I have stayed here about four times so far and would generally agree with the other reviews. The rooms are nice, but the service and rooms are severally lacking. The check-in and check-out process is always a painful one. Frequent problems with the room rate, credit card machine doesn't work. Key cards to the rooms frequently don't work causing you to continually go back to the reception to fix it. No one offers to carry your bags to your room or show you where the rooms are. The staff in the restaurants seem annoyed when you ask them for anything. The breakfast buffet is good enough, but I avoid eating in the restaurant due to the extortionist prices and mediocre quality. The pool 'closes' at 6pm which means you can still go swimming, but don't expect to get a towel or lounge cushion to sit on. I haven't tried the airport shuttle, but supposedly the are offering this now for $50 each way which is a bargain compared to what you pay for a driver for the day. That all said, this is Luanda so expect high prices and poor service. If you want a nice hotel and your meetings are in Talatona or Viana then this is the place to stay to avoid the downtown traffic nightmare. If your meetings are in town than rather check out the Baia or Epic Sana which have similar prices. Btw, I was here in Sept and two of the generators were down so the aircon was barely working. Not so nice to be paying these prices with almost no aircon!
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- Also Known As:
- Talatona Hotel Luanda