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“Great base to start and end a trip up Kilimanjaro”

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Kilimanjaro Mountain Resort
London
Level 6 Contributor
1,020 reviews
288 hotel reviews
common_n_hotel_reviews_1bd8 578 helpful votes
“Great base to start and end a trip up Kilimanjaro”
Reviewed 31 August 2013

We stayed here for two separate nights as part of a trip up Kilimanjaro.

We were given a warm welcome and the staff helped us take our heavy bags to our room.

The room and en suite bathroom were both large with a balcony overlooking the pool, flat screen TV with English channels, hot powerful shower, a bath, tea and coffee making facilities and comfortable beds. Some of the things in the room like the bed linen and rugs seemed a bit dated but were generally clean.

We had the buffet for dinner on two occasions which was a bit over priced for what it was but was still nice. Breakfast was also alright.

Some staff were amazing very friendly and attentive and eager to help, others were a bit down beat. The hotel seemed to employ a lot more women than men which was refreshing.

The bar area was very cool and had a little fire going as it was cold when we were there. We were celebrating in the bar after summitting Kilimanjaro and were impressed by the patience of the staff with some of our friends who were a bit demanding.

The hotel also offer manicures, pedicures and massages which we would definitely have had if we were staying longer. The laundry service was a bit too expensive for us but there was a walking shoe cleaning service available for $3 which we would have used if we would have known about it.

There is no wi-fi but Internet is available on the hotel's computers although the connection is quite slow.

There are a few treks that you can do to see waterfalls from the hotel and the hotel grounds are quite pretty and well kept.

All in all a good comfortable place to start and end your trek up Kilimanjaro.

We were charged $90 plus tip for a transfer for two people from the hotel to the airport. I'm not sure if this was the hotel price or the tour company's price but either way we thought that this was extortionate as a transfer from Arusha to the hotel which is about 60-90 minutes further had cost us $80.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank eatydrinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
South East England
Level 6 Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 August 2013

Well appointed hotel overseen while we were there by the efficient Margaret who had a special capacity to get things fixed right away, always handy. Rooms were well appointed and we had the fun of appearing in a promo video for the hotel. Food was hot and plentiful but could be a little more adventurous I feel and they would benefit from extending the wine offering maybe.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Orchardsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kigali
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2013

After a hefty day of climbing the Mount Kilimanjaro we liked something to sooth our drained body. Our host Kilimanjaro Mountain hotel seems to have solved it all.

Though drinks seems to be so expensive compared to other Tanzanian Hotels.
The owner should also check on the quality of food served.
It is a perfect place for viewing Mount Kilimanjaro.

  • Stayed May 2013, travelled as a couple
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Helpful?
1 Thank Gregory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 6 Contributor
176 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 August 2013

Stayed here for a night before and after my recent trek up the mountain. Enjoyed my stay and would happily recommend the place - decent rooms, with comfortable beds and the very necessary washing facilities: you will feel filthy when you come down from your climb: I had a bath and a couple of showers!

There's also a great (cheap and quick) laundry service available through reception - I thought my boots were ruined forever, but for $3 I had them back the next morning as good as new.

Friendly and helpful staff, a lovely bar area with a nice range of (cheap) local beers and a chiminea - nice to sit warming your toes and chatting - plus a small gift shop, an internet cafe (very slow connection) and a nice looking pool. The menu for bar food is good too ( I can recommend the burgers, the sweet and sour chicken and the chilli beef) - service can be a little slow, but nothing to worry about. Breakfast is a buffet, and the cooked to order omelettes are recommended.

One tip from our party: don;t bother trying to check in on-line for your return flight - you'll need to queue at the airport anyway.

Do use this hotel: it's a great part of the Kilimanjaro adventure.

Room Tip: Try and get a ground floor room when you get back - your legs will be aching and a room on the third...
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  • Stayed July 2013, travelled with friends
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Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 July 2013

After we finished our successful climb to the summit of Kilimanjaro with Tropical-Ice, we stayed at Kilimanjaro Mountain Resort to re-group and get a much needed hot shower and a much anticipated bed to sleep in before the trip back to the states. Anna and Margaret are so friendly at the front desk and did everything possible to make our one night stay memorable. It was nice to sit in an open air bar for a drink before dinner and relax in front of a fire pit laughing with friends who you spent 6 days being with -- and you know what a fire pit brings? NEW FRIENDS! And before you know it, everyone is sharing stories and enjoying the company of fellow climbers. We were only there for one night, so all I can say is the beef sizzler entree was great!! I definitely picked a winner on the menu. If you don't notice it, I will tell you that there is a patio on the roof. There is no elevator, so you have to climb (yes, CLIMB) six floors up -- but you won't be disappointed in the view!! They have gardens behind the hotel, so there's plenty of "down time" to relax and walk under the trees and view all the flowers. Enjoy!

  • Stayed June 2013, travelled with family
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Helpful?
Thank C I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 May 2013

Travelled here with some friends to climb Kili, having booked the trip through Exodus, we stayed here for one night before the trek and one at the end. Upon arrival we were greeted by the friendly team, rooms were spacious and clean with a nice balcony overlooking the pool. It was overcast so couldn't see Kili.

The open terrace bar in the centre of the hotel was pleasantly furnished and bar staff took drink and food orders albeit they were a little disjointed. As other advisors have stated the food was not good, we snacked in the afternoon and as a group ate in the restaurant in the evening, a very average buffet with several corked bottles of expensive wine- stick to the local beer either tusker or kilimanjaro.

Breakfast was better, omelette station and lots of fruit. The hotel staff checked in luggage and safety deposited passports, jewellery etc for the trek.

However when we returned after the trek, this hotel transformed itself into a palace, having slept in tents for days, the bedrooms were luxurious and running water.....an absolute luxury! However the food continued to disappoint, but the beers tasted great.

In summary, this hotel is perfect for trekking Kili, it's well positioned and the facilities are actually great, the staff were superb, great service with a smile. The food needs significant improvement, our 'stomach engineer' on the trek could teach them a thing or two. It has a spa (great massages) and a pleasant pool. It helped that I was with some dear friends and met some great people. Enjoy

Room Tip: So tired from the flight over from London and the actual trek - I could have slept anywhere
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  • Stayed October 2012, travelled with friends
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Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haywards Heath W. Sussex
Level 6 Contributor
99 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 26 February 2013

The other recent reviews more than adequately describe the hotel and its facilities.

Along with my daughter and two friends we were part of a party of fourteen tackling the Rongai route. The hotel is a great base to start and finish your Kilimanjaro adventure.

Best of all - a hot shower and cheap beer!

  • Stayed February 2013, travelled with friends
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alhowt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kilimanjaro Mountain Resort

Property: Kilimanjaro Mountain Resort
Address: Kilimanjaro National Park, Tanzania
Region: Tanzania > Kilimanjaro Region > Kilimanjaro National Park
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Kilimanjaro National Park
Price Range (Based on Average Rates): ££££
Number of rooms: 42
Also Known As:
Kilimanjaro Mountain Hotel Kilimanjaro National Park

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