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“Four stars .. minus two!” 3 of 5 bubbles
Review of Tunis Grand Hotel

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Tunis Grand Hotel
Ranked #18 of 54 Hotels in Tunis
Paris, France
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Four stars .. minus two!”
3 of 5 bubbles Reviewed 18 September 2013

Was there back in early 2012, pretty “interesting” staying; the hotel has a pretentious set up and appearance, but they need to work a lot on the actual contents; wifi never worked in 3 days, and the constant explanation was “it’s a temporary problem”, the room had no toilet paper, and no hanger in the closet (!), we asked to have a few hangers and we got back .. one!!! Nevertheless the personnel was more or less courteous, but the four stars are really optimistic!

  • Stayed October 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Роберто Т
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
    15
    34
    29
    5
    5
See reviews for
6
4
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59
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 13 July 2013

Good hotel for a stay in Tunis. Rooms are spacious and comfortable. Matresses are terrible and are not more than a thick foam mat. Set up of the hotel is nice and the restaurant good. However the coice of food is limited and after two or three days you run out of options. Service is inconsistent. The business facilities are functional and as dull as in most other hotels. They seem to have a lot of fuctions in their main hall which can be a interesting but turn the lobby into a busy hall. The internet is reliable and free which is not ususal in this part of the world.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Marahari222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casablanca, Morocco
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 9 July 2013

I stayed at this hotel as I was attending a conference.
I got a very large room with view on the pool. Had my own living room.

The staff is very courteous and checking in is great. They know how to make you comfortable.

Watchout for the room keys as they get demagnetized when put close to your phone. I had to go to the reception 3 times to reactivate my key because it wouldn't open the door.

The food is OK, not the greatest. Wifi is not very good.

Room Tip: Pick the room at the Mezzanine, there are only 2 rooms in this floor and nobody around, it feels lik...
See more room tips
  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Houda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adare, Ireland
Level Contributor
90 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 19 May 2013

Overall this hotel is okay. It's not a 5 star by any reckoning. The rooms are big, but dark and worn. The bathroom is okay except for the shower which went from hot to cold every 5 seconds. Wifi was very poor in the evening but improved in the early morning.

Breakfast was nice by the pool. If you like omelettes or crepe's they will make them fresh for you. However, the buffet is not worth looking at.

Staff were friendly and relatively efficient. Pricing is about right at 80 euro per night.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chimemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austria
Level Contributor
230 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 5 May 2013

Big rooms, big bathrooms, breakfast ok. I did not try the restaurant, but in such Hotels I would never do. Better go to the Astragale in Tunis. I would go again on a business trip. Near to Airport and duento sound tight windows a good rest at night.

Stayed May 2013, travelled on business
Helpful?
1 Thank Abusultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
233 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 24 February 2013

The hotel offers good value for money with decent breakfast & restaurant but am extremely disppointed with free internet service which is free because it does not exist even when you complain about it. During my 4 nights stay. I was able to connect to wifi for 15 minutes & lan connection did not even work. Otherwise the rooms are okay with a good amount of space & the food in tghe hotel is alos good.

  • Stayed February 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Marvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 8 February 2013

The rooms in this hotel are pleasant, particularly the bathrooms (fully up to date, marble tiles, etc). The staff at the front desk are quite helpful, although they sometimes give the (nonverbal) impression that responding to a query is quite a lot of work. However, the restaurant is disappointing. I found the breakfast buffet a bit dreary -- tinned fruits, questionable cold meats. One can order an omelette, which is made to order but served folded carelessly with not even a bit of garnish. I had the lunch buffet twice -- a good deal better. A dinner à la carte was really sub-standard. This hotel displays five stars everywhere. It needs to shake up the restaurant to merit that rating (whoever provides it...).
Note, too, that the hotel is a certain distance from the centre. There are few services (e.g. cafés, restaurants) in the area around the hotel.

  • Stayed February 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LeslieMTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tunis Grand Hotel

Property: Tunis Grand Hotel
Address: Avenue Monastir, El Menzah VII, Ariana, Tunis 1030, Tunisia
Region: Tunisia > Tunis Governorate > Tunis
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 54 Hotels in Tunis
Price Range (Based on Average Rates): £
Hotel Class:5 star — Tunis Grand Hotel 5*
Number of rooms: 63
Official Description (provided by the hotel):
Our hotel, shiny new, is located at 10 minutes from the Tunis Carthage airport.Tunis Grand hotel is near the new economic centre of Tunis, commercial galleries, healthy and beauty centerOur 63 rooms and suites, designed to combine a refined style and comfort, offering a panoramic view of the crested city of Tunis and its surroundings Our meeting room, the biggest of the capital, with a capacity of 1500 people, equipped with ultra modern audio visual equipment. ... more   less 
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