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“Nature at its best”
Review of Ilala Lodge

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Ilala Lodge
Ranked #8 of 16 Hotels in Victoria Falls
Certificate of Excellence
Bundaberg, Australia
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nature at its best”
Reviewed 17 May 2011

We went to sleep with the nosie of the dull roar of the falls in the background. (Just like near the ocean) We woke up to find hippos and an elephant had been on our front lawn ! The Warthogs were still there. Breakfast was with baboons skipping through the trees and birds singing. We went with a guide to the falls and they supplied a heavy hooded raincoat. Which were very much thankful of. Even so we were drenched - we gave our sodden joggers/shoes to the blacks and they gave us a stone hippo. The markets have tourist guides paid by the motels to help you and it wasn't scary at all.

Room Tip: We were on the ground floor.
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  • Stayed May 2011, travelled as a couple
    • Value
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Helpful?
2 Thank mtmooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (237)
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Johannesburg, South Africa
Level 6 Contributor
140 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 10 May 2011

Ilala Lodge is staffed by the most gracious people. Service was consistently good and staff always had a smile on their faces. Every time one returned from a trip one was welcomed back verbally which was great.
The rooms were well appointed and furnished in line with the lodge's railway sleeper theme. They were serviced twice a day. The sleep quality was excellent.
The lodge is so close to the falls. When we opened our curtains at sunrise, the colours were simply spectacular with the rising sun making the "smoke" from the waterfall look like a bush fire. Absolutely amazing. Views from the restaurant/terrace area were wonderful and the roar of the waterfall was apparent all the time.
The food was excellent and of a good variety. Service was good. Alcohol was not exorbitantly priced which we have become accustomed to at other tourist destinations.
The only thing lacking was a table and chairs on our room's balcony. That would have been nice.

  • Stayed May 2011, travelled as a couple
    • Value
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Helpful?
4 Thank RosB__11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 12 May 2011
Thank you so much for taking the time to review Ilala Lodge. I am very pleased you enjoyed your stay with us and we hope to see you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 May 2011

Definately the best location in Vic Falls. The hotel is not supersized like its neighbour which allows for personalized service and real attention to detail. Rooms are beautiful and the most comfy beds ever. Only meals we ate at the restaurant was our breakfasts which was good, the only negative to it was that despite my best efforts I could not get toast during our whole stay that was not both burnt and arrived way into my meal (usually just about the time I finished my breakfast).

  • Stayed April 2011, travelled as a couple
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Helpful?
4 Thank DanieNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, Gauteng
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2011

If you are planning a trip to the falls this is the place to stay - it is walking distance from the falls as well as the town center.

Staff is friendly and the food is amazing.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Besterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 1 October 2012
Thank you for reviewing Ilala Lodge Hotel. We are grateful for your comment.
We hope you return soon

Kind regards
Ilala Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 May 2011

Cold refresher towels on arrival were very welcome after queueing at Zim border control in the hot sun!

Rooms were spacious, air-conditioned and clean, but the best part was that it led out onto a lovely green lawn, where we could see baboons climbing through the fences in the morning (these baboons also know how to steal your breakfast though, so watch out for them while breakfasting!).
Bathroom was clean and had both bath and shower.

The hotel has a lovely pool area, where it was great just to sit and relax in the shade while waiting for the heat of the day to abate. It also has an activities desk, where you could book various activities during your stay, ranging from bungee jumping and white water rafting to riding with elephants or walking with lions.

The breakfast laid out each morning was delicious and had loads of variety (cooked breakfast, pancakes, pastries, cheese, cold meats, fruit, nuts and cereals) - one of our party had a seven course breakfast one day! We were here during high water and you could see the spray from the falls if you had breakfast outside. Beautiful!
Unfortunately, dinner was a bit hit and miss - some dishes were superb while others were merely average.
However, this did not mar my experience on this trip, which this hotel helped make my best trip ever!

  • Stayed April 2011, travelled with friends
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Helpful?
1 Thank IngC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 13 May 2011
On behalf of the management and staff here, thank you for taking the time to give us your feedback. It is always much appreciated as it helps us strive to meet your expectations. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level 6 Contributor
103 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 31 March 2011

Stayed here for 2 nights during my visit to Africa, had an all-inclusive rate.
Room is of adequate size, bathroom very big (I like that). Breakfasts were nice (bit crowded), but dinners were simply great. Ate a lot of weird things (like crocodile - something between fish and chicken, warthogs, impalas, kudus, ...), was very, very pleased with that.
Hotel is just a (long) walking distance from the Falls, but prepare to be harassed by locals if you go on foot. Can absolutely recommend the Lion Walk - worth every penny! Ask in the reception.

  • Stayed October 2010, travelled solo
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Helpful?
Thank ISmackedTheLion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 12 April 2011
Your review of Ilala Lodge is much appreciated. On behalf of the management and staff here, thank you for taking the time to give us your feedback. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 23 March 2011

we stayed for 5 days with my wife and son in december 2010. The accommodation is beautiful. The location is excellent with vic falls just a walk away and very close to town and banks. We have nothing to fault Illala Lodge because its one of the beautiful lodges/hotels we have stayed in. The service was good but mostly thanks to Bridget at the lodge & Bridget in South Africa and not forgetting Lucky and the front desk staff. We will definately go back again and we highly recommend anyone who appreciates quality and privacy.

  • Stayed December 2010, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank nkonjera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 28 March 2011
Thank you for taking the time to review Ilala Lodge. I am very pleased you enjoyed your stay with us and hope to see you here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
Ilala Lodge is ideally located only minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 56 stylish, well-equipped rooms, providing the ultimate in comfort. The top-rated Palm Restaurant at Ilala Lodge offers delicious al-fresco dining under the starry African skies, whilst listening to the roar of the falls. The staff are attentive and friendly, and ensure your bucket list trip is perfect for you. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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