This lovely old hotel in a narrow street was one of the hits of our travels in Tunisia. The staff are friendly but as another reviewer has said, a little French goes a long way. Having said that, when I rang to check they had rooms, the receptionist's English was very good. They don't take online bookings and aren't even that keen on taking phone bookings, just said "call back when you are closer to Tunis". But it worked out fine and we enjoyed our stay. The hotel has an old colonial charm, with a lovely central courtyard garden. Our rooms had balconies overlooking the garden and were spotlessly clean. The croissants and coffee at breakfast were amazing. There was free wifi and reception can explain to you where the laundromat is. It is near the bazaar and other attractions. I would feel comfortable staying here as a solo woman traveller.