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“Mixed Feelings”

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The Victoria Falls Hotel
Ranked #6 of 16 Hotels in Victoria Falls
Certificate of Excellence
Vancouver, Canada
Level Contributor
333 reviews
264 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
“Mixed Feelings”
Reviewed 7 June 2014

The Hotel had charm, history, pretty good service, and we had an excellent dinner in the Livingstone Dining Room. The room was small but we assumed that would be the case since it is an older hotel. The biggest issue, other than the price(s), was the ants all over our bathroom....and I mean all over. When we mentioned it at check out they said sorry and I guess I could have asked for ant spray the night before but you would think that if they knew they had a problem they would be in the room spraying.....Even after that I was glad we had the experience of staying in the historic hotel.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank CDNTRAVELLERS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Oxford, England, United Kingdom
Level Contributor
290 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 2 June 2014

It deserves a high rating just for its colonial eccentricities, the Victorian elegance, the live piano music and the warthogs and vervet monkeys in the grounds. Plus you can see the plumes of spray and the bridge on the horizon. Yes the wiring is odd, the baths strangely otdated and the stuffed animal heads disconcerting. But it's fabulous in its own way, like an old grade damme of a place, complete with bellhops, sweeping staircases, and 'I presume' cocktails. The dining is excellent too.

  • Stayed August 2013, travelled solo
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Helpful?
2 Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2014 via mobile

We spent the most memorable day at Victoria Falls and this hotel is probably one of the most amazing places I have every stayed. Not only is the staff amazing, the rooms elegant and the service very good, it is also an historic place. The history of this hotel is a huge part of the appeal and sitting on the porch you feel part of a bygone era.
My son celebrated his 8th birthday while we were there and the staff made it an amazing day for him. At dinner they performed a spectacular dance for him and it will be a birthday he will never forget. Thank you for the special day!

Stayed May 2014, travelled with family
Helpful?
1 Thank LWB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 May 2014

This is a charming hotel which ranks with the great traditional hotels of the world and still maintains old world standards. The service is friendly and excellent, the grounds well maintained and relaxing and the rooms, whilst old fashioned in design, are comfortable.
Ours had a spectacular view of the bridge and the Zambezi.
The atmosphere that this hotel continues to generate is fantastic.

Room Tip: Try to get one of the rooms with a view of the river.
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  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank fredhardman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
129 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 30 May 2014

Don't even consider other places. The atmosphere of the hotel is just amazing - the view of the bridge, the lovely colonial interiors, champagne and omelets in the morning etc. My room was on the smallish side, but fine for a solo traveler. Overall I think I enjoyed the hotel as much as the falls themselves.

  • Stayed March 2014, travelled solo
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Helpful?
3 Thank Lifou T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2014

This hotel was perfect. Zero complaints. The location was amazing, the food was wonderful, great entertainment everynight. The only hotel was a clear view of the bridge and you can see the falls off in the distance. It was a short walk to the falls, which was filled with people trying to sell things but they did have guards that would escort you to the falls or shopping which was very nice. They also have a wild horizons area in the hotel so you can easily plan your adventures. Top notch. Would return again.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Queensland
Level Contributor
982 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 697 helpful votes
Reviewed 29 May 2014

We stayed here for a couple of nights to see the Victoria Falls from the Zimbabwean side, and as a base from which to catch the Rovos Rail from Victoria Falls to Pretoria.
It is a grand old hotel, and worth seeing even if you can't stay there. Visitors (even those staying on the Zambian side of the Falls who take a day trip to Zimbabwe) can wander in for a drink or a look.
The rooms were lovely, mainly "old fashioned", but with a few new touches (I'm not sure that the flat screen TV was there 100 years ago). The environs are terrific, with a view of the Falls and the bridge from the gardens and an old fashioned pool area where you would expect to see Gatsby lazing in the sun. Wander around the inside of the hotel, too, to see all the pictures and memorabilia.
Breakfast was very good, complete with salmon and champagne - the usual hot and cold selection and an egg bar. We watched banded mongoose (mongooses; mongeese?!) scamper across the lawn at breakfast time. There is inside or outside dining for breakfast.
Reception and check out were both efficient.
High tea was great - we received that as part of the room package - a 3-tiered plate of sandwiches, scones and cakes, as you would expect.
The Falls themselves are a relatively short walk along a path from the hotel, and apart from a few hawkers with wooden carvings and the like, quite easy and safe.
A note on the Rovos Rail (which is simply spectacular) - if you are staying at the Victoria Falls Hotel and leaving on Rovos Rail, you will be met in the hotel foyer and everything is taken care of from there. Don't think you need a transfer or taxi. The Rovos Rail waiting lounge is actually in the Victoria Falls Hotel itself, and the train station a very short walk away. Your luggage is taken care of, and you are escorted to the Rovos Rail lounge for champagne and canapes while the train is loaded and the other travellers are bussed in from their outlying hotels.
A nice experience, and one to tick off the bucket list.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank seagullrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Falls Hotel

Property: The Victoria Falls Hotel
Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Victoria Falls
#3 Romantic Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#5 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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