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“Went Back in Time at Victoria Falls Hotel”

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The Victoria Falls Hotel
Ranked #6 of 16 Hotels in Victoria Falls
Certificate of Excellence
California USA
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Went Back in Time at Victoria Falls Hotel”
Reviewed 19 July 2014

We enjoyed our stay at the Victoria Falls Hotel. The room and guest services were terrific. We enjoyed daily breakfasts at the hotel's Jungle Junction as well as a buffet dinner and show at the same location. The falls is a short walk from the hotel. While at the hotel, we also enjoyed a sundowner cruise on the Zambezi Explorer. If you stay at this hotel, take some time to walk around the hotel grounds and view the historic photographs that are displayed along the interior hallways.

Room Tip: The better room locations are away from the small parking lot.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank VisitorBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Lydd, United Kingdom
Level Contributor
140 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 July 2014

Everybody knows the place but not everybody is fortunate enough to stay there. The building is an amazing step back in time from the beautiful Livingstone restaurant to the Bulawayo room - the first in Africa to have air-conditioning installed. The place is steeped in history and its long corridors echoes with voices from the past. The rooms are top quality, from the luxurious beds to the wonderful bathrooms and the staff are attentive and professional. Little seems to slip past the attention of the management and the whole operation is slick and well run. If you are in the area and can afford it, this is the place to stay.

  • Stayed October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2014

So the best bits of this wonderful hotel? The staff, the managers, the view, the building and all its wonderful decorations and of course the GM. This wonderful old hotel is what it is because of supreme team effort and gracious leadership that guides it. I am indebted to Giulio Togni for his extremely kind hospitality and to the staff and managers for their warm and genuine greetings at every turn.
The food was very good as is the selection of wines.
This really is one of the highlights of anyone's visit to the Victoria Falls and I never tire soaking up the splendidness of this Jewel of Africa.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, SC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 July 2014

We boarded our scheduled inter-Africa flight to Livingstone, Zambia which was about 2 hours. On arrival you will be met and transferred across the border to Victoria Falls, Zimbabwe and your hotel. The border transfers are just not fun. I knew this going in and warned everyone. We had to go into Zambia…out of Zambia…and into Zimbabwe. It was hot and very long lines but went through without much trouble until we entered Zimbabwe. They said we had to leave our passport. When we refused they said it would be at least a 2 hour wait. They didn’t have that many people there. I went out and got our transfer guide. We had to change buses since the Zambia driver couldn’t cross the border. Our guide came in and spoke to them and assured us that this happens all the time. He finally after much discussion convinced us to leave them….which even typing this I can’t believe we did it. Our transfer driver said he would drop us off at the hotel and go back and wait and get them and bring them to us. I had all the contact numbers of who he worked for in my packets to follow up and we got his cell number just in case. We were brought to a separate check in area at the Zimbabwe Falls Hotel for the stable rooms…..we choose this property since it was so close to the falls and we were there a very short period of time. They didn’t have our reservations correct and by the time they sorted it out….about an hour our passports were back. We had planned on having tea at 3:30pm. Our reservations were made prior to our departure….but with all the custom delays and room delays we didn’t make it down there until almost 5pm. The view from the porch (warthogs, tons of monkeys and baboons roaming around) and the treats with tea were great….but the service was soooo slow….took us over 30 minutes to get our first drink and food. Our tea was included since we were on a package….which also included a comp cocktail (found out only from a set cocktail (they use black olive juice in their dirty martinis…weird tasting) list so gave it to the kids for non-alcoholic cocktails), breakfast, separate check in area, 25 minute comp message and butler….still not sure what they mean by butler.
We had dinner at the Jungle Junction. They have entertainment and a huge buffet….which I am not a big buffet fan but they had plenty of options. It is expensive though after such deals in Cape Town. We were all tired so we turned in early.
The next night we had dinner at Livingston's and it was fabulous...great service and food
We had the buffet breakfast at Jungle Juctions the last morning it was extensive and very good...even had champagne
I would have preferred a room with a view of the bridge/falls. Some of the rooms in the stable have nice courtyard views....other side is the parking lot and front of property. Not sure if you get the package with the other rooms. The package was helpful with teenage boys that eat a lot
The food is very expensive here….NY prices……Cape Town is so reasonable. Bottled water was $3 each
Nice historic property and would have rated it higher if the service was better and it wasn't so hard to get to.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank have2seetheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katikati, New Zealand
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2014

Our tour group from New Zealand stayed at the hotel for two nights and thoroughly enjoyed. Built in 1904 it has splendid buildings and well tended gardens. One looks up the Zambezi to the bridge and spray from the falls. The rooms are spacious and well furnished, and the public areas have lots of historic aspects, game trophies, old posters, and antique furniture. The food and bar facilities are excellent. Not to be missed if you come this way.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 July 2014

We stayed here in June after visiting Kenya and Tanzania on safari. We found the accommodations to be lovely. The hotel is immaculate, the staff helpful and friendly. We dined in the Stanley room and found the food ,service and ambience to be excellent. This property is like taking a step back in time; there is an abundance of photographs, artwork, etc. that you do not necessarily find at more contemporarily built properties. The public areas are beautiful, and there are plenty of tucked away areas for relaxing and reading. Our room included breakfast at Jungle Junction. The buffet was outstanding and the food plentiful and beautifully presented. The hotel is within walking distance of Victoria Falls, and we also did a daytrip to Chobe National Park. Would definitely recommend, and would stay here again should the opportunity present. Very well done.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 July 2014

This is our second visit to the hotel and 4 visit to the Falls, To experience the old Africa, i.e. British Colonial spender, this is the Hotel to stay at! Hotel is old but all amenities are working, they even have Fast internet (>5Mbps) for the modern travellers. The High Tea is a must since a visit to this Old Lady won’t be complete without a English High Tea outside on the veranda. The staff is friendly and always willing to assist. Best Rooms for view of the Bridge and the falls, I feel is the middle rooms, 2nd floor. In Victoria Falls there is a shortage of small denominations (currency) so remember to take along a sufficient amount.

Room Tip: Best Rooms for view of the Bridge and the falls, I feel is the middle rooms, 2nd floor.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Andre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Falls Hotel

Property: The Victoria Falls Hotel
Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#5 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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