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“Ilala Lodge-Honeymoon Bliss!!”
Review of Ilala Lodge

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Ilala Lodge
Ranked #8 of 16 Hotels in Victoria Falls
Certificate of Excellence
Atlanta, Georgia
Level 6 Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“Ilala Lodge-Honeymoon Bliss!!”
Reviewed 3 October 2010

We stayed at the Ilala Lodge during part of our honeymoon at Victoria Falls. This hotel was beautiful and was within walking distance of the majestic Victoria Falls. We could see the mist from the falls and hear the distant thunder of the water from our balcony. The rooms are comfortable and spacious, and the staff went out of their way to add personal touches and handwritten notes congratulating us on our marriage. We also want to thank the bartender, Lucky, for his great service during our stay. The hotel restaurant features a great young chef, Camilla Howes, who we read about in "Skyhost", Zimbabwe Air's magazine, on our plane trip up from Jo'burg. The dinners at the hotel restaurant are great, but make sure to make a reservation. There are some nights when small tour groups come from other hotels to dine at Ilala, so there can be limited seating available some nights. There is seating both in the main dining room or out on the beautiful patio surrounded by meticulously maintained gardens and lush greenery. The area around the hotel is safe, and there is also a security guard present at the front entrance. There are also a few banks, a post office, and the Air Zimbabwe office located within a few hundred feet from the front of the hotel. The greatest surprise was that we saw 2 wild elephants, 4 warthogs, and a couple of baboons in along the paths on our short walk from the hotel to the falls. The hotel rooms include a hairdryer (no converter needed) . I also LOVED the effective citrus-scented mosquito repellent cream the hotel provided in the bathroom amenities. Some of the daily activities we enjoyed included a sunset steam train ride ( train station is a couple of blocks from the hotel-includes snacks & champagne at sunset on the Victoria Falls bridge); a Zambezi river dinner cruise, an elephant ride, and an AMAZING half day river safari at Chobe National Park in Botswana (driver comes to get you and transports you back to the hotel-make sure you GET A MULTIPLE ENTRY VISA AT THE AIRPORT IN ZIMBABWE if you plan to go back and forth across the border-Botswana did not charge us to go to Chobe Nat'l Park for a day trip, but Zimbabwe may charge you for another Visa to come back-totally worth it though to see all the game). Another tip is to be aware that the helicopter tours above Victoria Falls have become very popular, so there is the frequent hum of helicopters at the Ilala Lodge that can sometimes start around 9 in the morning. Not a big deal for tour groups which usually get an early start, but can be an annoying wake up call for honeymooners like us or those that like to sleep in a little later or take afternoon naps. The hotel is very close to the curio markets and downtown Victoria Falls. If you have time, walk to the two big grocery stores to look around-one is called TM and the other is the Spar. Great fun looking at the local produce, bakery items, and prepared foods.

  • Stayed September 2010, travelled as a couple
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Helpful?
3 Thank ATLpch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 6 October 2010
Thank you for choosing Ilala Lodge Hotel and for taking the time to review Ilala in such great detail. I am pleased your honeymoon was a memorable one and once again congratulations on your marriage.
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English first
Victoria Falls, Zimbabwe
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2010

We would agree that the hotel is well run and a good base for a visit to the falls.
Unfortunately, the hotel is located next to the local Club. We were there on a Friday and Saturday night so come 10pm the sounds of the falls are replaced by the house music played by the Club until 3 am with the usual human party noise to accompany it.

The managemnt were sympathetic and are trying to deal with it. We would recommend you check whether the the Club is operating before confirming your booking.

For that reason alone unfortunately we could not recommend the lodge as we expect there would be quieter locations elsewhere.

We visited the Victoria Falls hotel for a drink with friends and that might be a better option depending on the neighbours!

  • Stayed October 2010, travelled with family
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Helpful?
3 Thank RossLitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 10 November 2010
Thank you very much for your feedback it is much appreciated. With regards to the late night noise, I would like to assure you that we are in communication with the management of the establishment and are confident that this issue will be resolved soonest.
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Caloundra, Australia
Level 6 Contributor
224 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
Reviewed 1 October 2010

We have just returned from four weeks travelling through South Africa, Botswana, Namibia and finally Zimbabwe where we made Ilala Lodge our base in Victoria Falls. We had researched the Lodge on the Internet before leaving Australia and had high expectations on arrival. We were not disapointed. Check-in was very friendly and efficient with smiles everywhere from staff, particularly Peter and Thondo. Our room was clean, with decent size bathroom including bath, comfy bed and it overlooked delightful gardens where monkeys played most mornings. Ilala Lodge seemed to be central to everything, including the famous Falls, whose roar we could hear from our room, enticing us to get out there exploring, just as soon as we could. Breakfast on the terrace beside the gardens was a great way to start the day. A simple but tasty buffet did the trick for us and the cooked to order omelettes were hard to pass up too. We were out and about nearly every day and only had lunch once at Ilala - the burgers a sight to behold. The choice at dinner was an inside table or outside on the terrace affair, which we chose as the evenings were very tranquil. The a la carte menu was varied with some local offerings - the warthog a standout. Pre-dinner drinks at the bar with barman 'Lucky' mixing the cocktails was a delight. And the South African Sauvignon Blanc we enjoyed with our evening meals was very mooreish. We must mention Chenai in Guest Relations, who we found to be very helpful and she always enquired if evereything was to our satisfaction. During our stay at Ilala we did a guided walk of Victoria Falls plus a helicopter ride over the Falls, walked with lions (just do it, it's amazing), had an elephant ride, a sunset cruise on the Zambezi River, walked down to the bridge over the Zambezi River that connects Zimbabwe with Zambia (there's a bungy jump there) and explored the community where all the locals live. We found the township of Victoria Falls to be very safe and we walked around everywhere. For us, Ilala Lodge was a wonderful place to stay, with super friendly staff, elegant decor together with all the paintings and memorabilia from the David Livingstone era plus a great location. Our stay could perhaps be summed up by- 'it was hard to say goodbye'.

  • Stayed September 2010, travelled as a couple
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Helpful?
4 Thank Aussiewoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 5 October 2010
Thank you for taking the time to review Ilala Lodge Hotel in such great detail. I am really pleased you enjoyed your stay with us and am glad the management and staff was on hand to ensure that your needs were met. Looking forward to having you visit us again.
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Australia
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2010

This is the third time I have stayed at Ilala Lodge and as always the staff, the room and the facilities delivered more than promised. The rooms are clean, very well appointed and superbly comfortable. The Lodge is close to everything one needs and the view from my room of the surrounding country side including the spray from the Falls themselves is hypnotic.

The staff go out of their way to be helpful and their assistance with the transport of a Shona sculpture I purchased from a local gallery was above and beyond my expectations.

  • Stayed September 2010, travelled with friends
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Helpful?
Thank elliejan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 5 October 2010
Thank you for taking the time to review Ilala Lodge Hotel. I am pleased you enjoyed your stay with us and really hope you will call again for a 4th time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 September 2010

Excellent stay at Ilala Lodge. Conveniently located in Vic Falls with view of waterfall itself. Very friendly and helpful staff - nothing was a problem. The rooms were very spacious with all mod cons (even insect repellent cream and sprays were supplied). A turn down service was provided at night. Bathrooms had large baths and seperate showers. The restaurant catered for all tastes whether it be a quick snack or a 3-course meal. The adjoining bar was conveniently located near the outdoor pool where sun lounges(with fresh towels) were available. If you need any day trips/activities booked (of which there are plenty), the reception staff will organise these and charge them to your room.

A must stay if visiting Victoria Falls!

  • Stayed September 2010, travelled with friends
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Helpful?
Thank stevecraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 26 September 2010
Thank you for taking the time to review Ilala Lodge Hotel and I am pleased you enjoyed your experience in Victoria Falls and your stay with us. I hope you will call again on your next visit to Africa.
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London, United Kingdom
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 September 2010

We stayed in Ilala Lodge, Zimbabwe after a trip to Zambia for a friends wedding. We got there and were greated with big smiles, it was very warming and I was glad that my partner got to experience the Zimbabwe hospitality I have always gone on about (being a Zimbabwean myself).

The rooms were clean and updated, the style of the hotel was colonial, what pretty much all of Vic Falls (Zim and Zambia) are all about. Our room opened out onto the communal gardens and you could see the spray of the falls - beautiful.

We had the pool to ourselves and the Zim side is not very busy at the moment which is very sad. The staff were helpful and the meals were great. We did not have internet as it was down, but we just wondered over to a close hotel and were able to use theres.

I would definatly recommend it, check when the season is on a high though as the amount of activities are limited when there are not many tourists. I would suggest doing a upper Zambezi boat tour, crocodile farm, guided tour around the falls (on Zim and Zambia side if you can), wonder the local markets (remember everyone has a price so haggle), and most of all do a helicopter flight of the angels (over the falls).

Go visit Africa, especially on the Zimbabwe side... they are wonderful people.

  • Stayed February 2010, travelled as a couple
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Helpful?
1 Thank Ciciarnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 18 September 2010
Thank you very much for your review on Ilala Lodge Hotel and I am pleased you enjoyed your stay. I certainly hope you will visit us again.
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Johannesburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2010

The Hotel is absolutely fabulous and a great place to stay to enjoy tranquility , cleanliness and friendly staff. We had a wonderful time and had all our needs and requests catered for . Our Room was Oh! So Amazingly spacious , well conditioned with the 4-poster bed....no need to be royalty to feel like Queen Victoria right in the middle of Africa. U will find it difficult to fall asleep as peace , quiet and complete relaxation falls from the dark sky , into the warm fresh air , and the continuous sound of the Vic Falls hushing from a nearby distance keeps you outdoors for a perfect sundowner that goes on right throughout the night!! Ilala Lodge is the place to be !!!!

  • Stayed July 2010, travelled as a couple
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Helpful?
1 Thank Mbali17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge, responded to this review, 23 August 2010
Thank you for taking the time to review Ilala Lodge Hotel and I am pleased you enjoyed your stay. We look forward to hosting you again on your next Victoria Falls holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ilala Lodge

Property: Ilala Lodge
Address: 411 Livingstone Way, Victoria Falls, Zimbabwe
Phone Number:
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Victoria Falls
#7 Romantic Hotel in Victoria Falls
#8 Family Hotel in Victoria Falls
#9 Business Hotel in Victoria Falls
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Ilala Lodge 4*
Number of rooms: 56
Official Description (provided by the hotel):
Ilala Lodge is ideally located only minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 56 stylish, well-equipped rooms, providing the ultimate in comfort. The top-rated Palm Restaurant at Ilala Lodge offers delicious al-fresco dining under the starry African skies, whilst listening to the roar of the falls. The staff are attentive and friendly, and ensure your bucket list trip is perfect for you. ... more   less 
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Also Known As:
Ilala Hotel Victoria Falls

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