My review may not be fair because we were at the hotel as part of a Globus tour with 20 guests and maybe the lodge is not set up to handle that many people at one time. However, food service was terrible. The first night they seated us at a table with fish orders one side and chicken orders on the other (Our tour guide had already placed the order during the day). The food then came out piecemeal with fish coming first and then the chicken. The first fish eaters were finished by the time the chicken eaters received their food. The next day at lunch there were only 10-12 of us and the food came out one dish at a time with the person served first being finished long before most of the other people were served.
Although not a crisis, there was no toilet paper in our room when we checked in. When we called and requested some, we received one half of a roll.
- Official Description (provided by the hotel):
- A'Zambezi River Lodge, is a recently refurbished 4 star Hotel situated on the banks of the mighty Zambezi River, 5km upstream from the magnificent Victoria Falls. ... more less
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- Also Known As:
- a`Zambezi River Hotel Victoria Falls
- Mercure Victoria Falls