I only stayed a single night, and found the staff very friendly and helpful. On arrival no TV remote in room but this was quickly sorted by a telephone call to reception.
Furnishings in the room a bit on the aging side but still very clean and acceptable. Nice firm mattress on bed which was covered with crisp clean linen.
Bathroom has an old tub (but clean) which is also fitted with a handheld shower. Unfortunately shower didn't work but could still enjoy a nice hot soak after a days traveling. Clean towels and mini soap & shampoos were thoughtfully provided.
Some of the fittings in the bathroom were a bit loose with a screw or two missing. It didn't bother me enough to insist on a new room though.
I ordered room service which was delivered within 15 min. The meal even arrived properly covered and hot and was also well prepared.
My room wasn't fitted with an air-conditioner. However, the ambient temperature didn't call for one thankfully. Actually got a bit chilly in the evening and a good oil heater which was provided in the room worked perfectly.
No safe in the room, but the hotel does offer a safekeeping service with security. I left my backpack containing among other my laptop, iPad and spare mobile phone with them when I went strolling through town. Got all my items back with no problems later.
My two grievances:
I was struggling to connect to the Free WiFi during office hours. Access improved dramatically after 6pm though, and I was able to catch up with loved ones back home.
Second grief was lack of fridge in my room to keep drinks cold.
Will definitely return as the hotel offers good value for money for it's 3star rating.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Southall Travel, TripOnline SA, Agoda, Ebookers, Cancelon, HotelsClick, Evoline ltd and 5viajes2012 S.L. so you can book your New Ambassador Hotel Harare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.