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“A Spirit of Excellence” 5 of 5 bubbles
Review of Kingsmead Guesthouse

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Kingsmead Guesthouse
Ranked #2 of 49 Harare B&B and Inns
Certificate of Excellence
Durban, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Spirit of Excellence”
5 of 5 bubbles Reviewed 16 July 2014

I've recently returned from an excellent 3 night stay at Kingsmead Guest House.
It was my first visit to Zimbabwe and I felt right at home here.

1. The décor is tasteful and of excellent quality.
2. They have the cleanest rooms I have ever stayed in.
3. The staff are only too happy to assist with requests.
4. There is a full DSTV bouquet in the rooms and a PVR at the bar.
5. They have fibre optic wifi.
6. The garden is immaculate.
7. Breakfast is tasty.
8. It is secure, with electric fencing & panic buttons for all guests as well as a generator for power outages.

The only thing I found a little wanting was the heating. There are electric blankets that were most welcome but it felt like the panel heater on the wall wasn't that effective given the size of the room. Also the hot water in the shower seemed to run out a bit quicker than I would have liked.
(But it's a small complaint - I consider myself blessed in having avoided the water & power cuts that one hears about in Zimbabwe)

It is quite obvious that there is a spirit of excellence in all that is done at KGH.
Please keep up the good work :)

Stayed July 2014, travelled with friends
Helpful?
Thank Nets_ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 17 July 2014
Dear Netz_ZA

Thank you very much for your review on TripAdvisor. It is so wonderful to know what you thought about our guesthouse and, of course, it is so valuable to receive feedback. We strive to continue improving our product and services.

Due to the power outages, the backup geyser for your room, in error, had been switched off. We sincerely apologise for this. Thank you for bringing it to our attention.

We hope it will not be too long before you are back!

Once again, thank you for your feedback.

Kind Regards
The Kingsmead Guesthouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

135 reviews from our community

Traveller rating
    130
    5
    0
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    0
See reviews for
18
10
5
87
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 13 July 2014 via mobile

One of the best Guesthouses I have ever encountered in all My travels in Africa. Hotels can take a page out of their book on hospitality and quality. The host is a delightful lady and Her helpful pleasant mood is refreshing. The rooms are brilliant and the self service bar is a plus! Spot on!

Stayed July 2014, travelled with friends
Helpful?
Thank Roelof B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 15 July 2014
Dear Roelof

Thank you so much for your review! We really appreciate your feedback. You are still with us for a while longer so if there is anything we can do to make your stay even more comfortable please let us know.

Kind Regards
The Kingsmead Guesthouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
2 reviews
5 of 5 bubbles Reviewed 11 July 2014

No big hotel in Harare comes close. The rooms are immaculate . The bathrooms are spacious. Design is modern yet homey. The grounds have well manicured grass. There is a well stocked honesty bar. The personal service we received from Nikita was so welcoming. Cudos to all the staff and management. 1 would forget that its winter with the electric blankets

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rolland M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 14 July 2014
Dear Rolland

Thank you so much for your review. It is always great to receive positive feedback and know that our efforts to make your stay as comfortable as possible do not go a miss.

We hope that it will not be too long before we see you again.

Kind Regards
The Kingsmead Guesthouse Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

The place is simply a gem. Spacious, clean, cosy, with a certain intimacy that big hotel in the city centre could never match. It requires a 15 minute ride (Harare traffic) to reach the centre, but it is in the neighbourhood that has nice restaurants and other services. The small pool is just enough for refreshing oneself after a hot busy day. The service is very good, and staff goes that extra mile for your comfort.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SmiljkaDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 21 May 2014
Dear SmilijkaDL

Thank you very much for writing a review about us. We are so happy that you found Kingsmead comfortable and the service good. We do strive to go that extra mile for our guests and it is valuable for us to receive feedback.

We hope to have you back with us sooner rather than later.

Kind Regards
Kingsmead Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mbabane, Swaziland
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

This is arguable the best place for accommodation in Harare.

1. The welcome by Coral was superb and heart warming.
2. The check in process was great, painless and swift
3. The reception area is breathtaking with nice decor
4. The room was clean and great. Everything in the room is made with top quality material. The room has warm towels which is great considering that we stayed there during winter!
5. The dining area is a five star place- very clean and elegant. The breakfast is excellent.
6. The outdoor area is well kept and has great landscaping

I have no critism for now. If you are looking for a relaxing stay in Harare, stop looking and book at Kingsmead!!!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caspian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 8 May 2014
Dear Caspian

Thank you so much for your review. It is always so great to here good feedback and very motivating for us to keep providing the best quality and service that we can.

It was a pleasure to have you and your wife stay with us and we really hope that it will not be too long before we see you again.

Kind Regards
Kingsmead Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 7 April 2014

I stayed at the Kingsmead Guesthouse for five days and must say that all the staff went above and beyond to make my stay comfortable. Everyone was extremely friendly, the food was great and my room was fitted out to the utmost quality. I would highly recommend staying at the Kingsmead guest house when coming to Harare. It's more like a home away from home than a guesthouse.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 10 April 2014
Dear Anthony

Thank you so much for your review. It is so nice to receive positive feedback. We loved having you stay with us and hope that Kingsmead will always be a home away from home from you.

Please do not let it be too long before we see you again.

Kind Regards
Kingsmead Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

Stunning guest house with a friendly welcome, peace, tranquility and privacy. Perfect for a short holiday or a business visit. Great breakfasts and modern decor, a firm, good quality mattress and crisp cotton sheets with good lighting for reading. Only a couple of criticisms: the comfy chair provided is unsuitable for working at the desk; a proper office chair with height adjustment would be better as I had to put a cushion from another chair onto the seat to get the height right. One other point: no shaver socket in the bathroom but that's just a minor niggle. Otherwise perfect, I can't wait for my next visit.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UkGlobalrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsmead G, Manager at Kingsmead Guesthouse, responded to this review, 11 March 2014
Dear UKGlobalrider

It was wonderful having you stay with us. Please let us know when you will be returning.

Thank you for taking the time to write a review. It is always valuable for us to receive feedback from our guests. The niggles can only help us improve our standards and attention to detail.

Hope to see you soon.

Kind Regards
Kingsmead Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kingsmead Guesthouse

Property: Kingsmead Guesthouse
Address: 78 Kingsmead Road East, Harare, Zimbabwe
Phone Number:
Region: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 49 B&Bs / Inns in Harare
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kingsmead Guesthouse 5*
Number of rooms: 10
Official Description (provided by the hotel):
Situated on Kingsmead Road, in the heart of Borrowdale, is the newly-built Kingsmead Guesthouse. This owner-run establishment provides luxury accommodation with all facilities one would expect from a deluxe guesthouse. Kingsmead Guesthouse caters for both the business and leisure traveller seeking a peaceful atmosphere in which to relax. ... more   less 
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