As other travellers have noted, service at this property ranges from attentive to indifferent. Three house keeping staff stopped by my room to make sure I was satisfied and comfortable. I am. The room is quiet, clean, comfortable, and much better value than some of the even more pricy has-been hotels downtown.
At dinner tonight, I was turned away by one restaurant, and had to apply increasingly assertive measures to get the cafe staff to bring me a beer and a burger. I am, as I write this waiting for someone to notice that my glass is empty and would care for another.
One desk clerk did go above and beyond to assist me with my mobile.
So, the management is really at fault here for not circulating among the guests (one manager looked me in the eye and saw I was not so content and moved on), observing, coaching, and leading by example what service should be like at a $500/night property. Apparently business is so good, they do not feel so obliged.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Agoda, Expedia and HotelQuickly so you can book your Talatona Convention Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Talatona Hotel Luanda