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“Decent clean hotel with very friendly and helpful staff”
Review of Novotel Mohamed V

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Novotel Mohamed V
Ranked #4 of 55 Hotels in Tunis
Reviewed 14 February 2014

Clean rooms, friendly and helpful staff. Buffet style restaurant which looked nice but didn't try. The snack menu is decent however with a very nice meat plate which I shared with a friend and we still didn't manage to finish it all. The pool area on the 8th floor is nice if the weather is good with good views across the city. The location is excellent for the business area and also walking distance (about a mile) to the Medina. The bar prices are high, however you are given a variety of nibbles every time you order a drink which is nice. Free wifi is available throughout the hotel, and it's fairly quick. I would stay here again if I was ever in Tunis again.

  • Stayed: February 2014, travelled on business
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Thank justlovemyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Benzarti, Director Of Sales and Marketing at Novotel Mohamed V, responded to this reviewResponded 8 April 2014
Google Translation

Cher Client,

Suite à votre séjour au Novotel Tunis Mohamed V, nous tenons à vous remercier d’avoir eu l’amabilité de consacrer un peu de votre temps pour poster vos commentaires sur TripAdvisor.

L’hôtel Novotel est désireux de vous offrir la meilleure qualité de service et par conséquent, votre avis est précieux.

Au plaisir de vous recevoir une nouvelle fois au Novotel Tunis Mohamed v, Veuillez agréer Monsieur, l’expression de nos sentiments les meilleurs.

Cordialement,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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71 - 77 of 353 reviews

Reviewed 13 February 2014

I was staying here for a business trip.
The hotel is bright and modern and well situated for the African Development Bank. And approx 30 minutes walk or 5 dinar taxi to the Medina area.
The hotel staff are very friendly and helpful. There is a small bar area that serves drinks and snacks and a restaurant.
The rooms are light and airy, with sofa, work area, and safe. There are hairdryers but no iron.
Decor is fresh and modern but the finish on some of the fittings is a bit ropey - loose handrails in the shower and loose door handles on the bathroom door for example.
I didn't use the spa or gym, but it looked very nice - albeit small.
There is a lovely roof terrace with seating and a small pool. Very pretty and good views across the city.
A decent reliable hotel for those staying away on business.

  • Stayed: February 2014
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Thank Emma V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Benzarti, Director of Sales And Marketing at Novotel Mohamed V, responded to this reviewResponded 8 April 2014
Google Translation

Cher Client,

Suite à votre séjour au Novotel Tunis Mohamed V, nous tenons à vous remercier d’avoir eu l’amabilité de consacrer un peu de votre temps pour poster vos commentaires sur TripAdvisor.

L’hôtel Novotel est désireux de vous offrir la meilleure qualité de service et par conséquent, votre avis est précieux.

Au plaisir de vous recevoir une nouvelle fois au Novotel Tunis Mohamed v, Veuillez agréer Monsieur, l’expression de nos sentiments les meilleurs.

Cordialement,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

I spent a month at the Novotel while working nearby and was largely satisfied. Service was excellent, the room clean and modern and the restaurant produced tasty but quite heavy food; a greater selection of healthy lighter options would be welcome.

My only complaint about this hotel is its practice of using the fire exits to store furniture and other items. As a very frequent traveler, I always ensure I can easily escape in an emergency. When I arrived at the hotel, I checked the exits and found they were blocked. I complained several times throughout my stay but the blockage remained, as my photos demonstrate.

This is unacceptable and management should address it immediately.

If you are planning to stay at this hotel, you should also plan how you would get out in a hurry if you have to. It may not be easy.

  • Stayed: November 2013, travelled on business
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Thank Szymanowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Benzarti, Director of Sales at Novotel Mohamed V, responded to this reviewResponded 9 April 2014

Dear guest,

Thank you for taking the time to tell us about your experience at the Novotel Tunis Mohamed V.

We very much appreciate your positive comments regarding your stay at the Novotel Tunis Mohamed V.

Regarding the fire exit, please allow us to express our sincerest apologies and rest assured that we taked the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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Reviewed 2 February 2014 via mobile

I have just spent 4 nights at this hotel. From the moment I stepped in to the moment I checked out I found the service impeccable. Food was varied and tasty, no request was too much and every member of staff dealt with me very well. Rooms are just right, clean, contemporary, furnished well. Free wifi which was fab, I was able to connect all 4 of my devices! Added bonus is that the hotel is not far from the hotel. I would recommend

  • Stayed: January 2014
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Thank Afshan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Benzarti, Director of Sales at Novotel Mohamed V, responded to this reviewResponded 24 April 2014
Google Translation

Cher Client,
Nous vous remercions d'avoir pris le temps de nous décrire vos impressions sur notre hôtel. Nous sommes heureux que vous avez eu un séjour agréable.
Des témoignages chaleureux comme les vôtres sont nos meilleures récompenses : un grand merci à vous.
A très bientôt chez Novotel Tunis Mohamed V

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Reviewed 4 January 2014

Very nice hotel with high level of service. The staff organised tours for us and a doctor when a member of the party was ill. Would visit again and recommend to others. The rooftop pool and bar is great too

Stayed: December 2013, travelled with friends
1  Thank TheTotalTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H_Benzarti, Director of Sales at Novotel Mohamed V, responded to this reviewResponded 24 April 2014

Dear guest,

Thank you for taking the time to tell us about your experience at the Novotel Tunis Mohamed V
We very much appreciate your positive comments so we have shared yours with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
We look forward to welcoming you again at Novotel.

Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Koshiki2013
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 November 2013

All over a very good place to stay at.Nice and clean rooms,close to the city centre.Facilities and the service are quite good too.Very nice pool area on the roof.Just the bar prices are over the top.If you need a taxi,do not ask the reception to book you one,as you would have to pay about 6 times as much more as the real fare.Just walk outside the hotel and flag one down.

  • Stayed: October 2013, travelled with family
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2  Thank Asta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Mohamed V

Address: 44 Avenue Mohamed V, Tunis 1002, Tunisia
Phone Number:
Region: Tunisia > Tunis Governorate > Tunis
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 55 Hotels in Tunis
Price Range: £76 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Mohamed V 4*
Number of rooms: 126
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