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“A great hotel” 5 of 5 bubbles
Review of Ilala Lodge

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Ilala Lodge
Ranked #8 of 16 Hotels in Victoria Falls
Certificate of Excellence
Washignton, DC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A great hotel”
5 of 5 bubbles Reviewed 13 December 2013

The only bad part was that I couldn't stay here longer. The customer service was top-notch and everyone was very friendly. The rooms were a good size, very clean and even came with extra bug spray and insect repellent in case you need. The lodge is very pretty and relaxing. You can see the most from the Falls from the back patio area and the resort is beautiful. It's great location but you are not in an area to see a lot of random animals on the property like at other lodges - but I did see warthogs walking along the road. It is safe and you can easily walk to the "downtown area" for shopping or anything else.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank worldtraveler3209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Thank you for your positive review and also wish you could have stayed longer! As Ilala Lodge borders with the National Parks, animals are found often grazing on our front lawn. We hope you had a pleasant trip home and hope one day you will return to The Victoria Falls area.
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1,058 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
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English first
Vancouver Island, Canada
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 12 December 2013

we spent two lovely nights at this hotel. The rooms and meals were very good. We received great service. The location is perfect for a walk to the Victoria Falls. There was a local herd of elephants close to the hotels gardens. From the hotel 's outside patio you can see the spray from the Falls. There is a path or trail across the from the hotel straight to the falls. There are tourist police every place so it was very safe. Please rent rain gear at the entrance to the falls you will need it. We didn't use the tour desk but booked down town for a fishing trip on the Zimbabwe River.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dmc112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Your review of Ilala Lodge is appreciated. Wild animals often visit our front lawns due to our boundary being on the National Park. We are delighted you enjoyed your stay with us and hope one day you will return to The Victoria Falls area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boxford, Massachusetts
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Great staff, location, price, food and facilities. Without a doubt the best place to stay in Victoria Falls. Close to the falls and super pool We spent a month on a self drive safari and ended our journey here. We thoroughly enjoyed our stay and the poolside bar makes super gin and tonics. We had heard great things about the restaurant, and it was excellent. Many locals were there for both lunch and dinner. As an aside, when leaving Victoria Falls, give yourself more than adeguate time to go through check in at the airport. We have visited more than fifty countries and the Victoria Falls Airport ranks last in almost every catagory. It took us over two hours to check in.

Room Tip: Lower level rooms are very quiet but a bit inconvenient. They are nice for sitting and watching th...
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Boxford01921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Thank you for your positive review of Ilala Lodge and delighted that we could be your last stop on your month long journey! Our restaurant is very popular and am pleased you enjoyed your dining experience. The airport is in the process of a major refurbishment so I am sure you will see a remarked improvement if you return in the near future. We hope you had a pleasant trip home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

I spent one weekend at Ilala Lodge, Victoria Falls which has been great! Staff are very friendly, rooms are very clean with a nice garden view. Ilala is in a walking distance from the falls and also in a walking distance from the shopping area. I strongly recommend this place for place to lodge when visiting the falls!

  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AmanyAlhadka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Thank you for taking your time to review Ilala Lodge. We appreciate your feedback and trust you enjoyed the rest of your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermilion, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 December 2013

Wonderful location and beautiful rooms. The service was excellent for the 2 nights we stayed there. The lovely pool was a great place to escape the afternoon heat. Every one was very helpful in the hotel and the tourist police outside the hotel took us on a great walk our last morning. Excellent breakfast as well....the pasteries are to die for!

  • Stayed December 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Your feedback of Ilala Lodge is appreciated and we are pleased you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 December 2013 via mobile

We were just passing through Victoria Falls for a night and happened upon this place based on a word of mouth reference. It did not disappoint. The rooms were great, the service was excellent and the place was very laid back and quiet. It was also helpful to have a tour company on site as we were able to book a last minute sunset cruise along the Zambezi river. I would definitely stay there again if I travelled to Victoria Falls.

Stayed November 2013, travelled on business
Helpful?
1 Thank GlobL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Thank you for your positive reveiw of Ilala Lodge and pleased you chose to spend the night with us. We trust you enjoyed the rest of your holiday and hope to one day see you back in Victoria Falls.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harlow, United Kingdom
Level Contributor
200 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 22 November 2013

Stayed for couple of nights and found the room clean and comfortable and staff helpful and friendly. Booked a couple of trips from hotel and they worked out well. Food was good but same menu on the nights we stayed so went out the second night. Bar was outside and very pleasant. Victoria Falls as a town is a little run down. When we were there we were without water for 24 hours and although we could buy bottled water we could not wash or shower. However worth the inconvenience to see the Falls. I cannot imagine that I'd want to stay longer than 2 or 3 days in the town. Overall the Ilala Lodge is a pleasant place to stay.

Room Tip: All rooms overlook grassy area.
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GillyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinVaughan, General Manager at Ilala Lodge, responded to this review, 10 January 2014
Thank you for your review of Ilala lodge and for your feedback. The issue with regards to water was due to the town's water supply undergoing a major repair. We do have supplimentary water tanks at our hotel and we apologise for the inconvenience caused due to this repair. We trust you enjoyed the rest of your holiday and hope to one day welcome you back to Ilala Lodge.
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Victoria Falls
#8 Luxury Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
The perfect base for exploring all the Victoria Falls has to offer, Ilala Lodge provides distinguished yet affordable accommodation in a gracious and secluded ambiance. The hotel is ideally situated and is closest to the Victoria Falls as well as the town centre. Wild animals often graze on the hotel lawns with the spray of the falls in the background. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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