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Serengeti Balloon Safari and authentic bush breakfast
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Ways to Experience Serengeti Balloon Safaris
Reviews (1,997)
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Reviewed 9 September 2022 via mobile

The balloon Safari was great from start to finish! We got to see many animals from the basket! Great pilot and very knowledgeable.
The champagne breakfast was outstanding! Food and hospitality were top notch! We will go again!

Date of experience: September 2022
3  Thank Susan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pascalkirigiti, Manager at Serengeti Balloon Safaris, responded to this reviewResponded 9 September 2022

Thank you so much for taking the time to give us a review, it is really appreciated and I am so glad that you had a great time with us. I am also very happy to hear that you will come back and fly with us again.

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Reviewed 5 September 2022

JP and his team were amazing. The entire experience from start to finish is first class. Highly recommend it.

Date of experience: August 2022
4  Thank adelmF2925TM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pascalkirigiti, Manager at Serengeti Balloon Safaris, responded to this reviewResponded 5 September 2022

Thank you for having the time to review us and we would love to fly you over Serengeti again soon. Well done to JP and the team for giving you an extraordinary experience .

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Reviewed 5 September 2022 via mobile

What an amazing morning - a honeymoon highlight! The balloon ride itself was an incredible experience, topped off by champagne and a full English breakfast in the bush. The service, flight, staff and pilot were fantastic. 100% recommend!

Date of experience: September 2022
5  Thank abbyvella
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pascalkirigiti, Manager at Serengeti Balloon Safaris, responded to this reviewResponded 5 September 2022

Thank you so much for your review! It is always wonderful for our whole team to hear such excellent feedback, we are very happy to hear that this was the highlight of your honeymoon. Thank you for your recommendation!!

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Reviewed 1 September 2022 via mobile

Great ride over Mara River ! Saw lots of crocs up close :) hippos, zebras, lion and more
Super pilot made us feel very safe.
Fantastic champagne breakfast with a beautiful setting !

Date of experience: August 2022
5  Thank Induhm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pascalkirigiti, Manager at Serengeti Balloon Safaris, responded to this reviewResponded 1 September 2022

Thank you for such a great review, it is much appreciated. I am delighted to hear about what a fabulous experience you had with our super dedicated team who strive to make every moment spent with us memorable.

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Reviewed 30 August 2022

We were in the only balloon that was barely off the ground while others soared high. Also, they take pictures, and CLAIM they will email you. But they do not. They ignore your email from their site and contact from your travel partner who booked it.

Also, they set up table for oyu to buy postcards, t-shirts at the end. I bought a postcard and they man refused to give me my change back saying he had no change. So I ended up paying almost twice the amount for a postcard.

Upsetting after paying $600.

Date of experience: August 2022
2  Thank orininal-travelgal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pascalkirigiti, Manager at Serengeti Balloon Safaris, responded to this reviewResponded 6 September 2022

I am so sorry that we did not meet your expectations on this flight. Our pilots will always try to mix some low flying with some high flying on each flight unless the winds aloft are too strong to allow high flying without shortening the flight time. This is because higher speeds make us reach the end of the safest landing areas quicker and we like to fly for an hour or so. On the day of your flight the wind speeds were a little higher than normal. I am sorry that your pilot didn't explain this adequately to you, he should have done.

We apologize that you didn’t receive your flight photos on time, we must have misspelled your email on the mailout that day, I hope that you’ve received them now and find some that you like, we had sent them through your agent at Intrepid. We should have been able to give you back your change after purchasing the postcard. I am sorry that this did not happen and I have been intouch with our staff to ensure we always have change for our guests purchases.

Please do get in touch with us as I would like to hear more about your feedback, so that we can address it better.

We are truly upset that we weren’t able to give you a wonderful experience of a lifetime so should you come back to Tanzania, we would love to give you a complimentary flight to have a second chance


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