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The Victoria Falls Hotel
Ranked #7 of 16 Hotels in Victoria Falls
Certificate of Excellence
Reviewed 23 October 2013

I can't recall ever staying in a nicer hotel than this grand old lady of Victoria Falls.

From the General Manager to the porters, the staff were genuinely warm and welcoming and we received smiles and cheery greetings from just about everyone we met.

Our room was a good size and the shower in the bathroom one of the best I've come across in a hotel. Toiletries were nice, insect repellent a thoughtful addition, and the chocolates that came with the turn-down service are always a nice touch. There was also a nice pool, and a number of bars and lounges so we weren't confined to our room unless we wanted to be.

The breakfast buffet was generous and extensive and included sparkling wine which was a lovely way to start the day. We were also never rushed despite being there past the 10am closing. The signature cocktails were magnificent and I'm still wondering if I'd ever be able to recreate a Stanley at home!

I got a particular kick out of the warthogs grazing on the lawns, along with the odd guinea fowl or monkey, and along the path to the Falls we had a couple of almost too close encounters with elephants, which was such a treat.

Our stay here made my first visit to Zimbabwe so very special and I can't wait to return one day. Thank you!

Stayed: October 2013, travelled as a couple
1  Thank MrsPumba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,323 - 1,329 of 2,415 reviews

Reviewed 21 October 2013

We experienced the most wonderful stay at this hotel. This is one of those old style hotels that take you back in time when the British were a real power.
Our room overlooked the courtyard and not the falls which was a pity. The service was excellent and the food was amazing especially the breakfasts.
I recommend this hotel to all travelling to The Victoria Falls and will be back very soon for another stay.

  • Stayed: December 2012, travelled with friends
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1  Thank mandzdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TVFH, General Manager at The Victoria Falls Hotel, responded to this reviewResponded 23 October 2013

Thank you Mandzdan for your generous comments. Since you stayed with us we have unveiled a $3.4m revitalisation and upgrade, so please do come back and see the magnificent new look. Proudly the restyled Livingstone Room has just earned the incredible accolade of featuring as #7 in the Top 100 of the World's Best Hotel Restaurants as selected by the popular global food blog, The Daily Meal. www.thedailymeal.com

With kind regards, Giulio Togni (General Manager)

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Reviewed 21 October 2013 via mobile

We booked ourselves just one night in the Vic Falls Hotel after four days of camping in a roof top tent and would recommend it to anyone. The hotel's faded glamour and comfort is second to none while the view of the bridge while sipping cocktails on Stanley Terrace is something you will never forget. The service was excellent and both the dinner and breakfast buffets in the Jungle Junction were delicious - look out for the sparkling wine at breakfast!

Stayed: October 2013, travelled as a couple
3  Thank LottyExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Elegant and historic hotel opened in 1906 and updated recently. Great views of the Zambezi River gorge from the large patio and grounds. Excellent restaurants and a bar on site. Very courteous staff and no security concerns. Our room was moderately spacious with a very comfortable bed. Highly recommended hotel for seeing the Victoria Falls National Park.

  • Stayed: October 2013, travelled with friends
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2  Thank TravelinTomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Rich and wonderful experience. Well manicured property. Great food. I loved watching the naughty little Vervet monkeys ska per around the grounds stealing sugar packets for the veranda tables. Warthogs grazing on the lawn and baboons scaling the building. Our room afforded us a spectacular view of the vapor billowing up from Victoria Falls in front of the sunrise, simply cathartic.

  • Stayed: May 2013, travelled with family
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1  Thank Singlespeedgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013 via mobile

We were there for our honeymoon and had the worst experience ever!staff are completely careless, overstaffed and still no one knows what they are supposed to be doing, waited 30mins for tomato sauce,30mins for the bill, cockroaches in the bathroom and after letting them know they couldn't care less, tv didnt work, asked for a wake up call and no one ever bothered to ring. Despite all that the jungle restaurante was great and staff seemed to be from a diferent part of the business with much more care put into everything! Would not recommend to anyone and would never go back!!

  • Stayed: October 2013
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7  Thank Natlui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

This is a wonderful hotel with a great deal of history. There were no concerns whatsoever about staying on the Zimbabwe side. I will agree with some of the other comments that the hotel is showing some signs of age. In addition, it would be nice to do a renovation of all of the air conditioner units! You can see the mist from the falls from the hotel and is about a 10 minute walk to the falls. Overall it was a very enjoyable experience and allows you to stay and enjoy the various restaurants that they have within the resort.

  • Stayed: September 2013, travelled as a couple
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Thank travbud1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Victoria Falls
#3 Romantic Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
Price Range: £313 - £456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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Victoria Falls Hotel

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