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Serengeti Migration Camp
Certificate of Excellence
Reviewed 20 September 2013

From the giraffes stalking the paths to the jungle cats darting through the bar, this is as fine a camp as you're likely to find. Food was good, service was excellent; they had wifi, the setting is spectacular.

  • Stayed: November 2012, travelled as a couple
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Thank cvdwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 September 2013

In every facet of the experience, Serengeti Migration Lodge impressed. It is truly amazing that these luxury camps, with amenities, service, and food as good as anything in the world, can provide this experience in the middle of the african bush.
The food is really first class and they can work around any dietary restriction you have.
As many have mentioned, the wildlife can be a little disturbing at night. Would you rather be in the concrete jungle?! My personal favorite was the Hyrax who kamakazi'ed onto the roof of our tent at 2am. Sounded like a hippo landed on our place. Our friends had the sound of a cape buffalo munching grass all night. This is the full safari experience.

  • Stayed: September 2013, travelled with family
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Thank scphil21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

I cannot get over how all these safari camps and lodges do it. I mean, the roads the materials must travel, not only for construction but for maintenance! To add to that, a luxury camp?! Amazing. The linens and room amenities are something you'd find in some of the best hotel chains or boutique hotels. Excellent linens! The shower was one of the best I've had....and the water was heated by our room's own solar panel and battery. How these camps do it, still amazes me. The food quality and presentation was, again, top of the line. The best was the free happy hour, however. Any shelf drink or house wine was free, came with some tasty, free munchies, and a view that you'll NEVER experience ever again. It's a pity that safaris take you away from your accommodation, as we would have LOVED just to relax here for a day. The pool looked perfect. The common areas, welcoming. The food and drink menu, plentiful and gourmet. And that hippo pool? Sure, we heard them, but it was great! Love that noise!

  • Stayed: August 2013, travelled as a couple
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2  Thank Katy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We felt like we were in a Hemingway novel with the dark wood floors, the proximity to the noisy hippos in the Grumeti River, the heavy furniture and the animal print textiles. Really gorgeous. The term is "glamping" for this glamorous camping experience. Solar heated water tanks so we had a hot shower (with a beautiful dark wood walk-in shower). The king bed was in the middle of the large, canvas-sided tent, facing the doors that opened to the deck and the wilds. Sherry was decanted. Wifi was available in the lobby. The building (each "room" is its own building with beds, showers, sinks and bathroom) has plenty of netted windows or you can cover them. You do have to shine your flashlight and have someone come get you to escort you to the dining area, pool and bar - just to make sure you don't encounter animals along the way. House wine was included in dinner. Pre-dinner appetizers and drinks were brought to us atop the deck bar. The sunset from the bar was terrific.

  • Stayed: August 2013, travelled with friends
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2  Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We arrived in Migration camp after 3 days of safari in the Masai Mara with &Beyond so maybe we were a bit spoiled or used to their 5-star service. The guide that picked us up at the airport we were not a fan of. He was driving way too fast and wasn't even looking for animals. He was the only guide we had that had no binoculars or animal guide in the car. We actually spotted all the animals and he drove so fast that he'd scare the animals as soon as we got closer. We switched guides the next day, Adam and John were both excellent and very knowledgeable. Try to request them if you can! So we were a bit frazzled upon arrival where we were greeted by the friendly staff. The camp itself is very nice and we liked the semi-permanent tents. We were in tent 20 which was far away from the river and close to the staff quarters so you could hear cars coming in and out and some noise from the staff there. We complained about the noise which they did address. I would suggest requesting a tent closer to the river and more in the middle of the camp. I inquired about the walking safari and was told they'd get back to us with a time. Nobody ever came to tell us so finally after a couple of hours I went back up to the main lodge to find out that it started in 30min. Basically we would have missed it because nobody would have told us. We had several things like this happen in migration camp, there was always something missing with the service. You just didn't get anything unless you asked for it. Even drinks in the lobby while we were attempting to use the wi-fi (didn't work that great) weren't offered, we'd have to track someone down to get a drink. These are small things that could be fixed with proper training and better management. We did enjoy seeing the hippos in the river on the walking safari and hearing them at night. We also got to see the giraffe that visits the camp occasionally. Baboons and hyrax are seen frequently throughout the campgrounds. Food was very good and we enjoyed the sunset deck with a fire pit on it. I think if they fixed a few of the service problems it would be worth going back to, otherwise I would just stick to the &Beyond Under Canvas. Also, you have no way of contacting any staff while you are in the cabin. When heading to the main tent at night you were supposed to wave your flashlight around on the deck until someone saw it and sent someone down to escort you there. This was frustrating as sometimes you'd have to wave it for awhile until someone saw it. Also, if we had any requests or questions we'd have to walk all the way back to the main tent. This could easily be solved with every cabin having a walkie talkie or some way to contact the main desk. &Beyond had this and was much more effective. I was sort of surprised with the let down in service here as Elewana's other property, The Manor at Ngorongoro, was excellent.

  • Stayed: August 2013, travelled as a couple
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6  Thank Wests2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

At the end we decided to finish our trip around national parks in North of Serengheti, famous Migration camp.
One and half hour drive from Central Serengheti, right by Grumati river is situated this really luxurious camp.
Manager called it "Glamping" as an abbreviation for Glamorous Camping, and we were completely in line with this word.

Welcome is nice, towels, beer, to the point explanation of the camp, in nice open lobby with comfortable sofas, view over sunset and small swimming pool just in front.

This is kind of "all inclusive", so aperitif was welcomed.

There 20 or so "glamps", scattered around pretty large area, so each of the tents has privacy, own terrace all around the tent.
Don't be surprised, huge tents have got real doors, windows, wooden floor, small office table, bathrooms, hot water powered by sun collectors, huge comfortable beds, bathrobes..... That's what I would call luxury.

Dinner was served inside /outside from set menu with 2 choices. Really delicious food, served with good South African wine, beer, other drinks. Good service, smiling, talkative when asked, managers wandering around, making sure that everything is ok.

Breakfast menu was state of art in terms of naming, I wouldn't believe that you can put some real extra into naming and ingredients for couple of egg based classics. Apart of it some cereals, fruits, yoghurt, fresh bakery. (sunrise is on the other side of the hill, but this would make is too good to be true :-)

Well, so far so good, what was clearly missing was this "little extra" for this kind of luxury lodge and price range. Even if in this case it was probably rather major drawback rather than little extra missing.

But first, our personal experience,
- second day we came after full day Safari (going up to Maasai Mara reserve border to watch Wildebeests migration - btw this was probably the real highlight of our 6 days safari).
after some welcome drink (no wet towels for 2nd day....), they couldn't find keys of our room. searching, at least 5 people involved, manager involved, 20 min and nothing, they told us that they will get soare keys and we were sent to our terrace. Another 15 min of waiting, desperate for shower and some rest, i'm heading back to the reception, crossing some staff, nobody knows anything about our keys. Bumping into manager Ken - He is swearing that he sent someone to our room with spare keys, and saying that it was misunderstanding, we heading down towards our room, on the way learning that spare key are still not found, right after seeing one of our neighbours walking with our key in the hand (rooms 6 & 9.....), clearly someone gave them both keys. Well this could happen, you might say. Yes, but 35 min without solution, without spare key found, and mainly with reaction of Ken - he literally told me "He has taken it, now we solved it" (by "He" was meant poor neighbour) and walked away. Well I wouldn't definitely dare to accuse one of the host (fortunately he didn't hear it)' and I would definitely say. at least "sorry" in such a situation. Well, we didn't hear it.

So this was what I called missing something extra, in this case probably limit of "bad" service, unfortunately which I remember as a highlight of our stay.

I have to mention also 2 other incidents, even if please take it with big reserve, as both were heard (one from our American neighbours 1st morning, 2nd from our driver)

Night-guards
the camp is in the nature, next to the river with hippos, animals can walk through the camp, so we were told that no one should leave tent alone during night without night-guard (flashlight or whistle were the ways to call them anytime) We were told that they double guards by night, so everybody can sleep safely, and in case of any problem, there will be enough of them to accompany guests.
our neighbours told us during breakfast story about their horrible night, they got literally ants invasion in their bed (you 're in the nature, so no pbm over there, it can happen), scarred, bed full of ants they were trying to get some help, flashlight - no reaction, shouting "Hello" in the night - no reaction, no signal on the mobile, finally they decided to walk alone to the reception area finding all the of guards sleeping.
Well, i think for the price you pay for this luxury (and security) this simply cannot happen

Car mechanician
- second day in the morning, our driver gets some issue with gearbox, he asks us to wait. Manager (Ken) coming assuring us that they have good car mechanician over there and he already sent him to help to repair our car and in any case, he can give us "their" car
Fast forward 2 hours later, our driver found us place in the another car with other guests, in the meantime he succeeded to repair the gearbox, we're heading out of our driver, he is really sorry that we missed almost 2 hours, he is apologising every minute, but he is furious at the same time, little by little we get the story, which starts with his "this lodge is expensive, but not good", at the end he tells us full story, this good car mechanician of the lodge was apparently briefed by manager not to help really, so our driver would be obliged to take lodge's tour guide and car (apparently pretty expensive), meaning as a freelancer for our Tour guide, he would be obliged to pay it from his pocket, this cost being apparently more than his profit from 5 days safari with us and only complicity between local guys made that mechanician was telling it to our driver -guide Once again we're not sure that these 2 stories are completely true, but they contributed to this bitter aftertaste from glamping at this pricey Migration camp.

Room Tip: I would recommend rooms 3-6, or simply rooms closer to the river, as view is not spoiled by another...
  • Stayed: August 2013, travelled as a couple
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4  Thank Tequila007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

We stayed here for 3 nights in July 2013 and enjoyed a wonderful stay. The camp is in a great location within the Serengeti and fairly central to many areas within the NP. The entrance to the camp is this great big long walkway over a gorge? and you kind of wonder what's on the other side. We were greeted by the owners of the camp in a very polite and professional manner. We were informed about meal times, where everything is located in the camp and very importantly that the camp is not fenced and you need the guards to bring you up to dinner and take you back to your tent at night (if you could call them tents). You do need to be quite careful I must say as you will end up with hippos, hyraxes and baboons around. I wouldn't leave your doors open for very long with the monkeys about, especially if you have food.

There are quite a number of steps down to the tents and the staff whisked our luggage off and settled us in quite quickly. The tent was very beautiful. Up quite high on stilts with a wooden floor. The tent is very large with a balcony the entire way around it and rocking chairs outside with a small table to just sit and listen and look around. The bathroom is really very stunning but the shower floor we felt was on an angle and made us feel unsteady a few times. The solar hot water needs a little while to sort itself out for a hot shower but hey you are out in the bush and you have to expect it. Just run it for a couple of minutes before you jump in or you will get a fright from the cold water. LOL.

Dinner time is wonderful in the dining tent. Staff extremely attentive, professional and very happy to help at any time. The meals were very fresh and lovely with plenty to eat. We didn't have lunch any of the days we were there as we were out on safari, but I have to say the packed lunches/picnics the staff prepare for you are very glamorous. Proper plates, cutlery, silver containers with salads and everything you could possibly want for. The esky was absolutely full to the brim. The chefs must be up at 3am to pack the lunches for everyone. Its really nice to sit out on the balcony in the dining tent for your dinner at night, but you need to be quick to get a table as everyone seems to come up about 7.30pm. You can't see anything anyway but its a nice experience. Breakfast is also very well done and you get a great selection.

The lounge tent was very nice with beautiful armchairs and couches everywhere to just sit back and chat with fellow "safarians", have a drink, cigarette and just rest with the pool nearby. Believe me the sunsets are remarkable from the lounge tent. You won't want to miss it. There is a separate sundowner deck above the toilets near the pool, but it can be a little cold up there at night.

We had an evening dinner in our tent one night for a change as we were quite tired and hubby had a bit of a cold. That was wonderful, just bumming around in the privacy of our tent and enjoying a wonderful dinner with champagne.

I have to admit we didn't sleep the best here but only because of the wildlife, not the comfort of the place. We had hippos by the tent ALL night long (which I saw quite a few times) which was annoying as they are very noisy. But its amazing to think you're in your tent and just a few feet away from the worlds most dangerous animal. Freaky and exhilerating! Its wonderful listening to the hippo chorus every night, certainly makes quite a boom up the valley. The first night my husband was convinced it was thunder until he saw it for himself.

A truly wonderful place to visit in a great location and it is a very glamorous way of camping. Very well done to the staff and the management of this place, very well run and so pleased we spent the time here. Its everything you expect and more and looks exactly how it does on the website.

  • Stayed: July 2013, travelled as a couple
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4  Thank casula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serengeti Migration Camp

Address: Northern Corridor, Serengeti National Park, Tanzania
Region: Tanzania > Serengeti National Park
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 120 Speciality Lodging in Serengeti National Park
Price Range: £786 - £1,188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Serengeti Migration Camp 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Tucked away in the vast plains, the Serengeti Migration Camp is located at the starting point of one of the world’s great wonders - the Annual Migration. The Serengeti Migration Camp, part of the Elewana Collection of Lodges, Camps and Hotels in Tanzania and Kenya, has been recognized for its exemplary experiences in accommodation, culinary excellence, and game viewing safaris. Travelandleisure, one of the travel industries largest travel trade portals, has conducted a comprehensive poll with its large readership of travel professionals and has subsequently voted the Serengeti Migration Camp the 6th Best Safari Camp in the World and the Tenth Best Hotel in the World. The Migration Camp comprises 20 unexpectedly large elevated canvas pavilions, featuring hardwood floors and luxurious furnishings, and each room has its own private deck with a 180 degree view of the Serengeti. ... more   less 
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Also Known As:
Serengeti Migration Camp Hotel Serengeti National Park

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