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“AVOID THE SPA!!!”
Review of Villa Didon

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Villa Didon
Ranked #1 of 1 Hotels in Carthage
Certificate of Excellence
Geneva
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“AVOID THE SPA!!!”
Reviewed 11 August 2009

OMG... we just had the worst SPA ever... we wanted to do the hammam + Massage... at the hammam we were scrubbed with soap that is basically a liquid hand soap refill for toilets. Then we had to wait for 30 minutes lying on a bed before the massage... a lady came a decided to perfume the SPA with... a toilet spray! ... we finally decided not to have the massage... avoid avoid avoid!!!

  • Stayed July 2009, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank xaxounet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
home
1 review
Reviewed 6 May 2009

Hi,

I choose this hotel because it's rooms, location and services. the Jacuzzi is not working in the jounir suit i got , tea and coffee always cold and the most important thing that i cannot sleep untill the last bar is closed because while am in bed i can hear every thing happens down which wasn't excepected at all as a 5 stars hotel. i spend lovely time in the morning at the spa and suffer ALL NIGHT.

Noura

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nouras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 November 2007

First the positives. The location is fantastic and all the rooms have amazing views over the punic ports from the lovely balconies. The suites are huge, there is a great hammam downstairs, the beds are comfy and there is a bit of a wow factor.

However.... once the wow has worn off you notice the cracks both physical and in the quality of service.

The finish on the rooms is not as good as it could be, which is a shame as a lot of money has been spent here and with slightly better workmanship it would be better.

The in-room bath area at the end of the bed is interesting. It is a nice idea, but it would help if the shower worked properly and did not flood the room. It would also be good if the bath could drain, or you could get hot water out of the taps in the sink.

Other minor annoyances included the bizarre stocking of the mini-bar, the inability to provide any glasses in the room, the impossible complexity of controlling the temperature in your room and the strange automatic time-controlled, motion sensitive lighting.

The main probelm was the service. You were not made to feel like a guest at a hotel but an annoyance getting in the way of running one of Tunis's top restaurant/bars downstairs. It was almost as though they had forgotten there were rooms attached.
Whilst the restaurant was nice, it is dramatically overpriced compared to other equally good eateries nearby and is no longer part of the Alain Ducasse stable.

The bar staff were entertainingly incompetent and full of their own self-importance, which was surprising given the very limited range of drink available. We also spotted them pouring left overs from drinks back into the bottles! On most nights all the seating in the bar is reserved for private parties meaning that guests have no where to sit anywhere in the hotel other than their rooms, given that the bar also serves as lounge and reception.

Unfortunately you could hear the noise all night from your room.

All the makings of a very nice hotel are here - it just needs some professional hotel management and staff.

  • Liked — Views of the punic ports
  • Disliked — obnoxious bar staff
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank Lawrence232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wollongong australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 May 2007

The hotel is very modern ie the bath and shower are in the middle of the living area of your room , the view from your balcony over the sea and the modern Carthage could not be bettered , however some staff suffer from a superiority complex and think You are a nuisance , the dining room saff and the bar staff are great , the restaurant is overpriced , but if you can afford it this is a great place to stay .

  • Liked — location
  • Disliked — stuffiness of some staff
  • Stayed May 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aussiebrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 January 2007

The location is great, the building is beautiful (if in need of maintenance) and the rooms are very tasteful. Still, Villa Didon was my worst hotel experience ever. It is a hotel, but also -- and more importantly -- a playground for the young generation of the local elite. After dinner, we saw that the lounge and bar started filling up with people. We are around 30, and don't mind nightlife, but did mind the pounding disco music that made our bed shake on the top floor. It was impossible to sleep, and it did not seem to be ending. At 02:30 we were out of patience. We had, after all paid a lot of money for a place to sleep. When we called the reception, their reply was "are you connected with the director?". We were not, and then it apparently didn't matter that we were paying guests. After going down to the reception to complain, we eventually gave up, packed our bags and left the hotel at 03:00 to look for a place to sleep. It is the first time ever that I have left a hotel because it was unbearable, and this is a very expensive place where you'd expect something else.

  • Stayed September 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
18 Thank JorgenNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
Reviewed 12 November 2006

Villa Didon is truly a 5-star hotel. We spent part of our honeymoon there and could not have been more pleased.

We were greeted at check-in with a complimentary drink, and fresh rose petals strewn throughout our room. The rooms are enormous, done in cool marble, with the most modern fixtures and lights imaginable. The enclosed glass shower and jacuzzi tub are elevated on a marble slab, and the sinks and shower drains are reminiscent of Roman-style aqueducts. An enormous balcony presents breathtaking views of Carthage and the Gulf of Tunis.

Everything in the room, and the hotel, is ultra-modern; the hotel was completely remodeled and updated in 2004. Room doors automatically slide open when you insert your microchip-embedded plastic key. The sliding glass door and picture windows have -two- electric blinds - - one acts as a screen, the other a complete blackout curtain. Rooms have fancy electronic safes, flat-screen TVs (with at least one channel in English), and a small refrigerator stocked with a mini-bar (but you can use the refrigerator to store things purchased at the nearby grocery store).

The hotel lobby and lounge are super chic. The outside portion of the lounge is fabulous. The restaurant is large, quite good, and has wonderful views. There is a new, lovely hammam and relaxation center in the basement.

The service is impeccable. You will not open your own door as long as you stay. The entire staff speaks English and is helpful with directions, suggestions, and taxis. The hotel sits in a very well-to-do section of Carthage (next to the Carthage museum), and it's perfectly safe to walk. The Tunis TGV train runs right through Carthage, connecting Tunis and Carthage every few minutes (or you can take one of the many, many cheap taxis). Sidi Bou Said is a short, cheap taxi ride away.

Villa Didon is not inexpensive, and the food, in particular, certainly costs more than at other Tunis hotels. The bar, while very well stocked, is not cheap. Rooms are expensive by Tunisian standards, but for what you get, are a very good deal by Western standards.

Tunisia itself is a fascinating country with a well-developed tourist infrastructure. It is peaceful and perfectly safe and welcoming for westerners, including Americans. Villa Didon must be one of Tunisia's best hotels; it's certainly one of the nicest hotels I've visited anywhere in the world.

  • Liked — style and sophistication
  • Disliked — expensive (but good) food/drinks
  • Tips/Secrets — ask for special packages; visit Dougga
  • Stayed October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank radio71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 April 2006

Armed with 2 emails from the hotel "confirming definitely" that my room was booked and having provided credit card details, you can imagine my surprise when I arrived with my partner after an international flight to be told there was no room as I had booked. Despite never mentioning this in prior communication by email, on the phone or on their website, the hotel's management said that I had failed to reply to an email sent just 2 days before my arrival so they were unable to honour my booking.

They 'kindly' offered me a room for one night but on the second I had to make alternative arrangements with no help offered. Incensed, I refused and only after 2 hours of arguments (they could see no problem with what they had done) did the management reveal they had had a block booking of 5 rooms when I was to stay.

Clearly they had decided to send out the last minute 'confirmatory' email in the hope I wouldn't reply freeing up the room. I find such a practice absolutely unacceptable in a hotel which purports to be amongst Tunisia's best and which charges such high prices for their rooms even by international standards. Only after threatening legal action and adverse publicity did the hotel back down.

The moral is be warned! - your room may not be available here even if the hotel confirms it to you in writing.

  • Stayed April 2006
    • Value
    • Service
Helpful?
28 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Didon

Property: Villa Didon
Address: Rue Mendes France, Carthage 2016, Tunisia
Region: Tunisia > Tunis Governorate > Carthage
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Carthage
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Villa Didon 5*
Number of rooms: 10
Official Description (provided by the hotel):
Experience The Ancient Magic And Modern Luxury Of Tunisia. Antiquity and modern times converge in perfect symbiosis at Villa Didon, an exceptional luxury hotel of exquisite design, boutique sensibility and a truly magical setting. Surrounding ruins of ancient Carthage embrace the Punic Port, where Queen Didon disembarked to found this world-renowned ancient city on the coast of Tunisia. Rejuvenate in one of 10 luxurious and superbly appointed guestrooms, boasting unparalleled views of the shimmering Mediterranean. For the epitome of relaxation, enjoy a soothing and therapeutic massage in the spa. ... more   less 
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Also Known As:
Villa Didon Hotel Carthage
Didon Hotel Carthage

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