 1 night stop-over at Dar we decided not to go to a typical 'big building hotel' and indeed did find something different at the Protea Courtyard (Ocean Road). This 'colonial look and feel' hotel, just a 20 to 30 mins taxi drive from the airport, matched completely with our expectations : comfortable rooms (refurbished), very friendly and helpful staff, small garden where you can hang out around the pool, very good restaurant (stay for dinner !) with an extensive menu and extreme good service, wifi all over the place, ....
In short : perfect stay. We will for sure return.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pieter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinishAntony, General Manager at Protea Hotel by Marriott Dar es Salaam Courtyard, responded to this review, 15 January 2014
Dear Pieter S

Jambo from Protea Hotel Courtyard. Thank you for staying with us and taking time to share your experience here on TripAdvisor. I sincerely appreciate your kind and motivating words, I will share this with our TEAM. We look forward to host you again.

Thanks and regards,

Dinish Antony
Group General Manager
Protea Hotels - Dar es Salaam/Zanzibar
gm@proteadar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Dar es Salaam Courtyard

Property: Protea Hotel by Marriott Dar es Salaam Courtyard
Address: Seaview Ocean Road, Dar es Salaam 1000, Tanzania (Formerly Protea Hotel Dar es Salaam Courtyard)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Dar es Salaam
#2 Romantic Hotel in Dar es Salaam
#3 Family Hotel in Dar es Salaam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Protea Hotel by Marriott Dar es Salaam Courtyard 3*
Number of rooms: 52
Official Description (provided by the hotel):
Protea Hotel Courtyard offers affordable accommodation in Dar es Salaam, the financial hub of Tanzania. Apart from the friendly and efficient service, along with the high quality facilities, Protea Hotel Courtyard’s location makes it one of the most preferred hotels by both corporate and leisure travellers. This is because the hotel is only 12 kms from the airport, 3 kms from the city centre and 500 metres away from a tranquil, beautiful beach. The hotel offers attractive rates for overnight accommodation to leisure travellers before or after safaris to the famous Serengeti National Park, Ngorongoro Crater, Lake Manyara, Sealous Game Reserve and Zanzibar. All 52 en-suite rooms are built around a beautiful, lush, green courtyard with the view of the pool. They are tastefully decorated and are equipped with all modern amenities including 32 inch LCD TV offering satellite TV channels (DSTV), personal electronic (laptop friendly) safe, mini bar and direct dialling enabled telephones. Free high speed internet is available via WIFI for our hotel residents. Protea Hotel Courtyard offers a wide array of wining and dining facilities, which comprise of Langi Langi – our multi-cuisine restaurant, Open House – 24 hr coffee shop, Jahazi Bar and 24 hour room service. With so many activities in the area, like a swimming pool, golf courses, yachting and a gym; get ready for an action packed holiday. Not to mention the shopping facilities nearby for all those last minute gifts and memorabilia. ... more   less 
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Also Known As:
Courtyard Dar Es Salaam
Dar Es Salaam Courtyard

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