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“Perfect location, great hotel”

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The Victoria Falls Hotel
Ranked #6 of 16 Hotels in Victoria Falls
Certificate of Excellence
Turin,Italy
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Perfect location, great hotel”
5 of 5 bubbles Reviewed 14 February 2011

If you visit Victoria Falls, this is "The Hotel"! It is situated just in front of the falls and you can see them from the beautiful garden that surrounds the historical building. The food is great, we were on half board basis and we really enjoyed the buffet. The afternoon tea is to die for and at lunch time you can have a light lunch while you are sunbathing around the pool.
The rooms are clean and spacious, a little bit old style and needs some renewal, but overall very confortable.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny-Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,180 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (463)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
  • Any
English first
Arlington, Virginia
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 9 February 2011

On the upside, the hotel has an amazing location in Vic Falls - probably the best. However, the carpet and couch were soiled in our very run-down room. We asked to see another room and found similar issues. The food was mediocre at best.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBC1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 7 February 2011

If you want to step back in time to the old colonial days and ways then this is the place for you. Built at the beginning of the last century for the emerging Edwardian travel trade and as a resort for the ex-pats it still retains many fine period features including the pith helmeted concierge! One can take an afternoon tea to rival those in the finest London hotels or the Bath Pump Room in the surroundings of sweltering heat, baboons, and wart hogs. In the background is the distant fading roar of the falls and the bridge between Zimbabwe and Zambia. A most surreal experience.
Rooms are comfortable, well appointed, clean as are the immaculately kept corridors and lounges. The buffet has an eclectic mix of local dishes, old colonial and what many would consider to be ‘traditional’ English fare.
A great experience on many levels.
Free and fast internet connection available to residents.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neomanSalisbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 10 January 2011

I was told this is "the place to stay" in Victoria Falls. It is a lovely old hotel. Elegant and old world. Reminded of Raffles in Singapore. If climbing stairs is a problem, request a room on the first floor. The second floor offers views of the mist coming from the falls and the river.

Stayed December 2010, travelled with friends
Helpful?
1 Thank Nancy31938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 12 December 2010

Great views , great hight tea (you have to do that on the verandah), good breakfast, appallingly poor dinner and service made better by lovely waiting staff who did not have a clue, very tired rooms with airconditioning that kept turning itself off - one night there was all I had to endure - thank goodness
Lovely staff try hard - management is poor - they need to get a grip

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeOgilvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 December 2010

I spent 5 nights at this 5 Star Hotel overlooking the Falls and Bridge linking to Zambia. I want to srart of with a very special thanks to Mrs Gertrude Khosa - Guest Manager of the V F Hotel. She went out of her way to make my stay very comfortable. She was very professional when attending to my needs and odd problem.
My bedroom with comfortable beds and mosquito curtains over the beds to the floor was very spacious and well appointed was a bit far from the reception area. It was spacious and clean. There was a aerosol can of insect spray in the room and every day FREE bottled water was available. The bathroom on suite with all toiletries was big and roomy, nothing cramed. Even a seperate large walk in shower. There was always a tube of Insect Repelant Cream to keep the mosquitos away.
Breakfast is a buffet to dream for and is served quite a way from the Hotel (good exersize). I can not think of 1 item that was not available. As for the coffee it is Zimbabwian grown and beats a lot of the coffee that I have had on my world travels. Lunch is served on the Terace or a Barbeque with vegies and salads at the swiming pool. If you wish, High Tea with all the frills is served on the Terace. For dinner you have choices either on the Terace light meals or Toasted Sandwiches (Zimbabwe style) or again where the breakfast is served they have a Buffet or if you are willing to dress up a bit you can dine at Stanley's (men long trousers no jeans or sandals, shoes and socks and the minimum at least a long sleeved shirt; ladies smart casual).
The weather was still on the hot dry side, the rain season starts now in December. Dont forget your sun block!
The official acceptable currency is the U.S Dollar and only Visa Credit Cards are accepted. Make sure your cash Dollars are not torn, damaged in any way or very old!
I was fortunate enough to be introduced to a Tour Operator Mr Fortune Ndlovo trading as FORCHE TOURS AND TRAVEL 263 773 289 102 / 263 712 769 116. I will recomend him any day he is always on time, not forcefull, discourages if he feels you will not be able to and his prices are right so do not try and bargain with him. He can book you for any available tour including Bungee Jumping, White Water River Rafting and a lot more. I did the following : Sunset Cruise with drinks and snacks on the Zambezi; Helicopter flight over the Falls; A half day trip over the border to Livingston Zambia; A full trip over the Botswana border to Chobe Game Reserve. He took me at my request to a Crocodile farm / factory where they make up different items from Crocodile skins.
I also want to say a special thank you to Doreen the reservations manager as well. Between Gertrude and her they made me feel most welcome.
The chairs in the reception ares can do with a replacement. The seats are so low that you sit almost on the floor!
All in all I had a most enjoyable stay and was sorry to have checked out to come home.
As far as the general manager Karl Snater is concerned I requested a meeting with him and although he was there he did not bother to meet with me. Poor show for a member Hotel of "The Leading Hotels of the World".

  • Stayed November 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Lesamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
231 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 21 November 2010

I love the expansive grounds and the herb gardens.
From the terrace you get a fantastic view of the bridge over the Zambesi. We even saw a rainbow.

It was also convenient to walk to the Victoria Falls. Unfortunately you have to pass through groups of vendors pestering you to buy souvenirs or else begging for a few US dollars to feed their families.

Within the premises, you feel like you have walked into another era. The F & B staff are ever so quiet, but very willing to help. The front desk staff was, however, a tad indifferent..

Old photographs/drawings of maps, pioneers, Africana, along the carpeted corridors gave the feel of a museum.

I chanced upon a little prayer room in a quiet wing. Obviously non-dimensional, it would be a charming and romantic place to hold a private wedding perhaps.

This hotel is the place if you feel like a quiet getaway from the rest of the world; at the same time you can enjoy nature, its fauna and flora. Even the hotel itself is big enough with its nooks and corners for you to hide away.

An excellent place to rest and relax and rejuvenate.

  • Stayed October 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweetafton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Falls Hotel

Property: The Victoria Falls Hotel
Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
Official Description (provided by the hotel):
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 
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