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“Back at the Bronte After 40 Years”
Review of Bronte Hotel

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Bronte Hotel
Ranked #1 of 14 Hotels in Harare
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Back at the Bronte After 40 Years”
Reviewed 28 February 2014

It was my first return visit to the Bronte Hotel in Harare after 40 years. It has been superbly renovated without losing any of its charm. In a garden city this is a garden hotel and despite the fact that many travellers now stay at "lodges" in the suburbs the Bronte is close to the main business district so very convenient for the government estate. Service is impeccable and comfort assured. There are cosy sitting areas inside and out where you can do business. Good work Bronte.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnnyMagnificent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 3 March 2014
Dear JohnnyMagnifecent

Thank you for your wonderful review and recommendation. We are so glad that you found our recently renovated rooms to your satisfaction, our location convenient, gardens and service impeccable.

We look forward to your next visit!

Regards

Bronte Team
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420 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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English first
Fairfax, Virginia
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 February 2014 via mobile

Relaxing, enjoyable setting from another era . Staff are curious and friendly. Food is fine. Prices are reasonable. Rooms are facilities are clean. Wifi works well. Physical plant needs some upgrading and better maintenance. Only complaints are shower head was stingy with water and a small fridge in room would be a big plus on warm days and nights. I recommend Bronte and give it a 3 plus.

Stayed February 2014, travelled on business
Helpful?
Thank 20Bruno13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 19 February 2014
Dear 20Bruno13

Thank you for your positive review highlighting our relaxing and enjoyable garden setting, friendly staff, value for money, and WIFI service. We note your concern regarding the shower head and rooms needing an upgrade; we are working on this (please ask for a renovated room on your next visit)

Once again thank you for your recommendation and we look forward to your next visit.

Best regards

Bronte Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk UK
Level 6 Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 5 February 2014

We were staying nearby (the Bronte was second on our list of hotels which was down to our budget) and had dinner here on a couple of occasions with family and friends. All the meals were well cooked and there is a good variety of choice, although there is nothing particularly fancy being offered. Between us we tried quite a few different meals and you couldn't complain about anything. The portions are a good size and priced very reasonably. Service was, in the main, very good. If you are looking for somewhere to have a meal in nice surroundings, this is well worth considering.
From what else we saw of the hotel and the delightful grounds, I can imagine it would be a very nice place to stay as well.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WilliamPayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 19 February 2014
Dear William

Thank you for taking the time to write a review about our restaurant. We hope you will try our accommodation on your next visit, we do offer budget accommodation at our Queensgate wing and Baines Bed and Breakfast. For your dining pleasure we also have a fine dining restaurant, "Emmanuel's .

Best regards

Team Bronte!
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As, Norway
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2014

I have visited with my girlfriend many different hotels in Zim and quite few in Harare but I have to say that Bronte is our favorite. Around Bronte is not advisable to walk during the night and therefore we have contacted a nice and friendly taxi driver, Nick, who has driven us throughout entire Harare upon very good bargaining (+263772627976).

Room Tip: Take a room towards the garden cos it is fresher
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kremonis75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 21 January 2014
Dear Kremonis

Thank you so much for your review. We certainly look forward to welcoming you on your next visit to Harare.

Regards

Bronte Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 December 2013

Rooms were spotlessly clean but neither of the deluxe rooms I stayed in had air con or mini fridge. There was a ceiling fan which was sufficient for me but a mini fridge would have made the stay perfect. If the expense of installing fridges in each room is beyond the hotel, then a communal ice machine and ice buckets in each room would suffice.
The gardens are amazing with a huge variety of bird life but the sun loungers around the pool need updating.
Breakfast was reasonable but because this hotel is mainly used by business people, you need to attend early or expect slim pickings! The scones (or biscuits) are particularly nice.
Reception staff were friendly and helpful and the cleaning staff were amazing, coming back later if I needed a lie in.
Listed as 4 * but expect the equivalent of a 3 star by UK standards...still, it's the nicest hotel you'll find in Harare.

Room Tip: I stayed in two rooms..Room 24 on the ground floor was nice (at the back of hotel) but the 2nd room...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rochellescreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 2 January 2014
Dear Rochellescreen

Compliments of the season and thank you for your review. Your positive feedback about our beautiful gardens, front desk and housekeeping staff are much appreciated.

Bronte Hotel is a 3 star hotel offering 4 star facilities that include executive suites and a fine dining restaurant (Emmanuel's). Air conditioning is available in all executive, superior and selected deluxe rooms. Be sure to request a room with air conditioning when you make your booking or at check in. Ice is available on request please do not hesitate to contact our restaurant or front desk staff for assistance.

We look forward to welcoming you back to the Bronte this year!

Best regards

Team Bronte
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Coventry, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2013

This hotel was a great place to be while working and resting in Zimbabwe. The peaceful gardens and swimming pool area were the perfect place to relax and finish off any outstanding work. The bar proved to be an entertaining place to watch the Premiership matches of the day and the staff couldn't do enough to help. Food was solid too, particularly the steak and 'granny's hotpot of the day'. The only slight criticism was the internet access, which was a tad patchy, as it is in Zim as a whole.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, General Manager at Bronte Hotel, responded to this review, 17 December 2013
Dear Andrew

Thank you for your wonderful review and recommendation. It's always a pleasure to get such positive feedback about our hotel facilities and service. Regarding WiFi/internet we will certainly look at improving access.

We look forward to welcoming you back to "your hotel of choice in Harare"!

Regards

Team Bronte
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Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 December 2013

I was with a group, and we were well accommodated for. Food, beds, rooms and service were great, and would recommend this hotel to anyone. The people looking after you are charming and very helpful. The only downside was booking online required forwarding a copy of your credit card if you are booking for someone else.

Room Tip: Always go up one grade if you can
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terryg659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Famina O, Manager at Bronte Hotel, responded to this review, 11 December 2013
Dear Terryg

Thank you so much for your review and wonderful recommendation of our hotel. We are in the process of upgrading or credit card payment platform to improve security when processing advance payment and to guarantee reservations.

Regards

Team Bronte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bronte Hotel

Property: Bronte Hotel
Address: 132 Baines Avenue | Corner 4th & Baines Avenue, Harare, Zimbabwe
Region: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Harare
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bronte Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
The Bronte Hotel is an oasis of tranquility, renowned for its beautiful gardens and collection of fine Shona Sculptures.Centrally located in the Avenues, within walking distance of downtown Harare, The Bronte offers well appointed rooms and executive suites in an idyllic garden setting.Designed for both the business and leisure traveler alike; our amenities include complimentary Wifi, two swimming pools, a fitness centre, a complimentary breakfast buffet, secure on-site parking, and fine dining at Emmanuel’s Restaurant. We are also the ideal Harare conference venue, with three function rooms and two boardrooms available.A leading Harare hotel for over 25 years, we're committed to making sure your stay is peaceful and pleasurable. ... more   less 
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