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“Not bad for a casino”

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The Kingdom at Victoria Falls
Ranked #13 of 16 Hotels in Victoria Falls
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
225 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Not bad for a casino”
Reviewed 19 April 2014 via mobile

As casino's go - this is no exception. Got a fabulous theme playing on the Zimbabwean ruins. The architecture and the design reflects that. The staff are very friendly and helpful. The casino is small and intimate. The grounds are great and we'll maintained and the restaurant erea for breakfast is spacious and the good is good. As casino restorers go. Not bad!

Stayed April 2014, travelled as a couple
Helpful?
Thank Henk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle G, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 24 April 2014
Dear Sir or Madame

Thank you for posting your review on TripAdvisor.

We noticed that you reviewed a number of places you visited in Victoria Falls and are pleased that you posted on our Casino too.

It is our aim always to ensure that our valued guest receives an unforgettable leisure experience and we are glad you enjoyed the architecture, the staff’s attentiveness, the grounds and the restaurant!

Regards

Guest Relations Manager
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1,161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Calgary, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2014

Hotel is in a good location near the falls. Room was clean with plenty of space for a family of four. This family room had bunk beds for the kids. Buffet breakfast was good quality and there are a few restaurant options available for dinner. The pool is the highlight of this hotel. Service was very friendly.

Stayed March 2014, travelled with family
Helpful?
1 Thank YY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 2 April 2014
Dear Sir or Madam

Thank-you for your review on The Kingdom at Victoria Falls.
We are glad to note that you were happy with the service and the product during your stay with us. We certainly hope that you do come back to stay with us again in the future.

Regards
Guest Relations Manager
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San Francisco, California
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 March 2014

We stayed 4 nights at the Kingdom Hotel. The room was clean and the staff very friendly. We enjoyed the pool during the afternoon to cool off after sightseeing. The breakfast buffet is ample and well presented. The hotel is located near 2 other hotels with excellent restaurants that make for an easy walk for dinner.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KylerCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 26 March 2014
Dear Sir/ Madam

I would like to extend my sincere gratitude to you for having chosen The Kingdom at Victoria Falls as your accommodation destination during your visit to Victoria Falls.We are pleased to hear that our rooms were clean,staff very friendly and breakfast was well presented .
We hope that you will visit us again.

Kind regards
Guest Relations Manager
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Varberg, Sweden
Level 5 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 March 2014

Hotel entrance is spectacular, reminiscent of Indiana Jones. Nice big room. Friendly staff. A big nice pool area with a pool bar. The surroundings were dull, but not the hotel's fault. Resturang with limited options.Victoria falls was an fantastic experience.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank medodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 2 April 2014
Dear Sir or Madam

It is an honour to us for our hotel entrance to be compared to the sorroundings of the Indiana Jones era!
To receive feedback from satisfied and happy guests is rewarding to us. We are also glad to note that your visit to the Victoria Falls was a fantastic experience.
Thank-you for taking the time to post a review of your stay at The Kingdom at Victoria Falls.

Regards
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 5 Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 March 2014 via mobile

We stayed here in March 2014 for 4 nights. We were really impressed with the cleanliness of the rooms and friendliness of the staff. Another added bonus was the fact that the hotel had a direct access walking route to the Vic falls national park, which is only 5 min away. Also, if you get sick of eating buffet food, the hotel is joined to 2 restaurants (Spur and Panarotti's). We had a great time and will definitely be back here in the dry season to experience the falls from a different perspective.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank SA_Globe_Trotter24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 25 March 2014
Dear Sir or Madam

Thank-you for your review.
It is delightful to learn that the friendliness of the staff and cleanliness of the rooms impressed you!
We would be happy to listen to your comparison of the Victoria Falls in the dry season and in the rainy season upon your return.
Look forward to hosting you again.

Regards

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haarlem
Level 6 Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 March 2014

I spend 2 nights at the Kingdom Hotel and wished it had been more. I was surprised by the set up, based on the traditional Zimbabwean culture. Wonderful pool and pool bar, great gardens and lakes where the hotel is build around.
The room was comfortable and very clean, excellent wifi connection, which was important for me.
The backdoor to the impeccable Victoria Falls is more than handy.
Location is super A!!!!
Staff was friendly, food was great, breakfast with the chef super. Tours could be easily booked in the hotel, where they really looked after you.
I found it great value for money and would love to come back and stay again.
The casino that is adjacent to the hotel, was almost empty. The coffee shop that you find there is handy, the spurs and Italian restaurant, hm. Better go for lunch to the Victoria Falls Hotel. It's only 5 minutes walking.

Room Tip: 2064, it has a wonderful view on the pool.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marjolein W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 9 March 2014
Dear Madam

Thank-you for taking the time to post a review on The Kingdom at Victoria Falls.
To be rated ‘Super A’ by our guests is rewarding. We are glad you were happy with the location of the hotel, its setting and its ambiance.

You comment on the Spurs and Italian restaurant has been noted and will be passed on to its’ Management.

We hope you do return in the future as we would be very happy to host you again. When you do return, we would be happy for you to have your lunch at our poolside.

Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delray Beach, Florida
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 March 2014

Enjoyed two nights here, as we took in the tourist mecca that is Victoria Falls. Impeccable grounds, a beautiful pool, and comfortable rooms await. We had to be a bit patient with the desk staff, but there were overworked and understaffed. Complementary breakfast was well presented and offered just about anything one could think of having for their first meal of the day.

Keep your balcony door closed when you're not there…. the baboons WILL come in and make themselves at home!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingdomsalesmgr, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review, 9 March 2014
Dear Sir of Madame

Thank-you for staying with us At The Kingdom Hotel. Reviews of our hotel are always appreciated as they inform us of our guests’ thoughts.

We are happy you enjoyed the pool, the gardens, the breakfast and the room that you were in. It is always our greatest wish for our guests to enjoy their stay with us.

Providing efficient service to our guests is of great importance to us, we will therefore look into your comment regarding the staff at the front desk.

Regards

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kingdom at Victoria Falls

Property: The Kingdom at Victoria Falls
Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Victoria Falls
#8 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls

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