I have stayed twice in this small, comfortable English-speaking hotel and have been deeply-impressed by the owning family and management support for the client. They have an empathy lacking in many hotels in the world and from reports, certainly of other larger places in Luanda. Angola is a tough place for the traveller. Luanda is one if not THE world's most expensive cities. You need the kind of help this B&B provides. In my first stay in Oct 2010, the family owners sorted out a local cell phone chip and set the phone up. On both trips toalling around 3 weeks, the broadband connection was never interrupted, nor water. Electricity blinked once. Engineer owner has a belt and braces approach to the country's difficulties, having installed an emergency generator and a state-of-the-art water recycling system. Air con is perfectly quiet. Softly wailing dogs next door may disturb light sleepers. I slept like a log every night.
The rooms are kept spotlessly clean, although some seem not to have much room to swing a cat.
While the management and owners are very helpful and will try and provide the service you ask for, the rest of the staff - cleaners and kitchen workers are not followers of routine so unless managed closely tend to neglect doing things occasionally ie forget to put out all the food at breakfast time, replenish the fridge etc but this is very common in Angola were illiteracy rates are 50% plus and few have the benefit of continuous on-the-job training.
Given what is on offer elsewhere in the city now, the prices at Rouxinol considering the servioe are very good.
If you want any meals apart from breakfast give plenty of warning otherwise you may have to wait a very long time for cooked food. Manager Joao Pedro does a very good baked fish.
Tea-making facilities and fridge available in rooms.
An interesting question is will prices fall for Luanda accommodation as new, large hotels go up. I noticed the 250-room Sana Hotel is now being fitted out. Some think prices will stay high as hotel costs to run are showing no signs of falling.
- Official Description (provided by the hotel):
- Located in the prominent suburb of Cruzeiro, close to the embassies in Miramar and the business center of town, we are strategically placed for the business-minded and diplomatic traveler. We are also a short distance away from Luanda International Airport. ... more less
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