You won't be unhappy here. I would definitely agree with another reviewer that this establishment deserves 3,5 stars. But 4 would be one too many, especially noting the standards you would normally expect from a four star rated establishment. Although I am aware that I may be imposing too much of an exacting standard since this is located in Zimbabwe.
The rooms were clean, comfortable and serviced daily, including a turn-down service. The room was a little small, which wasn't a problem for me since I mainly used it for sleeping and showering. Each room has a pleasant outdoor seating area on the balcony/terrace. I liked the fact that two complimentary bottles of water were provided on a daily basis. Meals are in a open restaurant facility which allows good views of the river and visiting wildlife. We saw monkeys, warthogs and even meerkats during our stay.
Meals were always freshly prepared, although more often just mediocre in taste and not befitting the exorbitant price. The rooms were also pricey. Although that could be the combination of the fact that this is a tourist location and that things are generally expensive in Zimbabwe as a whole. Service in the restaurant can often be extremely slow and it seemed as if staff had difficulties coping at times. However, they were always unfailingly polite, charming and pleasant. There is also daily evening entertainment in the form of traditional music and dance.
Probably be the best part of this place is the opportunity to watch the sunset over the Zambezi river.
- Official Description (provided by the hotel):
- A'Zambezi River Lodge, is a recently refurbished 4 star Hotel situated on the banks of the mighty Zambezi River, 5km upstream from the magnificent Victoria Falls. ... more less
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- Also Known As:
- a`Zambezi River Hotel Victoria Falls
- Mercure Victoria Falls