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“Very close to the falls and very good food”
Review of Ilala Lodge

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Ilala Lodge
Ranked #7 of 16 Hotels in Victoria Falls
Certificate of Excellence
quesochica
Level Contributor
58 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Very close to the falls and very good food”
Reviewed 24 June 2014

The Lodging: The grounds are lovely and the bar/deck/pool area is very comfortable. We took a day off while here and had a nice relaxing time of it. The room was comfortable, but really just a typical hotel room. From our room, the view of the grounds was nice and there was wildlife on the grounds.

The Food: after 9 days of fixed menu meals, it was nice to come to the lodge and have menu options. All of the food was great, if a bit pricey. My friend who lives in Zim says they have the best burger in Vic Falls and mine was certainly good. Their breakfast buffet was included and was plenty for me but you can also order a hot breakfast.

The Location: Easily walkable to the falls, the bridge and 'downtown'. I use quotes for that because there's not much going on in downtown for the average tourist. See the falls, book an excursion and then move on to the next location.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank wayfaringviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 June 2014

My husband and I spent the last 2 days of our holiday, after a safari in Botswana, at the Ilala Lodge and were pleasantly surprised. Initially we were a bit disappointed at not getting into the Victoria Falls Hotel but we soon learned to appreciate the Ilala.
Very helpful staff (we had a minor problem in the room one night and I called reception; they immediately sent somebody to sort it out), nice big clean comfortable room and bathroom and excellent food (in the Palm Restaurant) which we enjoyed sitting in the open air, overlooking the pleasant gardens, watching the spray from the falls in the background. The bottled water in the bedroom was replaced regularly and the breakfast was very good, with plenty of choice. The communal areas are very comfortable; there's a decent size swimming pool with adjacent open air cocktail bar; in the lounge area near the reception desk there's free internet access for the guests.
So thumbs up for the Ilala lodge. We would definitely recommend it.



The location is also ideal: we walked to the falls in less than 15 minutes.

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank shoobona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
182 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 16 June 2014

My husband and I flew to Victoria Falls, after four days in Cape Town, May 26th and arrived at Ilala Lodge very tired from the early flight, long line for immigration into Zimbabwe at the airport, and also the very last ones from our flight. Yet the Thompson van and greeter were waiting for us and whisked us off to the Lodge.
The front desk welcomed us warmly and Noah, took us to our room to settle in and it was nice to always see him around. We were celebrating our 50th wedding anniversary so we were surprised with a bottle of champagne in our room! Our travel gal must have told them for the entire staff seemed to know.
We had a lovely candle light dinner outside on the patio that evening and they even decorated our dessert plate with Happy 50th Wedding Anniversary! What else could they next? When we returned to our room later, the bath tub was filled with bubble bath and flower petals floating on top! Our bed had been turned down and had flower petals scattered all over the bed! That is excellent PR and we thank you for that! Our room was spacious and plenty of space to spread out. We had complimentary tea and coffee as well in the room, and bottled water. When we used the bottled water, fresh ones would appear each morning so we always had a fresh supply.
We met a lovely young lady who is in charge of the dining room and her name escapes me but I think it was Kudsey, or something like that. If you meet her, she is very warm and so easy to visit with, as all the staff were for us.
Our room was number 27, behind the pool, very quiet and had a gorgeous view out on the gardens and landscape. It opened onto a veranda with a table and chair, although we didn't use it much. We could see the mist from the falls rising from our window and the sunrise was awesome with the sun shining on it. I will post a photo to show. We could hear the falls from our room, and the lodge, as well, and it was wonderful to hear that thunder during the night. They never turned off the falls at night either!
The food was delicious and we had a beautiful breakfast buffet every morning, which was included in our package. Everyone at the lodge was so warm, friendly and helpful. It was a wonderful place to relax when we weren't on the go.
Of course we toured the falls one morning, which is another story. And also went shopping at Elephant Village. The gift shop at the lodge is small but nice and Tracy was very helpful.
I can't imagine another place as nice as the lodge and we are so happy we were able to stay here. It had all the qualities of a 5 star hotel but with a family feeling, warm staff and everything was so comfortable.
A special thank you to Thembi, Guest Relations Manager, who wrote us a lovely note and probably had so much to do with our romantic stay. It truly was memorable and we thank you all!
This added to our trip of the lifetime in Africa!

Room Tip: I had asked for a room behind the pool, which was number 27, since I had read the pool motor could b...
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank JaneTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 15 June 2014

Our room had a view to the garden with a small verandah with table and chairs. The air conditioner was appreciated. The outside dining areas were the real feature of this property. They overlooked the national park and mist from the falls could be seen. You could eat inside, under the verandah or outside under umbrellas. Meals were reasonably priced and delicious. The pool bar also served light meals all day and had an assortment of comfortable furniture. The pool also had day lounges. The location of this hotel is good as it is central to most areas. There is a waiting area, near reception, for tourists waiting to be picked up for day trips. This was the only place in our 3 week African stay that wanted to charge us for bottled water, after the first complimentary bottle!

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank 255093Diane_52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 June 2014

After being on safari to 16 days in May 2014 it was lovely to relax at the lodge. A large room with a view of the garden with warthog running around the lawn. Could also hear the Falls from hear and see the spray.
Went and had a look at a room at Victoria Falls Hotel and Ilala is much more spacious and better value for money. Breakfast and lunch on the terrace was lovely.

Room Tip: I don't think it really matters. They all have a good outlook.
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Mac59NewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, Oregon
Level Contributor
398 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 12 June 2014

We were hot and cold about our stay at Ilala Lodge. The hotel itself is wonderful. The setting is lush with gardens throughout and the rooms and accommodations wonderful. The the staff really dampened the experience. English is a second language yet more difficult there than at most places we visited. And the staff was simply often unfriendly. They questioned what we wanted, were not service oriented, and on and on. The location, however, was ideal.

Would have preferred to stay a the Victoria Falls Hotel. . .

  • Stayed May 2014, travelled with friends
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Helpful?
Thank BlueEyeTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoalhaven, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 June 2014

The staff, the amenities and the rooms were all first rate. The live lawnmowers-read warthogs-are an added bonus. While we were there one diner had a bit of his breakfast stolen by a baboon. He (the guest) was thrilled but there is a staff member who keeps watch while diners are eating to prevent these occurrences. Even the wildlife knows that the food is excellent. Would definitely stay here and recommend it to friends.

Room Tip: As this was a package of safari stays we don't know the actual costs. But everything about the...
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank SnSOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Victoria Falls
#7 Luxury Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
Ilala Lodge is ideally located only minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 56 stylish, well-equipped rooms, providing the ultimate in comfort. The top-rated Palm Restaurant at Ilala Lodge offers delicious al-fresco dining under the starry African skies, whilst listening to the roar of the falls. The staff are attentive and friendly, and ensure your bucket list trip is perfect for you. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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