This is a lovely, but ageing, hotel from the colonial era. It is reminiscent of another age, which may or may not be the experience you are looking for in Africa.
We were in an interior courtyard room, so we did not have a view of the Falls, or anything else of note - the only window opened into some bushes.
The room was small but well appointed and clean. The shower was large with an awesome waterfall shower head and there was a separate soaking tub.
The service on the whole was outstanding. Employees seem to be everywhere, and are unfailingly pleasant.
We had breakfast, lunch, dinner and tea at least once in the hotel and our experience was usually, but not always, excellent.
Breakfast is an outside buffet which is very pleasant. Nothing out of the ordinary, but plentiful and varied food. On one day we were longer with our walk to the Falls than we expected and got back after the buffet closed. Although they were closing down, the staff went out of their way to make us plates from food that was available and brew us a fresh pot of coffee! Very much appreciated!
On the other hand, one day at lunch, we told the waiter we only had half an hour and he said no problem, but after half an hour no food had appeared. When we told him we had to leave, he delayed us further by going off to create a bill for our two cokes. I would have expected an apology and no bill.
We also had one dinner at the outside buffet and it was very, very nice. The food was very good, and the traditional entertainment was just wonderful. It was a perfect evening under the stars and our friends who went to the BOMA for the same experience were very jealous of our lucky choice.
I had a manicure at the hotel which was not cheap and not acceptable. I think the nail polish had been thinned because it never dried/hardened. I went back once to have a nail redone and she just painted over it. I had to remove all the polish that night.
There were usually security people available to walk with us when we left the hotel grounds. We were half way to the Falls when our escort noticed we did not have unbrellas and ran back to get them for us - we would have been soaked!
Our experience was not the advertised "one of the best hotels in the world", but overall, nice, very nice.
- Official Description (provided by the hotel):
- For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more less
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- Also Known As:
- Victoria Falls Hotel