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“Perfect small hotel”
Review of Ilala Lodge

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Ilala Lodge
Ranked #7 of 16 Hotels in Victoria Falls
Certificate of Excellence
London England
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect small hotel”
Reviewed 28 February 2014

We stayed here for a short while earlier this month and loved it. The hotel is very well managed and is small enough to get individual attention. The staff were lovely - very friendly polite and good humoured.- Our room charming with a sheltered patio in front where one could sit and see the spray of the Vic Falls in the distance. Very easy to walk down to the Falls from here and the food was spectacularly good.
Yes it is expensive but then we were peak tourist location and we thought it was worth it.

Room Tip: This isn't a big hotel and so i think whichever room you choose would be good. We enjoyed sittin...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haworths63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (223)
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Kerteh, Malaysia
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 26 February 2014

My husband and I stayed here for 1 night in October.

It's a lovely hotel, but super expensive I don't know how much the hotel cost as it was booked as part of our trip by an agent but a bottle of wine was almost £50 and a glass was £10! We had a light lunch with 2 glasses of wine each and it cost almost £80.

The rooms are okay, quite small and nothing special and there are lots of mozzies.

The location is probably the best thing about the hotel as we walked to and from the falls which was great. It's $50 per person to enter the falls.

The food in the hotel was really nice... we had the warthog fillet and the crocodile risotto and the croc won hands down! This was one of the nicest dishes we had in Africa. I know lots of people are saying the service is excellent but we actually found it quite indifferent. We went to the bar after dinner, it was 10.05pm and asked for a drink not knowing the bar closes at 10pm and the barman rolled his eyes and sighed in annoyance so we told him not to bother and left.

We had booked a table in the restaurant for 8.30pm when we checked in, but when we went for dinner there was no booking so we had to wait for a table.... no problem, but what this meant was that it was after 9 before they sat us down and the restaurant shuts at 10pm so even though we were still eating they brought us our bill at 9.55 and asked if we could pay as they were closing. Not quite the customer service you would expect from a high end hotel.

I don't know if it's maybe because the night before we had stayed in Chobe Safari Lodge in Botswana which was a much nicer hotel and the service and rooms were far superior... and it was much cheaper but all in all this was an ok experience.

We would certainly go back... but just for the crocodile risotto!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank LindyIrving121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 February 2014

While I admit that the travel company picked this hotel, I can only say that they made a good choice for a visitor to Victoria Falls.

The more well-known Victoria Falls hotel may or may not be marginally closer to the falls, but the Ilala Lodge wins out on motivated and helpful staff, and somehow also gives a homely old-worlde atmosphere, from the pleasant lobby to the outdoor dining tables looking out towards the falls over gardens sometimes invaded by a family of baboons or warthogs.

Most of the rooms are cleverly built below the public area of restaurant, bar and pool, but are at ground level, with french windows opening onto the 'wild' garden giving the impression of being in the bush.

evening meals by candlelight, inside or on the terrasse in comfy wicker chairs are a joy, though the menu is relatively short and does not change every night, so can become a bit restrictive after a few days. Kudu (look it up) and crocodile were excellent. Breakfasts were pretty good, especially fruit, nuts and seeds etc, though coffee might be better.

The pool was small and not perhaps a major feature, perhaps not too important with so many sights to visit: the falls, the gorges, markets, train and tram excursions, bungee jumping, zipwires, helicopter flights and river cruises etc.

we would go back again if chance allows.

Room Tip: rooms 1-9 closer to the lobby and restaurant, but rooms above 9 closer to the bar.
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  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank jeremyburtonReading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2014

We just spent 3 days at Ilala. Thoroughly enjoyed it. It has a relaxing atmosphere and is not too large. It is very convenient and the best of the VF hotels. The meals in the restaurant were of high standard, and the service was faultless.

Room Tip: The front rooms are the pick.
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 February 2014

we choose this hotel because of the closeness to the falls. we could see the falls from our room and it was only a 10 minutes walk to the falls. The hotel was clean and nicely appointed. the staff was very attentive .We had breakfast with our stay and it was abundant and delicious. the view of the falls mist from our room was spectacular. It was during a full moon so we were extra lucky. hotel was a great value and very pleasant. the pool was very refreshing after a day at the park

Room Tip: room 32 or 32
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank fishwish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 January 2014

have come here several times, on arrival at VFH after long flight or long road trips . Always great value, lovely ambiance on the veranda and birdsong . Excellent value for lunch ( only been for lunch ) Staff lovely, loo's ideal , food not haute cusisne but just the job and what it says on the menu .

  • Stayed September 2013, travelled with friends
    • Value
    • Service
Helpful?
Thank majsmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 January 2014

Staying at the Ilala was a perfect way to end our 3 weeks in southern Africa. It is small and intimate, beautiful rooms. My room was on the lawn and every evening a family of warthogs came to graze right outside the door. Victoria Falls was only a 15 minute walk and shopping was within 5 minutes. There is a service on the property to help with reserving tours and confirming flights which is very nice. The hotel restaurant is very good - we ate all of our meals there - and the pool is a great place to relax. You can see the mist and hear the roar of the Falls from the patio.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
1 Thank DallasKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
Ilala Lodge is ideally located only minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 56 stylish, well-equipped rooms, providing the ultimate in comfort. The top-rated Palm Restaurant at Ilala Lodge offers delicious al-fresco dining under the starry African skies, whilst listening to the roar of the falls. The staff are attentive and friendly, and ensure your bucket list trip is perfect for you. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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